Eight etiquette rules

Eight rules of etiquette, etiquette rules are what people should follow when using etiquette in social communication. Etiquette is established in social life and meets the requirements of etiquette. Many people don't understand etiquette rules. The following are the contents of eight etiquette rules.

Eight etiquette rules 1 1, tolerance principle

That is, when people use etiquette in communication activities, they should not only be strict with themselves, but also be lenient with others.

Knowing tolerance means being open-minded, open-minded, not caring and not pursuing. It embodies a kind of mind, a sense of tolerance and self-control.

2. The principle of respecting people

In other words, in social communication, people should always respect others, don't disrespect others, don't hurt their personal dignity, and don't insult each other's personality.

Respecting others means respecting others, including respecting yourself and maintaining the image of individuals and even organizations. Don't be selfish at the expense of others, which is also a matter of human nature.

3, the principle of self-discipline

This is the basis and starting point of etiquette. Learning and using etiquette, the most important thing is self-requirement, self-restraint, self-comparison, self-reflection and self-examination.

Self-discipline is self-discipline, strict with yourself according to etiquette norms, and knowing what you should and should not do.

4, abide by the principle of

In social communication, every participant must consciously and voluntarily abide by etiquette and use etiquette to regulate his words and deeds in communication activities.

The principle of compliance is the basic requirement for the subject of behavior and the basic embodiment of personality quality. Only by observing etiquette norms can we win the respect of others and ensure that communication activities achieve the expected goals.

5, the principle of moderation

When applying etiquette, we should pay attention to discretion and be serious and decent.

The doctrine of the mean is to grasp the limits. Etiquette is a procedural provision, and the procedure itself is a "degree". Etiquette, whether it is to show respect or enthusiasm, has a "degree" problem. Without "degree", politeness may go into misunderstanding.

6, the principle of sincerity

When using etiquette, you must be honest, match words with deeds, and be what you seem.

Sincerity means honesty and trustworthiness in communication, without hypocrisy or affectation. As a process of information transmission, emotional exchange and ideological exchange between people, communication activities cannot achieve their goals without sincerity, let alone ensure the communication effect.

7. Follow the principle of custom

Due to the different national conditions, ethnic groups and cultural backgrounds, we must do as the Romans do, keep in line with the customary practices of the vast majority of people, and don't be arrogant and self-righteous.

Conformity means that all parties in communication should respect each other's customs, understand and respect their own taboos. If we don't pay attention to taboos, it will cause obstacles and troubles in communication.

8. The principle of equality

Equality is the core of etiquette, that is, to respect the object of communication, treat each other with courtesy, treat all objects of communication equally, and give the same degree of courtesy.

Etiquette is formed on the basis of equality and is the embodiment of equal treatment. Its core issue is to respect and meet each other's demand for respect. In communication activities, we should not only abide by the principle of equality, but also be good at understanding each other's behavior under certain conditions, and not be too picky about each other's behavior.

The principle of equality is the core of social etiquette and the most essential difference between modern etiquette and ancient etiquette.

Self-discipline principle

Self-denial, self-restraint, initiative, voluntariness, courtesy, unity of appearance, self-comparison, self-reflection, self-demand, self-restraint, conceit and duplicity are the basic requirements of self-discipline.

Etiquette is a compound word composed of the words "Li" and "Yi". It is the sum total of behaviors and activities that meet etiquette requirements, maintain etiquette spirit, guide and coordinate interpersonal relationships.

Etiquette is an established practice in social life, which meets the requirements of etiquette, maintains the spirit of etiquette, and guides and coordinates interpersonal relationships.

The forms of etiquette are etiquette, courtesy, appearance, ceremony, utensils, costumes, signs, symbols and so on.

Tolerance and forbearance When getting along with others, we should take the initiative to associate with others, make extensive friends, make friends with people who are similar to ourselves and those who are opposite to ourselves, seek common ground while reserving differences, learn from each other's strong points, handle the relationship between competition and tolerance, and better improve ourselves.

Interpersonal communication is a two-way behavior, mutual care, mutual help and mutual benefit, which is the objective demand of interpersonal communication. Everyone inevitably has difficulties in life and needs help from others. At work, we also need to cooperate, support and cooperate with each other in our respective posts; Helping each other is the traditional virtue of the Chinese nation.

What are the basic principles of etiquette?

(1) Tolerance principle. That is, when people use etiquette in communication activities, they should not only be strict with themselves, but also be lenient with others.

(2) the principle of respecting people. In other words, in social communication, people should always respect others, never disrespect others, never hurt their personal dignity, and never insult their personality.

(3) the principle of self-discipline. This is the basis and starting point of etiquette. In learning and using etiquette, the most important things are self-requirement, self-restraint, self-control, self-comparison, self-reflection and self-restraint.

(4) the principle of compliance. In communication and entertainment, each participant must consciously and voluntarily abide by etiquette and use etiquette to regulate his words and deeds in communication activities.

(5) The principle of moderation. When applying etiquette, we should pay attention to the sense of proportion and be serious and decent.

(6) the principle of sincerity. When using etiquette, you must be honest, match words with deeds, and be what you seem.

(7) Follow the principle of custom. Due to the different national conditions, ethnic groups and cultural backgrounds, we must do as the Romans do, keep in line with the customary practices of the vast majority of people, and don't be arrogant and self-righteous.

(8) The principle of equality. This is the core of etiquette, that is, respect the object of communication, treat each other with courtesy, treat any object of communication equally and give the same degree of courtesy.

Eight rules of etiquette 3 I. The principle of equality

The principle of equality in modern etiquette refers to treating people with courtesy, giving and receiving, and being neither humble nor supercilious. The principle of equality is the foundation of modernity and the most important principle that distinguishes modern etiquette from the past.

Etiquette priority has a great relationship with the customs and religious beliefs of all ethnic groups. Take the principle of "ladies first" as an example. In some countries, such as Pakistan, men and women pay attention to giving and receiving. If men and women go out in pairs and are very much in love, it is considered impolite.

However, in this country, men respect women very much and treat them courteously. When they meet a woman, they are generally not allowed to shake hands actively unless the woman reaches out first. Although the bus is very crowded.

Men will also let women get on the bus first. The seats on the bus are clearly divided, with women sitting in the front and men sitting in the back. The same is true in restaurants, where tables for men and women are separated, and strange men are never allowed to cross the border, nor are they allowed to strike up a conversation at will. At any time when there is a long queue, women can go directly to the front of the queue.

Second, the principle of mutual respect.

The ancients said, "People who respect others will always respect others." Only by respecting each other can the relationship between people be harmonious.

One thing happened in a cinema in Shanghai: at the end of the year, the cinema manager invited employees, including retirees and their families, to attend a tea party at the cinema. Before the meeting, I specially made photos of the life records of these retirees and on-the-job employees and showed them to everyone at the meeting.

Everyone, especially the retired workers, was very moved. The principle is simple. These people spend their whole lives watching movies for others and have never felt what it's like to be on the screen.

Today, they have the opportunity to see themselves on the screen in the cinema, where people watch movies all their lives. They feel that cinema leaders have never forgotten their hard work all their lives. Can they not be moved? Therefore, it naturally deepens the feelings for their own units, and at the same time makes the on-the-job employees feel excited, and the cohesion of the group is greatly increased.

If you want to show your respect to others in communication, you should start from the following aspects:

First, treat people with enthusiasm and sincerity. Enthusiastic attitude means grand acceptance of others, which will leave people with the feeling of being welcomed, valued and respected. This is the original intention and gist.

Of course, enthusiasm should not be overdone. Excessive enthusiasm can make people feel hypocritical and insincere. Therefore, the enthusiasm for others must come from sincerity, which is a natural expression of respecting others' sincere feelings.

If you don't respect, but you want to show enthusiasm on purpose, it will only make people feel artificial and cause disgust. This is especially important when dealing with customers and other visitors. Whether the visitor is a customer or not, we should warmly receive the staff of the customer department; Whether you are your own customers or not, you should serve them warmly and sincerely.

Second, save face for others. The so-called face is self-esteem. Even a person without shame has a certain degree of self-esteem. Losing self-esteem is a very painful and unbearable thing for a person. Therefore, hurting others' self-esteem is a serious rude behavior.

Third, allow others to express their ideas and express themselves. Everyone has the desire to express their thoughts and express themselves. The development of society provides a broader space for people to develop their individuality.

The existence of rich personality and pluralistic thoughts is a basic feature that distinguishes modern society from traditional society. Therefore, the principle of mutual respect in modern etiquette requires people to learn to tolerate each other and respect other people's ideas and personalities.

Third, the principle of good faith.

The principle of good faith refers to punctuality and trustworthiness, and "words must be done, and actions must be fruitful". It is very important to win people's trust in interpersonal communication.

There is a fable in Han Feizi: the wall of a rich family was washed down by heavy rain, and the neighbor next door reminded: "Repair it as soon as possible to prevent thieves from invading."

The son of a rich family also said, "Dad, fix it quickly, or the thief will come." As a result, the thief did come that night and stole a lot of things. The rich man's reaction was that his son was right in advance and had foresight, but he became suspicious of his neighbors and suspected that he was a thief.

There is a simple reason. On the one hand, China people have been a family since ancient times, and blood relationship is an inseparable bond, which affects people's fair judgment on objective things; On the other hand, it is people's psychological reaction.

It has a "unique effect" and it is easier to attract each other. When you trust someone, you will think: since this person said it, it is reliable. Therefore, you are always right because others trust you.

Therefore, in interpersonal communication, you must win the trust of others, which is more conducive to your success. Trust is accumulated slowly. When dealing with customers for the first time, customers will communicate with you with suspicion.

Once you have more contact, you can keep your word in your work, saying that you will come up with a plan when you come up with it. If you promise to feed, your customers will gradually start to trust you, which will be more conducive to your own work and better serve customers.

Self-confidence is also a way to gain trust and win people's trust. A person should have confidence in himself, and don't think that he is unattractive just because he has had such failures or small setbacks, thus losing confidence and giving up on himself.

In fact, it is not surprising that a person failed. There is no winning general. The key is to have courage, get up after falling, keep self-confidence and believe that you can do your best.

Fourth, the principle of tolerance.

Tolerance means being broad-minded. Being able to put yourself in others' shoes and forgive others' mistakes is also a virtue and is regarded as a courtesy accomplishment of modern people.

So, how to embody the principle of tolerance in etiquette? We think we should start from the following aspects:

First, do as the Romans do. For example, in some countries in the Middle East, influenced by religious beliefs, it is forbidden for men to expose their skin except for women's family members who are in love, and men and women are strictly taught. When you visit these countries, you should respect their manners. When new employees enter the gate of Hongyang, they must follow Hongyang's "custom" and strictly demand themselves to act according to the system and norms.

Second, understand others, be considerate of others, and blame others for being imperfect. As the saying goes, "gold is not enough, and no one is perfect." No one is perfect in real life. In terms of etiquette, some people are good at etiquette communication, and their words and deeds are watertight; Some people are not familiar with etiquette knowledge and look vulgar.

Third, accept others' criticism of yourself with an open mind, even if the criticism is wrong, listen carefully. As the saying goes, "to err is human." Only by allowing others to criticize and correct mistakes can we get everyone's understanding and respect.

Sometimes, critics' views are wrong, but as long as they are not out of malice, they should be tolerant and generous, correct them if they have them, and encourage them if they don't. Especially at work, we should pay more attention to this problem.

Five, the principle of self-discipline

Etiquette is like a mirror. By comparison, you can find out whether your quality is sincere and noble or ugly and vulgar. The key to truly understanding and using etiquette lies in your self-discipline ability.