E-government environment, the government business process what important changes have occurred

I. New Requirements Put Forward by Modernization of Social Governance

The transformation of government functions brought about by the modernization of social governance and the corresponding demand for the improvement of governing capacity have put forward new requirements for e-government. Under the requirement of government function change brought about by the modernization of social governance, e-government service needs to realize the following changes:

1, further change the focus of e-government service

Should be on the basis of clarifying the relationship between the government and the market, and shift the focus from examination and approval and management to the provision of high-quality services, and strengthen the top-level design, find the positioning, and point out the direction.

2, promote e-government more efficient and transparent

Should further refine the categories of government services, enhance the relevance of government services; further optimize business processes, reduce duplication and redundant approvals, the construction of online office platforms, and the establishment of a rapid response mechanism to enhance the efficiency of government services; to promote the openness and transparency of government affairs, the construction of the "Sunshine Government ".

3, promote e-government business information docking *** enjoyment

To realize the horizontal seamless docking between departments and regions, and eliminate the digital divide; to strengthen the system design, and gradually promote cross-domain information disclosure and data *** enjoyment; to strengthen the docking between the government and the people, and to provide rich online and offline interactions, so that the government affairs are widely accepted by the society to supervise.

4, the establishment of a perfect e-government service guarantee system

Establishing a diversified service supply mechanism, exploring e-government and socialization channel docking, encouraging the government to buy social services; strengthening e-government legislation and supervision, and the establishment of a sound system of laws and regulations.

Two, the modernization of social governance brings new challenges

Social governance modernization has also brought some new challenges to the development of e-government, mainly manifested in:

1, information integration, **** enjoyment and business synergies in the more urgent need

New period, the information collaboration mechanism of the government services as well as the main problems faced by the government have changed. In order to better fulfill its duties in economic regulation, market supervision, social management and public ****service, and to enhance its ability to respond to emergencies, the need for information integration and business synergy in various fields has become more and more urgent. For example, in the field of economic regulation, the phenomenon of data fights between departments occurs from time to time, and the discrepancy between statistical data and the actual operating conditions of the economy is questioned by the society, and the credibility of the government is hurt. Modernization of social governance on the integration of government information, **** enjoyment and business synergy has put forward high requirements, to be dispersed in different information systems in the data, information integration and pooling, effective mining analysis and even graphical, visual display, and to achieve cross-departmental information **** enjoyment and business synergies, the work of e-government is a greater challenge.

2, the urgent need for government data openness, openness and information security risks co-exist

Social governance modernization requires the government to be able to provide open, transparent and comprehensive information on government-related work, and to do a good job of government data openness, openness. At the same time, the development of information technology, especially big data technology, and the increasing demand for social information also require the government to open up more information and data with value-added potential, to manage and serve the society with a big data strategy, and to better promote the innovation of government management and social autonomy. However, with the rapid development of information technology, China's government information security is also facing greater risks. The development system of core technology and equipment in China's information field is still incomplete, and many core technologies are difficult to realize independent control, which brings a greater threat to the e-government information disclosure, business systems, and data **** enjoyment platform. In addition, the development of big data, self-media and other information resources and the management of new technology applications to a new level, if not strictly regulated, very easy to cause the abuse of information. In this context, how to make government data public, how to define the scope of data openness, and how to deal with the relationship between government data openness and information security are all major issues in front of e-government work.

3, market-oriented diversified government service delivery mechanism needs to be established

In the modernization of social governance under the flat governance structure system, the traditional government unilateral service supply mode is difficult to meet the quality and efficiency requirements of the modernization of social governance, and diversified service supply bodies must be introduced. Then, as the government-led e-government work how to dock with the market mechanism, to realize the diversified supply of government services, to provide diversified government services for the community, to meet the needs of decision-making and performance evaluation of the pluralistic participation, is the new era of e-government work need to face an important issue. Such as Baidu, Tencent and other enterprises of the big data platform can provide transportation, mobile population management and other highly targeted government services support, but how to effectively buy and make full use of these socialized services, the need for the state to carry out a systematic design.

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