Insufficient communication and coordination ability to improve the method

Inadequate communication and coordination ability to improve the method

Inadequate communication and coordination ability to improve the method, human interaction is the most important in the communication, the workplace is the test is not only IQ and technology, more is a test of human emotional intelligence, that is, the ability to communicate and coordinate, so do you know that the communication and coordination ability is inadequate to improve the method.

Improvement method 1 - less hypocrisy, more sincerity

Hypocrisy pandering is the poison of friendship, sincere criticism is the gift of friendship.

Sincerity is an acquired attitude and a nature. Sincerity can not be disguised, requiring the true flow of personal temperament. Sincere people know how to listen to others, and are willing to put forward pertinent and practical suggestions for other people's problems, never complacent, is the characteristics of sincerity.

Improvement method 2 - heavy commitment, not light promise

A successful person, will not be a backward talk is not counted. As long as they have said, no matter how great the cost, should try to realize it. If you can't realize it, don't promise him in the first place, and people who don't keep their word are the most abhorrent of all. Always remember their own promise, and realize it, will give you dignity, with dignity, others will respect you, which is the necessary prerequisite for every successful person to do people.

Improvement method 3 - more practical, less complaining

In the work, we heard and saw from time to time some of the same time the heart is not flat, the gas is not smooth, not accustomed to, complaining about this, complaining about that, picking up the nose, picking up the eye, complaining about the future is not good, not good, and feel that there is no run; complaining about the promotion is too slow, treatment is not high, the promotion is too slow, treatment is not high. Promotion is too slow, treatment is not high, that life is always disappointing and so on. This part of the people never look for problems in themselves, work either picking and choosing, or avoiding for various reasons.

Complaints do not solve the problem, only down-to-earth!

Improvement method 4 - more calm, less impulsive

Impulsivity refers to the external stimulus caused by the sudden outbreak of lack of reason and with blindness, the lack of a clear understanding of the consequences of the behavior. That is to say, impulse is the behavioral system irrational various manifestations, is the human emotion is particularly strong, basically not rational control of a psychological phenomenon. It can be manifested as behavioral or ideological.

Impulsive emotion adjustment, emotion control methods:

1, mobilize reason to control their emotions, so that they calm down.

The first thing to do to defuse the impulse is to restrain. The eruption of passion comes and goes in a hurry, as long as you find a way to inhibit a few moments, you can avoid the impulse to move your fists. Generally can take two methods: one is patience. Second, humility.

2, with a hint, shift attention method.

To defuse the impulse to transfer in time. A large number of facts have proved that the impulsive mood once the outbreak, it is difficult to regulate it control, so it must be in it has not yet appeared before or just appeared has not yet warmed up, immediately take measures to divert attention, to avoid it to continue to develop.

3. After calming down, think about whether there is a better solution.

In the face of conflict, contradiction and upset, can not just escape, but also must learn to deal with the conflict method, generally using the following steps:

① Clearly the main reason for the conflict is what? Where is the key to the differences between the two sides?

② What are the possible ways to solve the problem?

③ Which ways of solving the problem are difficult for one of the parties to the conflict to accept?

④ What solutions are acceptable to both sides of the conflict?

⑤ Identify the best solutions and take action to gradually gain experience.

4. You can usually do some targeted training to develop your patience.

You can combine your spare time interests, hobbies, and choose a few things that require meditation, care, and patience, such as practicing calligraphy, painting, and making fine handicrafts, not only to cultivate your temperament, but also to enrich your spare time.

5, defuse the impulse to pay attention to remind themselves.

The restraint of the impulse, sometimes also need to get external reminders or help. For example, Lin Zexu every place, are in the study of the most conspicuous place to stick on the "control anger" banner, at any time to remind themselves not to impulsive anger.

Improvement method 5 - more affirmation, less criticism

To often show his satisfaction. Everyone wants to be recognized by others so that they can prove their worth. If you always show your satisfaction to him, both you and he will feel happy. Even if he doesn't do well in some areas at first, your encouragement and support will definitely help him to realize his potential and create a better future.

Improvement method 6 - more on things, less on people

No matter how good you are, there will be people who say you're not good; no matter how bad you are, you're unique. The first thing that you need to do is to get your hands on some of the most popular products in the world, and then you can get your hands on some of the best ones. The first thing you need to do is to get a good deal of money from the government, and then you have to pay for it. As long as the heart is blameless, do not have to care about the judgment of others; as long as the frankness and selflessness, do not have to care about other people's eyes. Life is not perfect, happiness is not one hundred percent, do not always take the ruler sent by others, when measuring themselves. People look more beautiful, there will be bleak; eyes more pure and clear, there will be confused; the future is beautiful, there will be lost; the song is beautiful, there will be heart sadness. People are born in the world, no matter you are a commoner, or prominent aristocrats, can not escape the troubles entangled; can not stop the desire into the heart; can not stop the accident. I'd like to give myself a piece of happy heart, free to fly. I believe that I am very strong, but do not refuse tears; I believe that the material is very beautiful, but do not pour his life!

Improvement method 7 - less talk, more work

Laozi in the "Tao Te Ching", said a lot of incisive and profound philosophy of life. He said: "Know its male, keep its female, for the world stream. For the world's stream, the constant virtue is not separated, and return to the baby." He also said, "Great straightness is like bending, great skill is like clumsiness, great argument is like speech, quietness is better than restlessness, and cold is better than heat. The quiet is the right thing for the world." It is also said, "The reason why the river and the sea can be the king of all grains is that they are good at going down." In addition, he also has a famous saying, called: "the world is not so soft and weak in water, and attack strong people can not win, in order that it is not easy. Therefore, the new young comrades in the workplace must be "good down", to respect the leadership, to be modest and prudent. The more you show the posture of low, you are more likely to be accepted by the leadership, you will be more likely to make their own career success, and low posture will not damage your ability to half a point of the new comrades on the actual situation of the work is not quite understand, but more words from the show its ugly. Some comrades, just joined the work, the enthusiasm is relatively high, the interest is also relatively strong, on the work of the matter love to express their views, but because of the lack of experience and said not to the point, can only be exposed to their own naivety and ignorance, so that the leadership think that the risk of "silly gas". This is for these new comrades, it really does not pay to lose so, just joined the work of comrades must go through a less talk more to do, less talk more to listen to the stage, in this stage, you can familiarize yourself with the situation, accumulate experience, strengthen learning, to make up for the shortcomings so that your original theoretical foundations of the work engaged in a close connection. By this time, you will have established good interpersonal relations with leaders and colleagues, and become part of them, you then speak will seem to have more weight.

Communication and coordination skills are not enough to improve the method of Part 2

Respect. The process of interaction with people to pay attention to the principle of respect, no matter what the other party is in the position of what kind of difference, so that others experience your respect is the most important, with the basis of respect to better communication.

Sincerity. Sincerity is also very important in communication, so that others can appreciate the sincerity of this better communication, better cooperation, so that each other for better cooperation.

Tolerance. For other people's mistakes and shortcomings to carry out more tolerance, only their own generosity, in order to erase some defects from the communication, so as to better carry out the cooperation of various things.

Mutual benefit. For both sides have interests is an important basis, we can benefit from this cooperation is very important, which can make the cooperation more durable and solid.

Understanding. For other people's various practices to understand more, to be good from the perspective of others to think about the problem, so as to better understand other people's practices.

Equality. We must pay attention to the principle of equality in the process of interaction, the two sides have a mutual respect for the basis of this equality is an important basis for long-term cooperation.

Credit. For cooperation must pay attention to a certain credit, mutual trust in order to carry out good cooperation, so that this cooperation can be carried out at a higher level, more depth.

Communication and coordination ability is not enough to improve the method of Part 3

First, efforts to improve their own quality and cultivation

Set up the concept of service, strengthen their own image and etiquette awareness, is to improve the communication and coordination ability of the ideological basis. Theory makes people profound, policy makes people awake. Only with a strong theoretical policy literacy, standing in the overall height of thinking about the problem, so as to improve the level of advice and ability to work in the actual work, not to make things, not to speak out of order, in matters of principle, unambiguous, dare to adhere to the truth, in order to make people admire.

Second, to enhance the self business working ability

Only with a relatively high business working ability and professional knowledge, in order to better fulfill their duties, in order to better promote their own work. The first thing you need to do is to make sure that you have a good understanding of what you are doing and how you are doing it.

Three, the enhancement of their comprehensive business capacity

After perfecting the professional knowledge ability, seriously enhance their comprehensive business capacity, namely, investigation and research ability, language and written expression ability, organization and coordination ability, rapid response ability and implementation, to improve communication and coordination ability to provide a strong barrier.

Fourth, pay attention to cultivate their own excellent emotional intelligence

To build a harmonious relationship between the upper and lower levels, to broaden the knowledge base, proficient in their own business, so that the knowledge of internal and external to understand the knowledge, the relevant knowledge to be clear, and the relevant knowledge to be grasped, so as to improve the level and ability to make suggestions, and to contribute to the community, and get the social and other people's The company's business is not only a business, but also a business, and it is a business.

Fifth, to master the method of communication and coordination

In the work of business managers and employees to communicate with the purpose of better operation of the enterprise, so that the sustained long-term development, in the process of communicating with employees, if you choose to communicate with the party improper, it will be counterproductive. Therefore, managers should pay attention to the premise of the general principle of communication, different employees, communication methods should be treated differently, so as to achieve an effective communication effect, improve the subjective initiative of employees and the enthusiasm of the work, to the benign development of the enterprise to create a better atmosphere.

1, communication with superiors

When communicating with superiors, attention should be paid to organize the topics to be talked about in advance, and choose a good communication 'time; communication process, we must be able to accurately understand and comprehend the intentions of the superiors, and be able to put forward a solution to the problem; when the views of the superiors are different, we must respect the decision of the superiors and actively implement; after completing the work or solving the problem, we should respect the decision of the superiors and actively implement the communication process, so that the superiors will not have to worry about the problem. The company's main goal is to provide the best possible service to its customers.

2, communication in the implementation of the work

First of all, we must respect the chain of command dissemination, remember not to cross the line or bypass the superior to report the work to follow the chain of command and reporting; secondly, we must follow the general procedures of administrative implementation, that is, to accept the task, analyze and come up with a solution, implement and handle, summarize and feedback. At the same time, be careful not to join in the gossip and gossip; communicate directly with others; when in conflict, the focus should be on the issue, not the individual; when in the wrong situation, never try to be stubborn to the end, but apologize to the person to end the argument; at the same time, learn to think differently.

3. Communicate with subordinates or the masses

You can use the "gentle" method of communication. The significance of communicating with subordinates is that it is conducive to mobilizing the enthusiasm, initiative and creativity of subordinates, improving the ability to achieve the goal, and enhancing the cohesion to achieve the best performance of the organizational system. Arranging and checking the work of subordinates is one of the functions, but we need to pay attention to the way and method. We know that people have a need to be respected, and as subordinates, they have even more of this need.

Leaders are accustomed to the use of orders to arrange the work of subordinates, accustomed to the use of reprimands to criticize the work of subordinates, which is very harmful. Work we need to consciously try to "dilute" the difference between the upper and lower levels, the use of "suggestions" or "arrangements" to arrange the work of the tone will be more than The "command" is more effective; the use of "reasoning, emotion" to point out the subordinate's faults or deficiencies will certainly be more useful than the "reprimand".

Six, communication and coordination is an art, pay attention to the skills

In the work of how to flexibly use good communication and coordination is an art, in the use of the process of attention to the following skills:

1, pay attention to the occasion, choose the right time, twice the result with half the effort

Communicate with people, pay attention to the place, choose the time. Focus on the method of adaptation, the correct method to weaken or eliminate the other party's guarded mentality. According to the other side of the different emotional state and personality and to take the appropriate communication methods, according to the people and things and use.

2, honest and open, calm and modest, do not be impatient

In the work of subordinates to win the leadership of the affirmation and support, it is very important to let the leadership feel your honesty and modesty. The work of things do not lead to secrecy or hidden buried, to open and frank attitude with the leadership, so that the leadership feel that you can rely on, he can be a sincere exchange of attitudes and you get along. As a leader, you should lower your posture, be sincere and humble, do not take the prophet and must win the psychological self-importance, do not always have a stern face, with a friend to communicate with subordinates to communicate with an equal mentality.

3, understand the heart, play the role of people and emotions

Whether the leader or the leader, he is first of all a person, as a person, he has his character, hobbies, but also his style and habits. To have a clear understanding of each other is to use the laws of psychology to communicate with each other in order to better deal with the relationship between superior and subordinate, and do a good job. One of the deepest traits of human nature is the desire to be respected. When interacting with people, you should always remember that people want others to compliment him and praise him. You need to identify the strengths and merits of your leadership and give people honest and sincere respect at the right time.

4, active communication, strengthen interaction

Usually more concerned about colleagues, the formal occasions of communication to understand more about their work, more informal communication channels: gossip, gala, internal activities and other interactive activities. The establishment of direct reporting channels to open up the space to express their needs, to meet the reasonable needs of the subordinates should be allowed to see your efficiency, to enhance the trust of the subordinate units, after making an analysis, as soon as possible to meet the reasonable needs of the subordinates.

5, balanced relationship, focus on comfort, unity for the top

The significance of communication with superiors is that the work can be normal support, encounter difficulties can be helped and resolved, personal value can be affirmed by the superiors, only the mutual support and good cooperation is conducive to good work; communication with subordinates in the sense that is conducive to mobilize the work of the enthusiasm, initiative and motivation of the subordinates, the significance of the work of the subordinates. The significance of communicating with subordinates is that it is conducive to mobilizing the enthusiasm, initiative and creativity of subordinates, improving their working ability to achieve the goal, enhancing cohesion and realizing the best performance of the organizational system. When communicating and coordinating with superiors, we should obey without blindly following, respect without flattering, focus on the overall situation without regard to personal gains and losses, do our jobs without overstepping our bounds, and maintain a neutral and equidistant diplomacy among our superiors, and the same support, obedience, and treatment. Communication and coordination with subordinates, should be people-oriented, good service, pay attention to the ability to widen the distance and narrow the emotional distance, the big things to speak principle, small things to speak style.

Improve learning ability

Want to improve the ability to communicate and coordinate, the first and most important is to improve their ability to learn, in the rapid development of knowledge today, as long as you can improve their ability to learn, in order to keep up with the times may be able to keep up with the times!

Improve the power of thought

Want to cite a three, improve communication and coordination skills, improve the ability to think is also quite important, thinking determines the way out, do not think about action, it is easy to make mistakes, to be diligent in thinking, good thinking, thinking in practice, in order to accumulate more experience, in order to improve the ability to improve the communication and coordination.

Improve service

What is to improve service ability? The concept of "ruling for the people" is implemented in the mass service, in the core area of socialist harmony, how the ability to service, is more directly affect the development and social stability, improve their own service ability, so that there is hope to improve the ability to communicate and coordinate.

Improve innovation

Innovation is very important, practice has proved that, as long as the continuous innovation, in order to keep abreast of the times, put forward new policies, communication and coordination skills in order to open up new horizons, we must have the ability to innovate, sticking to the old rules will suffer!

Improve implementation

The so-called implementation capacity is the strength of the implementation of this is our communication and coordination and the level of specific performance, improve the implementation of the ability to set up the implementation of the first to establish a real business, a grasp of the style of the end to improve the implementation of the ability to do not be indecisive.

Communication and coordination ability is not enough to improve the method of Part 5

Communication of the four basic

The basic mindset of communication is caring. Good communication mindset to overcome the "three selves", that is, "selfishness, ego, arrogance", if a person has a bad mindset, it is difficult to communicate with others. We only care about what others say, not how they say it.

The basic principle of communication is meticulous. Only if you care about others meticulously, there is an emotional basis for communication. To do this, pay attention to three aspects: pay attention to the other person's pain, pay attention to the other person's condition, and pay attention to the other person's needs.

The basic requirement of communication is initiative. Neither party takes the initiative, there can be no communication. When one party takes the initiative to express and the other takes the initiative to give feedback, communication will be smooth.

The basic principle of communication is respect. Respect includes self-respect and other respect. Self-respect: self-esteem and self-love, care for their own image; respect for their own careers; respect for their own organizations. Other respect: respect for customers is common sense; respect for superiors is a vocation; respect for colleagues is the job; respect for subordinates is a virtue; respect for all people is upbringing. Respect for others should be done, accept to value others, praise others when appropriate. Accept the importance of each other, even if it is not difficult for each other, do not let each other embarrassed, appreciate each other, more to see each other's shortcomings, not to correct the shortcomings of the public; praise each other, know how to appreciate the other person is actually appreciating their own, it is the performance of self-confidence.

The art of communication

1. Respect and understanding - the art of communication with a smile

The smile is the most directly caused by the original expression of human pleasure. The importance and effectiveness of this etiquette is more prominent in the service industry. Haidilao's service is more and more praised, some people analyze that one of the reasons for its success lies in its "smile chain" - let the staff "identify with the company, happy to work, smile service". The manager smiles at the foreman, the foreman smiles at the staff, the staff smiles at the customer, and finally the customer smiles at Haidilao, and it is this "smile chain" that makes Haidilao proud of the highly competitive catering industry.

However, the smile does not just stay in the expression, the essence of the smile is the heart of respect and tolerance, is the first step in communication, you can be equal, tolerant attitude to approach each other, from the heart sincere respect for others, so that the first step of communication zero obstacle.

2. Thinking differently - the art of communicating with others

In communication, it is also necessary to think differently.

The first meaning of the transposition of thinking is to understand the sympathy, because understanding, so can feel the same, produce empathy. In addition to standing on our own position to defend our own values, principles and collective interests, it also requires us to be able to stand on the other's point of view to see his position, interests and needs, so as to find out the merger, to reach the **** knowledge.

In addition to empathy, thinking differently also lies in your ability not to get caught up in the "he is not" view of right and wrong, resulting in communication barriers to see the full range of communication needs and communication processes. More and more companies and organizations are paying attention to the ability of employees to "think differently", and to develop their own ability to do so, through the scenarios of substitution, identity substitution to exercise.

In the individual post quality construction, less with others, other departments of the authority and responsibility of the clear and work together, strengthen communication in which plays an important role. Strengthen communication, not simply in the amount of increase, but also in the quality to be improved, need to make it clear that we ultimately want to improve the efficiency of communication.

Communication and coordination skills are not enough to improve the method of Part 6

Communication is a person with each other to pass, exchange a variety of information, concepts, ideas, feelings, in order to establish and consolidate interpersonal relations between the integrated; is the process of exchanging information between social organizations to maintain the normal operation of the organization. Coordination is the executive management personnel in their areas of responsibility or in the leadership of the authorization, adjustment and improvement of the organization, work, interpersonal relations, to promote a variety of activities tend to synchronization and harmony, in order to achieve the *** with the goal of the process.

Communication and coordination is a universal objective existence, is a problem of two aspects. Communication is the conditions and means of coordination, coordination is the purpose and results of communication, the two are complementary.

Communication and coordination are ubiquitous and ubiquitous, and their role is reflected in:

First, communication and coordination is the basis for the development of human society. Social nature determines the cooperation between people, and the cooperation of the pre-title is communication and coordination. Without communication and coordination, individuals and individuals will not form a group force to deal with external threats, people will not be answered between the **** knowledge, will not be formed to coordinate the various relations of human society rules, will not form a moral and legal norms of all kinds, mankind can only be stagnant in the state of nature, it is impossible to form a group of forces to create a long history of mankind and the brilliant human civilization. Only communication and coordination can form a strong social force to carry out social transformation, promote the development of society and promote social progress.

Second, communication and coordination is to improve the administrative efficiency of the guarantee. Communication and coordination is the guarantee of efficiency, efficiency is the result of communication and coordination. Without communication and coordination, there is no efficiency, deepen the reform is to strengthen the leadership from the system and the middle, the middle and the masses, the department and the department of communication and coordination between the smooth working relationship, the formation of synergy, and to promote the work of the departments, the systems work in a harmonious and efficient operation. Otherwise, poor communication, it will push the commission to delay the work.

Third, communication and coordination is the basis for personal success. The success of a person's career, to rely on the strength of the collective, without the help of others, relying only on a single individual career is very difficult to succeed, in order to succeed in business, must be good at communication and coordination.