Freight forwarding company's salesman's annual work summary plan

Skill, for those who do business is a very important link, followed by product knowledge, familiar with the product that customers call in the middle of the night to consult can also be easy to say, answer; mentality is very important, every person has inertia, this time to have the guidance of the bystanders, more rely on self-consciousness, the following to share with you on the annual summary of the work of the salesman for your convenience and learning.

Annual summary of the work of the salesman 1

In the wine company to work for almost a year, this year, there are bitter, there are happy, and at the same time to get more should be still growing it, thank you for my year of care, now will be a year of work to summarize the situation:

A, hard to learn, improve Business water quality

One is to take the time to learn through various channels to learn marketing (especially liquor marketing) knowledge, learn some successful marketing cases and cutting-edge marketing methods, so that their marketing work has a certain knowledge support. The second is often to the company's leadership, the regional business and other industries in the market market marketing personnel to teach, exchange and learning, so that they from the business level, market operation and grasp to all aspects of interpersonal communication have a substantial improvement.

Second, to further expand sales channels

The market sales channel is relatively single, most of the products are sold through the distribution channel. Next year, under the premise of doing a good job in the circulation channel, to further expand to the super channels, food and beverage channels, hotel channels and group purchasing channels. In the expansion of group purchasing channels, next year, the number of people and reception tasks mainly on the system more business, education and forestry three systems to do more work, and slowly penetrate to other enterprises and institutions.

Third, do a good job of market research

Further research and mapping of the market one by one, detailed records of all kinds of data, improve a variety of archival data, so that some of the analysis and countermeasures to have stronger data as a support, so that it is more scientific to make up for the experience and the lack of sensory awareness. Understand and master the company's products and other liquor brand product sales and the direction of the entire liquor market, in order to deal with a variety of market conditions, and timely adjustment of marketing strategies.

Fourth, work closely with the dealer, do a good job of sales

To assist dealers in stabilizing the existing network and consumer groups at the same time, fully expand the sales network and tap the potential consumer groups. Whenever you meet the dealer must be thick skin, listen to his complaints, the first can not explain the reasons why he was angry, that is, want to fire, then let him send, and then aggrieved at this time to be endured. When he is calm and then explain the reasons to him, so that he understands that the fire should not be sent just now, so that he feels guilty. Encounter dealers can not understand things, we must seriously explain, can not be broken, by going to develop, learn to use a variety of methods to control the development of the situation.

Finally, I hope that the company's leadership in my future work to give more criticism and correction, guidance and support, so that I can thrive in the work of the salesman.

1, to further expand the scale of production, focusing on expanding the scale of white wine production.

2, to do a good job in the market, the primary work is to do a good job in the sale of white wine.

3, to improve the overall quality of the company's employees, especially in terms of business skills must be faster to improve the quality of business development needs.

4, to the community to absorb talented elites to join the company, mainly sales elites.

5, to do a good job of production safety, to ensure that the legitimate rights and interests of employees and enterprises.

6, to "people-oriented, service enterprises" as the core, to strengthen the construction of corporate culture, establish a good image of the enterprise, and enhance the internal vitality of the enterprise.

Annual summary of the work of the salesman 2

Looking back at the past six months, I can not help but feel a lot of emotion. Time is like a shuttle, in the blink of an eye and crossed the half of the year, looking back, although there is no dramatic results, but it is also considered to have gone through a period of extraordinary trials and tribulations. Thank you very much for the company to give me this platform for growth, so that I continue to learn at work, continuous progress, slowly improve their own qualities and talents, looking back, the company accompanied me through a very important stage of life, so that I know a lot of leadership support and care for me, my colleagues to help, so that I am more at ease in the work, I hereby express my most heartfelt gratitude to the company's leadership and all my colleagues. I would like to express my heartfelt thanks to the company's leadership and all colleagues. At the same time will also be the work of the six months to summarize to you.

First, strict discipline, unity of comrades; set an example, hard work

In the work of strict requirements for their own, respond to the company's call, and actively participate in the company's activities. Overcome the kind of. Kinds of difficulties, regardless of personal gains and losses, overtime to learn business knowledge, in a short period of time to complete a number of cases of receiving, filing, investigation, tracking, medical review and other work procedures, won the customer's praise, a better completion of the task entrusted to the leadership.

Second, the establishment of the center's image, safeguard the interests of the company and customers

In the work found that a number of hospitals there are charges unreasonable phenomenon, resulting in the loss of the company and customers. In possession of sufficient evidence, many times to the problem hospitals to argue, for the customer to save the loss, but also to avoid the company's losses, in front of customers and hospitals have set up a good image of _ claims.

Third, find problems, solve problems. Seek innovation, promote the work

1. After market research, combined with the characteristics of the home and various hospitals, proposed the implementation of a uniform price of care fees, not only saves the claims procedures, but also reduces the cost of this payout.

2. Involving personal injury (disease) case process, non-automobile insurance special information documents, personal injury case tracking form, medical review form and other documents. So that personal injury cases centralized case, centralized medical review, simplify the claims process, but also greatly reduce the payout.

Fourth, to enhance the deepening of services, services to customers, services to the underwriting company

1. Claims work in front of the mediation in the traffic police team before the gatekeeper for customers.

2. For different types of insurance, with the branch company to deal with personal injury compensation disputes, not only reduces the payout, but also for the branch company to stabilize, and strive for customers, has been the praise of the branch companies.

Fifth, to maintain the achievements, identify shortcomings, redouble our efforts to the next level

1. Our business group work just started, the experience is still very insufficient in all aspects, we need to *** with the study, redouble our efforts. At the same time, because the work involves a number of types of insurance, the need for support and cooperation of a number of departments, in the future to strengthen the coordination of all aspects of work.

2. With the development of new types of insurance, there are many new issues, in order to strengthen the business learning at the same time, but also need to horizontal contact, to other companies to learn from the advanced experience.

In the new year I set new goals for myself, that is, to intensify learning, better enrich themselves, to meet the challenges of the new period with a full state of mind. I will also learn from other coworkers, complement each other's strengths and weaknesses, and exchange good work experience, *** with progress. Strive for better work performance.

Annual summary of the work of the salesman 3

Time still follows the continuation of its unchanging laws, another year to become history, still as many years in the past, has become the history of the 20 years, the same has many good memories and many feelings.

2 - year for the wine world is an eventful year, although the year of the global financial crisis in the impact of the gradual weakening, but the overall economic rebound is still a period of time excessive. The adjustment of the national excise tax on liquor also caused a period of commotion in the industry, followed by a nationwide crackdown on drunk driving and local bans, which added insult to injury for the liquor industry. In such a bumpy year, we stumbled all the way, which the joy and sadness, excitement and helplessness, confusion and moving, really unlimited emotions ----

First, responsible for the regional sales performance review and analysis

(a), performance review

1, the annual total cash back of 1.1 million, exceeding the company's mandate;

2, the successful development of four new products and services to the market, and the development of a new product, and the development of a new product.

2, successfully developed four new customers;

3, laid the groundwork for the operation of the company in Southwest Shandong, Jining as the center of the focus of the regional market;

(2), performance analysis

1, although the company has completed the task of the company's cash back, but from the 2 million target I set for myself, a long way off.

The main reasons are:

a , the first half of the focus of the market positioning is not clear and not firm, the first is located in the Pingyi, but due to the specificity of the Pingyi market (local protection) and later the dealer's focus shifted to the beer, and ultimately changed my original intention. Secondly, I was optimistic about the Sishui market, although the market environment is very good, but the dealers are too poor to cooperate, and gave up. Until later chose the Jinxiang "Tianyuan side dishes", has nearly the end of the year!

b, new customers to expand the speed is too slow, and poor customer quality (most of the small is the customer, the strength of the small); c, the company service lags, especially shipping, so not only affects the market, but also affects the dealer's confidence in the sales;

2, the new customer open face, although the implementation of the four new customers, but from the six I personally set the goal of the difference between the two, and the four customers! Three of them are small customers, and their sales are also very general.

This is mainly due to my own subjective cause, in order to return the money and not pay much attention to customer quality. As the saying goes, "choice is more important than effort", the dealer's "strength, network, distribution capacity, cooperation, commitment to consciousness", etc., directly determines the quality of market operations.

3, my company has been operating in Shandong for three years, the three years of mistakes is not to do "focus on the key to grasp, grasp the key", so learn from the lessons of the previous few years, this year, I personally also look for key markets into my regular work, and ultimately in November decided to Jinxiang as the core of the operation of the Jining market, the market through the two months of operation has also been groped for a part of the experience for next year's operation laid the foundation for the future of the market, the market will continue to grow.

1, the mentality of self-adjustment ability to enhance;

2, the ability to learn, the foresight of the market and the ability to control the power to enhance;

3, dealing with emergency issues, the ability to grasp the psychological state of others to enhance;

4, the overall market awareness of the height of the need to improve;

5, the team's management experience and overall Regional market operation ability to be improved.

Third, the work of the mistakes and shortcomings

1, Pingyi market, although the local protection of some serious, but we through the coordination of the relationship, coupled with the operation of the market on the low-profile, there is a certain market, and through a period of time in the market proved that dealers to develop a special song is still very much catering to the consumption of the rural market. In the off-season before the arrival of the dealer, because I was not able to do a good job with the dealer effective communication, coupled with the service is not in place, and ultimately the dealer to the majority of the energy bias to the beer.

What is even more of a mistake is that the agent took over a white wine - Yimeng Laoxiang, and the manufacturer's support is quite strong, we are even more diluted.

2, Surabaya market, although the dealer's character has a problem, but the market environment is really very good and ten miles of wine lane more than a year of hotel operations, there are certain positive factors in the market, and later expanded the circulation market, and the market response is very good. The mistake is not in advance in the cost of pressure on the dealer, so that later control imbalance, ultimately leading to the failure of cooperation, the loss of the ship.

The key lies in my personal wrist is not hard enough, the foresight of things is not enough, reflecting not fast enough.

3, Tengzhou market Tengzhou's market foundation is still very good, just dealers to invest in the awareness and management of the company is too poor, so that we people withdrew, the market serious decline. This market my mistakes there are several:

(1), not be able to guide the dealer in accordance with our ideas to operate their own market, too dependent on the manufacturer;

(2), did not look for the right at the right time for other potential quality customers as a supplement;

4, the whole year I visited the new customers, there are more than 10 intention is very strong and most of the company to visit. The company visited.

But the final implementation of very few, the reason is that the late tracking is not in place, their own confidence is not enough, a waste of good resources!

Annual summary of the work of the salesman 4

Spring and autumn, summer and winter. Under the correct leadership of the higher leadership, I developed in accordance with the beginning of the overall deployment and work requirements, "customer first" as the main line of the service concept, adhere to high standards, strict requirements, in the direct face of the customer, to provide services for the customer, with a sincere treatment of the customer masses, warm and considerate, civilized and polite, standardized operation, fast and efficient, and faithfully Fulfillment of post duties ; looking back, looking forward. Whether engaged in the front desk, administrative, or sales work, so that I have learned to treat the work in a pragmatic manner, to open-minded and tolerant attitude towards the ordinary work, in the day-to-day ushering in the charm of the service, and appreciate the "customer-centric" the true meaning of the word.

A solid foundation work

As a salesman, in the work, I can try to play my "management is service, innovation is beyond, work is dedication" purpose of life, with a positive and sunny mentality, in their positions to seriously fulfill their duties, for the development of our _ car! made due contribution.

(a) continuous learning, enhance the sense of responsibility. After work, I seriously study the knowledge about auto sales, through the study, I y realize that the work is no small matter, I understand that any one detail may affect the quality and effect of the work.

(2) Pay attention to the dynamic, grasp the industry information. With the increasingly harsh market competition among the automotive industry, I know that information is benefit. Therefore, I pay close attention to the dynamic information of the industry, and market research and information collection, analysis, collation work institutionalized, standardized and regularized. Through market research, business negotiations and other ways and means to establish a stable and reliable information channels.

(C) adjust the strategy to adapt to market changes in the sales model. The lifeblood of sales lies in the market, and the lifeblood of the market is change. In the work, to grasp the lifeblood of the market, is to be able to respond to market changes in the strategy and measures. I am in the upper leadership and the support of colleagues to help, according to market changes in time to adjust the sales strategy, individual treatment of individual cases, as long as it is conducive to our interests, no matter how big or small, I am determined to operate, and make every effort to make it possible to turn it into an effective order.

Second, love and dedication to the overall situation

As a car salesman, I y understand the "customer first" reasoning, especially for us to face the customer, standardized and meticulous attitude not only can promote customer consumption, but also can effectively enhance our brand. I am always strict with myself in my work, standardize every detail, with care, patience, attentiveness, to achieve the "legs hard, hands hard, mouth hard".

Third, pay close attention to service, enhance the image

Details determine success or failure. Therefore, I focus on service attitude, service skills and service level, fully developed the professional spirit of quality service, with professional courtesy language, service attitude, mobilization and stimulate the customer's desire to buy, there is a saying: "service from the sincere". To do this, to be able to achieve "with my sincere heart, to win the customer love". I use sincerity to win more space and business opportunities, through this series of standardization and unification of services, thereby enhancing our image.

Fourth, pragmatic and enterprising, unity and cooperation

Diligence and dedication is the minimum requirement for a staff. In my work, I treat all work tasks with the right attitude. At the same time, I have always paid great attention to the relationship with colleagues, good mobilization and play a positive and innovative, and strive to create a harmonious and efficient working environment. Because I believe that "unity is strength". Only unity, we can concentrate and integrate the power to do things.

Tian Xing Jian, a gentleman to self-improvement; ground potential Kun, a gentleman to virtue. I understand that this is the guidelines and true meaning of doing things for people. Ideas have how far, the footsteps will be able to go how far, and then the planning of the good in the payment of action, the form does not represent the substance, said as much as done, in the future, I want to continue to strengthen the study, grasp the necessary knowledge and skills to do a good job in automotive sales, to the pragmatic style of work, to the innovative development of the work of the idea, to work hard to break through the difficulties to improve the work to a new level, for the development of the _ automobile, and to make the contribution I deserve. I should contribute.

Annual summary of the work of the salesman 5

If you asked me a year ago: do you like to do business? My answer is definitely no! Business used to be one of my most hated positions, but also my position to avoid. But today if you ask me: let you go to do clerical work, you willing? Then my answer must also be negative! Because in a year of rolling I have adapted to the business career, dissolved into the role.　　

That's right, I did not do business before I thought my life should be in the clerical position to stay down, there will be no waves, there will be no big gains. At that time, the mind still stays in the consciousness of most girls, steady work, this is what girls should do. Walking on this piece of business is not my voluntary, because the work needs, but also a little selfish, always feel that they can not do nothing in life, must find ways to improve their own quality! How to improve? That should start from the business! There is a saying that: from a company in every department, every job have tried, then when they have a career that is twice the result with half the effort! When I have tried these jobs (the boss and finance have not tried), from one point of view, I am hard, from another point of view, I am lucky, all the way to China to give me a platform to show my talent, and I return to my efforts and enthusiasm. It is my personality to pay back the kindness of a drop of water, and this is my personality!　　

When I first started working in the business, my mindset was not so straight. Over and over again, always feel that they are not suitable for this kind of work, or go to find a stable job, the continuation of that kind of day week after week, but this time there will be another voice: No, you can not be like this, we must know that you are the best, to do those jobs can only waste your youth! Two voices alternately, every day is very tired, but the most tired is just the mind's ability to bear. The company is to do network communication products, non-traditional industries comparable to the investment through the phone and the network, the customer on the other end of the emotional changes can not be known, only from the phone by their own ability to identify, because of the inexperienced, the beginning of the first two months basically did not make a single, relying on the company to support the living, although there is a shame, but not enough to make me fall down.

The boss is a broad-minded people, for the staff training spent a lot of energy, I am more stringent requirements, not a single can only mean that my lack of experience, did not look for the right direction, did not find the skills, the old master of the hand to teach me to do business, providing many opportunities, slowly, I gradually dissolve into this position, a single, two single, are coming, I finally also relieved.

The first time I saw this, I was able to get the job done.　　

Skill, for those who do business is a very important link, followed by product knowledge, familiar with the product that customers call in the middle of the night to consult can also be easy to say, answer; mentality is very important, everyone has inertia, this time to have the guidance of the bystanders, and more rely on self-consciousness, everything to the bystanders to teach, that a lifetime of growth will not!　　

A year, a full year, I was helpless, once lost, and finally found the direction, although not at ease, but also a slight achievement, the biggest gain is to make their own growth a lot of business, is a very good refinery tank!

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