Traditional Culture Encyclopedia - Traditional festivals - Quick consultation telephone number
Quick consultation telephone number
With the development of science and technology, the technological content of products is getting higher and higher. A large number of products of high-tech enterprises are small in size and light in weight, but high in value, occupying a lot of working capital. Express transportation can deliver these products to customers as soon as possible, and provide good logistics services for packaging, warehousing and customs declaration, which meets the needs of enterprises and realizes the socialized division of labor as much as possible.
Matters needing attention in the service process
1. Reply as soon as possible: When the customer asks us for advice, reply to the customer as soon as possible.
2. Pay attention to service attitude: try to use friendly and respectful words to make customers feel that the service is good.
3. Be patient with customers: It is inevitable for customers to ask some basic information about express delivery, such as price, time limit, whether to pick up the parts at home, etc. At this time, customer service must be patient.
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