How can travel agencies realize the synchronous development of online and offline management and marketing?

Online application of self-media tools, continuous content output, increasing the number of concerned users, should use self-media data tools to finely manage customers, and can design experiential and special events, carry out fission communication and participate in social marketing, and further acquire potential customers and clinch a deal customers; Offline also relies on ground marketing from stores to communities, but its influence is limited. It is suggested to set up a large customer department offline to receive personalized solutions and services for enterprises and institutions;