Does the enterprise digital transformation necessarily need CRM?

Crm can help enterprises to carry out digital transformation, but the digital transformation of enterprises does not necessarily require CRM.

The core of enterprise digital transformation is customer operation driven by technology and data, which truly implements the business philosophy of "customer-centered" into the business, management and operation processes of enterprises. As a professional customer relationship management software, CRM has been recognized and introduced by many enterprises, bringing brand-new solutions and applications to enterprises in market, sales and customer service support, and helping enterprises to realize digital transformation.

Customer CRM products are easy to operate and easy to use. Users can create and deploy applications directly through the browser, and the process is as simple as building blocks. Services can be adjusted in real time according to different development stages and marketing strategies of different enterprises, helping enterprises achieve better marketing and management effects.