What is business operation?

Enterprise operation management is the planning, organization, implementation and control of the operation process, and it is the general name of all kinds of management work closely related to product production and service creation. From another perspective, operation management can also refer to the design, operation, evaluation and improvement of the system for producing and providing the company's main products and services.

In today's society, with the continuous development of productive forces, a large number of production factors have been transferred to service industries and fields such as commerce, transportation, real estate, communication, public utilities, insurance and finance. The traditional concept of tangible product production can no longer reflect and summarize the production forms shown by the service industry.

Therefore, with the rise of the service industry, the concept of production has been further expanded, gradually accommodating the service fields of non-manufacturing industries, including not only the manufacture of tangible products, but also the provision of intangible services. It is more and more important to implement effective operation management. Facing the competitive pressure of globalization, enterprise managers urgently need to deeply understand some basic relations and concepts of operation management, and more importantly, they must know how to use this knowledge to maximize quality and productivity.

Modern management theory holds that enterprise management is divided into functions, among which the most basic and main functions are financial accounting, technology, production and operation, marketing and human resource management. These five functions are independent and interdependent, and it is this interdependence and cooperation that can achieve the business objectives of the enterprise. The business activities of an enterprise are a cyclical process, in which these five functions are organically linked. In order to achieve self-naming business purposes, the above five functions are indispensable.

Modern operation management covers more and more fields. The scope of modern management has expanded from traditional manufacturing enterprises to non-manufacturing enterprises. Its research content is not limited to the planning, organization and control of production process, but extended to include the formulation of business strategy, the design of business system and the operation of business system. The operation strategy, new product development, product design, procurement and supply, manufacturing, product distribution and after-sales service are regarded as a complete "value chain" for integrated management.

Information technology has become an important means of operation management. A series of changes in management modes and methods caused by information technology have become an important research content of operational research. Computer-aided design (CAD), computer-aided manufacturing (CAM), computer integrated manufacturing system (CIMS), material requirements planning (MRP), manufacturing resource planning (MRPII) and enterprise resource planning (ERP) have been widely used in the production and operation of enterprises.

With the intensification of global economic integration, "global management" has become an important topic of modern enterprise management, so global management has increasingly become a new hot spot in operational research. Flexibility of the operating system. Diversification of production and operation and high efficiency are contradictory. Therefore, under the premise of diversification of production and operation, it is also the direction of modern operation to strive for professional production and operation and realize the organic unity of diversification and specialization.