Traditional Culture Encyclopedia - Traditional stories - What are the after-sales services of international worry-free logistics?
What are the after-sales services of international worry-free logistics?
1. return service: provide customers with return service, including the return of goods with quality problems and the return of goods for personal reasons.
2. Cargo tracking: global logistics information inquiry service is provided, and customers can inquire the transportation track and status of goods through Worry-Free Logistics International official website or customer service telephone.
3. Compensation for goods damage: If the goods are damaged during transportation, Worry-Free Logistics International will compensate according to the agreed compensation standard, and the customer does not need to bear additional losses.
4. Insurance service: provide cargo transportation insurance service for customers, and customers can choose to buy additional insurance to protect the value of goods.
5. Customer Service: International Worry-Free Logistics provides 24-hour customer service to provide customers with problems and doubts in the process of cargo transportation, and will try its best to solve the problems encountered by customers.
Generally speaking, the after-sales service provided by Worry-Free International Logistics aims to protect customers' rights and interests, enhance customer experience and make customers feel more at ease in using international logistics services.
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