Human customer service is 24 hours online?

PuDuo's artificial customer service is not 24 hours online, whether it is online artificial customer service, or customer phone, is not 24h on call, and usually people contact to pay more attention to the time, and try to minimize the peak period to consult the user, after all, in the peak period of the information customer service feedback will be slower.

There are only two main reasons why Poundland's telephone customer service can't be called in, one is that the customer service work is busy, if you are picking up other people's phone calls, then the phone can't be connected. There is another is Poundland customer service is not 24 hours working hours system, if the artificial customer service off time, natural no one to get through the phone. To solve the phenomenon of refund, Poundland customer service is most often encountered is the customer does not return the refund, or due to product quality problems apply for after-sales. If the customer does not return the refund must dismiss the complaint, the other party still does not return the refund, then the independent application for the service platform to participate, to prepare screenshots, courier single number and other credentials. Customers apply for after-sales service when you choose the product quality problems, will improve the quality of the store's return rate, so when communicating with customers must be good guidelines.