What does multimedia switch call center mean?

Call centers can be divided into card call centers and multimedia exchange call centers. The former is in the form of card+industrial computer or card+telephone exchange. The price is relatively low, and the multimedia switch call center, which is what we usually call the call center all-in-one, adopts the combination of multimedia switch and call center software. The multimedia switch is relatively convenient to expand and has many software functions. The price is higher.

At present, Shenzhen Zibo Software Co., Ltd. is the earliest and most professional. The telephone recording system in the call center of the exchange has been made for a long time, well done and stable in performance, and has accumulated 10 industry experience for 10 years; The call center telephone recording system manufacturer has developed a fully functional and friendly call center system for mid-to high-end customers to ensure the high quality of the call center. 137 186060809 Manager Wang