Catering industry how to build information technology platform

A, catering enterprises in the information technology before the three steps:

1. Clear planning: catering enterprises in the information system on-line system should focus on both long-term planning, but also do not overnight, due to the size of each enterprise and the actual demand is different, the enterprise can be based on their own actual situation, to determine the specific content and steps, it is best to choose an industry experience, technical ability to help plan, implement and implement a strong partner. The best thing is to choose a partner with industry experience and strong technical skills to help plan and implement.

2. Correct selection, is half of the success, be sure to choose a mature management software in line with or close to the characteristics of their own business. "How to choose a set of restaurant management software?" Some of the software used for fast food in the regular meal, or ask a restaurant industry is not familiar with the software development company to do their own development and on-line software, the use of this software will have to go through a long period of time after the changes and development, the longer the break-in time to the enterprise indirectly caused by the greater the loss. A mature software provider of its successful customer experience on the new on-line system is a huge wealth of catering enterprises, they have these successful catering enterprises embodied in the standardized management model of any new on-line catering enterprises are the best reference.

3. Leadership attention, staff cooperation. Information systems is a systematic project, its success and the importance of leadership and middle management, the use of personnel to actively cooperate is inseparable from the practice of many outstanding enterprises has proved that the information systems application of the benefits of good business enterprises do not have the enterprise level or the corresponding authority of the leadership of the person in charge of participating in the whole process of system selection and on-line. As a mature software, in the on-line process, if the upper and lower cooperation, no one as resistance, the system from on-line to the official operation will be very smooth.

Two, for the restaurant business, a good information management system should have what qualities?

1, system stability. In the pursuit of feature-rich at the same time, the stability of the system is often more important than the richness of the function! Catering industry, especially Chinese food companies, during peak hours, the system will operate at high speed, so the need for a high degree of stability and speed of the system, redundancy requirements than many industries more demanding. Therefore, when choosing a catering system to the developer to do a typical customer case study, to understand the stability of its system, as well as the application of its customers, such as: for the exchange of large amounts of data stability, the system's security performance, how the customer's use of the software module or solution which customers of its products and services, etc. How to evaluate and so on.

2, the number of customers of the software should be large and wide coverage. As an application software, if there is no certain number of users as a support, then the maturity of the software is not enough. The number of customers specifically how many as a standard? Catering software if there are dozens, hundreds of users, the general user requirements are able to meet the software features to meet the user, in turn, also indicates that the number of users of the software must be quite a lot, because the richness of the function and the number of users must be positively correlated between the number of users, the number of users, only to put forward a variety of requirements for the software, only to be in the software to precipitate a certain amount of management processes and management ideas, only to the subsequent development of the software is not enough. management ideas in the software, will produce greater value for subsequent users. Different users will have different requirements for the software, only the number of users to reach a certain level, especially high-quality, high-demand users for the maturity and growth of the application software is irreplaceable. It is not difficult to explain why some of the software is not mature enough to give their software for free to customers or sold at a very low price. Customers think they have taken advantage of the cheap, complacent, but do not know on such immature software will give their own business will add how much trouble, I believe that there have been a number of customers will experience. Generally speaking, a catering software, the wider the geographical distribution of users, the number of users will be the larger, the more mature. Nationwide catering software must be more mature than geographic software. However, global software will need to be particularly careful, because for cross-lingual catering software, different languages tend to have different versions, each new version, to the local, there will be a re-grinding process, which the language is one aspect of the reason, the business process and management processes, the quality of the management operator, etc., is the other side of the reason.

3. Rich functionality. Rich functionality is also an important indicator of maturity. Catering software if there are dozens, hundreds of users, the general user requirements are able to meet, and software features to meet the user, in turn, also indicates that the number of users of the software must be quite a lot, because the richness of the function and the number of users there must be a positive correlation between the number of users, the number of users, only to put forward a variety of requirements for the software, only to the software will be deposited in the software of a certain management process and management ideas, only to the subsequent development of the management process and management ideas, and only to the subsequent development of the software. management ideas, will produce greater value for subsequent users.

4, the system's good scalability and flexibility, is an important guarantee that the application of the system is not outdated. Examination of a management system, not only to look at its functions, but to look at the system's growth and future upgrading of service capabilities. Management system scalability, not only to meet the needs of the continuous development of enterprises, but also for the enterprise to save a lot of development costs.

5, whether the system is ahead of its time, is also an important aspect of the examination of a management system is excellent. Catering enterprises currently do not need, or did not think of the function, the system has or a little set up can be used, so the system's value-added features will save a great deal of expenditure for catering enterprises.

Three, catering enterprises in the information technology, there will be what aspects of the misunderstanding

1, catering enterprise information technology is a clichéd topic, but in recent years, with the rapid development of computer and network technology, information technology construction for the catering industry is also endowed with more connotations. Currently, for the construction of enterprise information technology, some leaders of catering enterprises still have certain misunderstandings, thinking that the use of computers for cashiering, ordering is information technology, and in fact, catering information technology is far from it. Many catering enterprises in how to carry out information technology management, management to achieve what expectations, how to combine the direction of the enterprise's own development and many other aspects are very blind, not strong goals;

2, will be seen as information technology construction is omnipotent, thought the enterprise information technology construction turnover will rise exponentially, the business owner can rest easy, did not consider the existence of investment risk. The business owner can rest easy without considering the existence of investment risks. The choice of many systems mainly rely on the boss of the application of information technology imagination, so the phenomenon of blind investment, repeated investment, multiple investment is quite serious.

3, there are a lot of food and beverage management tend to be superstitious or gullible so-called international companies, international products, the temptation to take for granted that the international company's strength, products and services will be stronger than the local company, and the results pay a terrible price. Because the situation in each country is different, some chain managers copy the foreign management mode, such as the foreign restaurant software to bring, think you can learn the essence of their management, but the actual situation is very different, for example, foreign software will usually have a scheduling system, in China does not work, the foreign restaurant employees are mostly hourly workers, while China's catering industry is mostly fixed workers, there is no need to use the computer to schedule! The computerized shift scheduling is very impersonal. There are a number of other industries for other ERP software, in other industries with a very good, but in the catering industry can not be applied, according to the survey, the main reason for China's catering industry is still not a deep understanding of the cause of the catering industry itself is not a high level of application of information technology, and the front-line employees are more than every day to withstand the physical labor, according to statistics, a food handler to run more than a dozen kilometers a day, and waiters to stand! More than eight hours, if the management standards of other industries to require them to use ERP software to fill out many statistical reports, which is undoubtedly unfair to them.

In the catering information technology is becoming increasingly popular today, I believe that there will be more and more catering enterprises to use information technology as an advanced tool to manage the enterprise, and there will also continue to be a number of really good management systems and solutions for the catering industry in China to bring them benefits, so that they benefit from, and really achieve the purpose of the management of the benefits.

Four, specific catering management system should have the function

First of all, catering information technology is inseparable from the computer, a mature, comprehensive catering management system, help to quickly do a good job of doing the catering industry's information construction. The basic functions of the catering system include:

Front desk management: ordering cashier, reception booking, replenishment of bills, the bar kitchen products, shift handover, financial contributions, temporarily leave

Team contact: team booking, team reception, team inquiries

Basic data: wine and food setup, special promotions, discounts on wines and food, wines and food, the composition of the room and table setup, the way of consumption, staff information, other information

Basic data: wine and food settings, special promotions, discounts on wines and food, wine and food composition, room table settings, consumption mode, staff information

Auxiliary management: member information, member consumption, pending management, pending payment, account processing, chargebacks

Inventory management: document management, current unit, inventory accounts, inventory count, inventory data entry at the beginning of the period, the current inventory, supplier supply details, merchandise purchasing statistics

Inquiry and analysis: bill query, order query, handover records, financial payment records, pointing records

Inquiry and analysis: bill query, point single query, shift transfer records, financial payment records, order analysis, sales analysis, staff performance

Reports: business details, monthly business reports, annual business reports, wine and food sales details, wine and food sales summary table, wine and food booking statistics, wine and food sales statistics, wine and food monthly sales statistics, wine and food sales statistics, annual sales statistics, guest consumption statistics

System management: system settings, data initialization, data backup, data recovery, operator management, change Data Recovery, Operator Management, Password Change, Permission Management, Re-login

From the perspective of catering business operations, management covers human, financial, material, production, supply, sales, customer-centric. Human elements include: customer relations, human resources; financial elements include: property, account management, decision-making and analysis; material elements include: hall management, inventory, materials, fixed asset management; production elements include: procurement, production and processing, distribution; sales elements include: booking, reception, cashier. Marketing, market development

The catering industry management is a complex and meticulous management field, management links, practitioners level varies, job setup arbitrary, and in the daily business activities, according to the market situation at any time to change the mode of operation, but the basic management links, the management process is unchanged, that is: booking, ordering, the kitchen prints, the kitchen output, cash register; raw materials Inbound and outbound management, cost audit; customer and member management; based on the daily management of financial audit, data summary, decision analysis reports. Market restaurant management software is basically centered around the above ideas for software design, combined with customer demand for targeted sales. Summarized, restaurant management software by the basic business management, customer relations, raw material procurement and supply, human resource management, financial management, remote chain management, central kitchen, chain distribution.