Traditional Culture Encyclopedia - Traditional festivals - Traditional taxi driver service concept
Traditional taxi driver service concept
The first point is to improve the service quality from the taxi drivers themselves. At present, taxi drivers have a poor reputation because of detours, meter jumping, poor service attitude and so on. Therefore, if you want to pick high-quality passengers, you must do it yourself. Besides the most basic professional ethics, we should also provide good service. For example, when passengers get on the bus, they say, "Welcome aboard. Where is the destination? " Or when you arrive at your destination, you can say something like "Watch your head". Basically, most passengers will not lose their temper or find fault with such taxi drivers.
Secondly, start from the taxi operation location. As a taxi driver, it is impossible to pick passengers. So many times, the only thing a taxi driver can grasp is the starting point of his own operation. Some taxi drivers stay at the railway station every day because they think the passengers here are far away and they can earn more by running. However, because there are many people in the railway station, there are both high-quality and low-quality ones. Therefore, if you want to pick high-quality passengers, the location of the pull is very important. For example, every city has a business district. People who work here dare not say that they are all high-quality, but I believe most of them are potential high-quality passengers. So as a taxi driver, you can start a day's work from such a lot, then take passengers from one business district to another, and then take different passengers from another business district to different places. Because although people have no hierarchy, they have different levels of life circles. So birds of a feather flock together, and high-quality talents will work, live and study with high-quality people.
Finally, the most test of taxi drivers' ability is time. I believe this is not a problem for taxi drivers. After all, most taxis are parked by different people. Therefore, it is necessary to divide the time within 24 hours a day. The key point is that different people have different life times. The most typical place is the entertainment place around 1 1 at night, which is the place where taxi drivers live the most at night, but it is basically impossible to attract high-quality customers here. In addition, 8 am to 9 am is the time when most migrant workers come out to work. It may be this time period that can be regarded as a quality passenger. Because enterprises don't need it, some enterprises go to work at 8 o'clock, and some enterprises go to work at 9 o'clock. At least in our opinion, the enterprises that go to work at 9 o'clock have good benefits, and these people should be regarded as high-quality.
The above is my view and understanding of quality passengers, and I hope it will help you.
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