Traditional Culture Encyclopedia - Traditional stories - What is foreign trade and its specific work?
What is foreign trade and its specific work?
Foreign trade clerk job content
1. Business personnel should know the basic information of customers, including whether they are end customers, annual purchase volume, consumption area, product use, specifications, quality requirements, and whether our company can produce, before making inquiries and product quotations from foreign buyers. With the development and application of foreign trade management software and the continuous improvement of information tools, this work has been able to automatically display statistical data. All foreign trade management software has such a function.
Two, for foreign mail, fax, in principle, reply within 24 hours; If there are special circumstances that need to be postponed, it should be explained to foreign investors in time and the approximate time required. The work of foreign trade salesmen is more complicated, and there are more inquiry emails, which will inevitably be forgotten. However, with the continuous improvement of the functions of foreign trade management software, the system can automatically remind business personnel: which emails have not been answered? What messages have not been tracked for a long time? This is a good reminder.
3. For the quotation of foreign products, in principle, it is based on the price list (export) after accounting by the financial department of the company; The financial department of the company conducts regular accounting and adjusts the product price according to the market situation and production cost.
Four, for a large number of orders, the price acceptable to foreign investors is lower than the price announced by our company, and the business personnel should report to the department manager for approval before implementation; If the department manager can't reply, it shall be implemented after the approval of the general manager.
For C & F and CIF quotation, we need to handle transportation, insurance or commodity inspection. Business personnel should contact relevant intermediaries for confirmation in advance. When choosing an intermediary, we should consider skilled business, high service efficiency and reasonable fees.
Six, for foreign samples, in principle, require payment; For large samples, in principle, the other party shall bear the expenses. After the formal order is placed, the cost and sample sending fee can be deducted. Under special circumstances, such as good old customers, we can prepay and waive samples, which will be implemented after the approval of the department manager. If the cost is large, it can be reported to the general manager for approval before implementation.
Seven, for foreign businessmen need proofing, business personnel should coordinate with the production department to ensure that the quality and specifications of the samples meet the requirements; Samples need to be reviewed by the department manager before being issued; If foreign businessmen have requirements for product packaging or shipping marks, they must obtain confirmation from foreign businessmen before formal packaging or printing.
Eight, in the order production stage, the business personnel should go to the production workshop to supervise and inspect the production of products together with the production supervisor, and solve the problems in time when found; Either the department manager coordinates the solution, or the department manager reports it to the general manager for solution. Strictly grasp whether the specifications, quality, packaging and production time of the products conform to the agreement with foreign investors.
Extended data:
Competencies required by foreign trade salesmen.
1, communication skills
Good language skills and communication skills are the driving force for career development. Only by effectively exerting one's communication skills can we negotiate and take orders calmly, retain old customers, develop new customers, constantly explore new channels for commodity purchase and sale, and expand the volume of import and export trade.
2. Information technology capability
International trade has entered a rapidly developing information age, and more and more enterprises urgently need e-commerce. This also puts forward new requirements for foreign trade practitioners, including computer ability and keen information discovery and utilization ability. Employees need to use computer and network communication technology to create a smooth information flow, link customers, sellers and suppliers, respond to the market with the fastest speed and the lowest cost, and carry out business activities beneficial to enterprises.
3. Foreign language ability
It is not difficult to understand that fluency in English is also a prerequisite for entering the foreign trade industry. Especially in Shanghai, most foreign trade is aimed at Europe and America, so fluent English is essential. At the same time, with the strengthening of foreign trade cooperation between China and other countries in the world, foreign trade talents who know Russian, Spanish, Italian, German, Arabic and other small languages will also have stronger competitiveness. Of course, in foreign trade activities, we should also understand the negotiation styles of customers in different countries, so as to promote the smooth progress of foreign trade business.
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