Traditional Culture Encyclopedia - Traditional stories - What are the disadvantages of scanning code ordering in catering enterprises?
What are the disadvantages of scanning code ordering in catering enterprises?
High technical requirements: scanning code to order food requires certain technical support, including network and mobile payment, which may bring difficulties to restaurants with insufficient technical conditions.
High cost: scanning code to order food requires the support of relevant equipment and software, which requires a certain input cost, which may increase the burden for restaurants with tight funds.
User needs are different: some elderly consumers may not be used to ordering food with their mobile phones, or they may not be able to scan the code because of equipment problems, which will affect the consumption experience.
Data privacy issues: scanning code requires consumers to provide personal information and payment information, and some consumers may be worried about data leakage or abuse.
Decline in service experience: scanning code to order food may make consumers feel that the service experience of restaurants is declining, especially those who pay attention to human touch and service experience.
Insufficient after-sales service: The after-sales service of the restaurant may be insufficient when there are problems such as returns and complaints due to consumers ordering and paying independently.
To sum up, although scanning code brings convenience and efficiency, it also has disadvantages in technology, cost, user demand, data privacy, service experience and after-sales service. Restaurants need to consider whether to use scanning code to order food according to the actual situation and consumer demand.
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