Traditional Culture Encyclopedia - Traditional stories - Code of professional ethics
Code of professional ethics
main content
Love your job, be honest and trustworthy, act impartially, serve the masses, contribute to society and cultivate quality.
professional ethics
professional ethics
The meaning of professional ethics includes the following eight aspects:
(1) Professional ethics is a professional norm, which is generally recognized by the society.
(2) Professional ethics is naturally formed for a long time.
(3) There is no definite form of professional ethics, which is usually embodied in thoughts, habits and beliefs.
(4) Professional ethics depends on culture, inner beliefs and habits, and is realized through employees' self-discipline.
(5) Most professional ethics have no substantive binding force and coercive force.
(6) The main content of professional ethics is the requirements for employees' obligations.
(7) Diversification of professional ethics standards means that different enterprises may have different values.
(8) Professional ethics bears the corporate culture and cohesion, and has far-reaching influence.
Business standard
Treat work
? My job, my love (love my job)
? Without rules, there would be no Fiona Fang.
? Self-discipline and honesty (pay attention to personal cultivation)
? (1) Don't take advantage of work to corrupt or seek personal gain.
? Don't ask for tips, don't hint, and don't accept gifts from guests.
? ③ Consciously resist all kinds of mental pollution.
? (4) Don't talk about the private affairs of guests and colleagues.
? ⑤ Go to work without personal feelings.
Group therapy
? The collective interest is above everything else. (Collectivism is the basic principle of professional ethics. Employees must take collectivism as the basic principle and correctly handle the relationship between personal interests, others' interests, team and group interests, departmental interests and company interests. )
? The concept of organizational discipline has always been in my mind.
? Unity and cooperation, friendship and mutual assistance? Take care of public property and be the master.
entertain guests
? Serve the guests wholeheartedly.
? There are no wrong guests, only the wrong service.
? It's all God.
? Guest complaints are our greatest support.
basic requirement
Generally speaking, professional ethics should mainly include the following aspects: loyalty, love and dedication; Seeking truth from facts and not practicing fraud; Act in accordance with the law and keep secrets strictly; Fair and transparent, serving the society.
1. Loyal to their duties and willing to contribute.
Respect for posts and dedication is the lofty spirit that practitioners should have, and it is the premise and foundation of seeking truth from facts, quality service and diligent dedication. Practitioners should first work with peace of mind, love their work, join the industry, put lofty ideals and pursuits into practice, and make extraordinary contributions in ordinary jobs. Practitioners have professionalism, so they can be proactive and selfless in practical work to ensure the quality of work. Seriously responsible for the work, verify the truth, and regard the achievements in the work as their due responsibility and great honor; At the same time, carefully analyze the shortcomings in the work and accumulate experience.
Dedication is the inherent requirement of employees' professional ethics. With the development of market economy, new and higher requirements are put forward for employees' professional concept, attitude, skills, discipline and style.
Occupation is the basic work of understanding and managing society. Can be described as obscure and boring. There is no moral quality of fame and fortune and selfless dedication, only? Not only the top, not only the book, but also the truth? The spirit of seeking truth from facts, it is difficult to complete the task well. To this end, we require employees to have a high sense of responsibility and mission, love their work, devote themselves to their careers, and establish a lofty sense of professional honor. We should overcome the difficulties of heavy tasks, hard conditions and poor life, work hard, be willing to be lonely and be willing to contribute. We should adapt to the changes in the new situation and study hard. Strengthen personal moral cultivation, handle the relationship between individuals, collectives and countries, and establish a correct world outlook, outlook on life and values; Combine inheriting the traditional virtues of the Chinese nation with carrying forward the spirit of the times, and persist in emancipating the mind, seeking truth from facts, advancing with the times, being brave in innovation, indifferent to fame and fortune, and selfless dedication.
2. Seek truth from facts and veto by one vote.
Seeking truth from facts and injustice are the problems of ideological line and cognitive line, as well as a moral problem, which is the core of statistical professional ethics. Seeking is to go deep into reality and investigate and study; But there are two meanings, one is whether it is true, and the other is the inevitable connection between the quantitative relations of social and economic phenomena, that is, regularity. To this end, we must do practical things, seek practical results, and resolutely oppose and stop fraud in our work. This requires selfless professional conscience, selfless and fearless professional style and attitude. If it is mixed with selfish distractions, in order to satisfy one's own selfish interests or cater to the selfish needs of some people, it will inevitably be fraudulent and false, and it will also deviate from the most basic professional ethics of seeking truth from facts.
Professional ethics is particularly important for educators who set an example. According to "Several Opinions on Strengthening and Improving the Ideological and Political Work of Young Teachers in Colleges and Universities" jointly issued by the Central Organization Department, Publicity Department of the Communist Party of China and the Ministry of Education recently, China will regard the performance of teachers' morality as the primary criterion for teachers' annual assessment, post appointment (employment), professional title evaluation and reward, establish and improve the files of young teachers' morality assessment, and implement the morality? One vote veto system.
As a worker, we must have a high sense of responsibility for the country and the people, regard seeking truth from facts as the most basic moral requirement for fulfilling our responsibilities and obligations, and insist not only on books, but also on honesty. Practitioners should pay special attention to investigation and research. After getting rid of the rough and the fine, getting rid of the false and keeping the true, from the outside to the inside, from one analysis to another, things are truthfully reflected as they are, saying one thing and two things, reporting good news but not worrying, not following the trend and not looking at the eyes.
3. Act according to law and keep secrets strictly.
Adhere to the law and act with morality? Grab your hands? . On the one hand, we should vigorously promote the favorable opportunity of national rule of law construction, further strengthen law enforcement, severely crack down on all kinds of violations of law and discipline, and rely on the coercive power of law to eradicate the soil that breeds corruption. On the other hand, through persuasion and education, we can enlighten people's conscience, improve people's moral consciousness, infiltrate professional ethics into all aspects of work, integrate into the whole process of work, enhance people's moral consciousness, and fundamentally put an end to corruption.
Keeping secrets is an important criterion for statistical professional ethics. Keep secrets of the state, enterprises and individuals.
4. Fair and transparent, serving the society
Quality service is the ultimate goal of professional ethics, and quality service is the extension of professional vitality. [ 1]
Feature editing
1, the scope of application of professional ethics is limited.
Every profession bears specific professional responsibilities and obligations. Due to the different professional responsibilities and obligations of various occupations, their specific specific professional ethics are formed.
2. Professional ethics has the historical inheritance of development.
Because the profession has the characteristics of continuous development and continuity from generation to generation, not only its technology is passed down from generation to generation, but also its methods of managing employees and dealing with customers have certain historical inheritance. Like what? Don't teach in class 、? Never tire of learning and never tire of teaching? It has always been the professional ethics of teachers since ancient times.
3. Professional ethics has various manifestations.
Due to the specific and meticulous requirements of various professional ethics, its manifestations are various.
4. Professional ethics has strong discipline.
Discipline is also a code of conduct, but it is a special code between law and morality. It not only requires people to consciously abide by it, but also has certain compulsion. As far as the former is concerned, it has moral color; As far as the latter is concerned, it has certain legal color. That is to say, on the one hand, observing discipline is a virtue, on the other hand, observing discipline is mandatory and requires law. For example, workers must implement operating procedures and safety regulations; Soldiers should have strict discipline and so on. Therefore, professional ethics is sometimes expressed in the form of systems, articles of association and regulations, so that practitioners can realize that professional ethics is also disciplined and standardized.
Action editing
Professional ethics is an important part of social moral system. On the one hand, it has the general function of social morality, on the other hand, it has its own special function, which is embodied in:
1. Adjust the relationship between employees and between employees and customers in professional communication.
The basic function of professional ethics is to standardize. On the one hand, it can adjust the internal relations of employees, that is, restrain the behavior of professionals with professional ethics and promote the unity and cooperation of professionals. Professional ethics, for example, requires employees from all walks of life to unite and help each other, love their jobs, love their jobs, and work together with Qi Xin to serve the development of this industry and this profession. On the other hand, professional ethics can regulate the relationship between employees and customers. For example, professional ethics stipulates how workers who manufacture products should be responsible to users; How marketers are responsible for customers; How doctors are responsible for patients; How the teacher is responsible for the students and so on.
2, help to maintain and improve the reputation of the industry.
The reputation of an industry and an enterprise, that is, its image, credit and reputation, refers to the degree of trust of the enterprise and its products and services in the public. Improving the reputation of enterprises mainly depends on the quality of products and services, and the high professional ethics of employees is an effective guarantee for the quality of products and services. If employees' professional ethics level is not high, it will be difficult to produce high-quality products and provide high-quality services.
3. Promote the development of this industry.
The development of industries and enterprises depends on high economic benefits, which come from high staff quality. The quality of employees mainly includes knowledge, ability and responsibility, among which responsibility is the most important. Employees with high professional ethics have a strong sense of responsibility, so professional ethics can promote the development of this industry.
4, help to improve the moral level of the whole society.
Professional ethics is the main content of the whole social morality. On the one hand, professional ethics involves how each practitioner treats his career and work, and it is also the expression of a practitioner's attitude towards life and values; It is a mature stage of a person's moral consciousness and moral behavior development, with strong stability and continuity. On the other hand, professional ethics is also the behavior of a professional collective, even all the staff in an industry. If every industry and professional collective has excellent ethics, it will certainly play an important role in improving the moral level of the whole society.
trait
1, occupation The content of professional ethics is closely related to professional practice, which reflects the moral requirements of specific professional activities for employees' behavior. Every kind of professional ethics can only regulate the professional behavior of employees in this industry and play a role in a specific professional scope.
2. practicality. The process of professional behavior is the process of professional practice, and only in the process of practice can the level of professional ethics be reflected. The function of professional ethics is to adjust professional relations, standardize the specific behavior of employees' professional activities and solve specific moral conflicts in real life.
3. Legacy. What is formed in long-term practice will be passed down as experience and tradition. Even in different stages of social and economic development, the core content of professional ethics requirements will be inherited and carried forward because of the relatively stable service object, service means, professional interests, professional responsibilities and obligations of the same occupation, thus forming a generally recognized professional ethics standard in different stages of social development.
4. Diversity. Different industries and occupations have different professional ethics standards.
Historical origin
Emergence and development
Professional ethics is produced with the development of social division of labor and the emergence of relatively fixed professional groups. People's professional life practice is the basis of professional ethics. At the end of primitive society, due to the development of production and exchange, there was a division of labor between agriculture, handicrafts and animal husbandry, and professional ethics began to sprout. After entering the class society, there appeared such occupations as commerce, politics, military affairs, education and medical treatment. On the basis of certain social and economic relations, these specific occupations not only require people to have specific knowledge and skills, but also require people to have specific moral concepts, emotions and qualities. In order to safeguard their professional interests and reputation and meet the needs of society, various professional groups have gradually formed professional ethics in their professional practice according to the basic requirements of general social ethics. In ancient literature, there was a long record of professional ethics. For example, Sun Tzu, an ancient art book in China in the 6th century BC? In the plan, is there? Will, wisdom, faith, kindness, courage and strictness? Record. Wisdom, faithfulness, benevolence, courage and strictness are called general virtues by ancient China military strategists. The six standards of feudal officials' moral cultivation put forward by the ministers of the Ministry of War in the Ming Dynasty in the Qing Dynasty are called? People-friendly officials introspect six precepts? , its contents are? Diligent care for the elderly, cautious criminal law, absolute bribery, selfishness, strict collection and frugality? . Ancient doctors in China have formed a fine tradition of medical ethics in their long-term medical practice. ? A small illness is not a cloud, things are easy, rich and poor are United, and high and low make no difference in medicine? , is a long-standing medical motto in the medical field. The Hippocratic Oath in ancient Greece in the 5th century BC is the earliest medical professional ethics document in the West. The professional ethics of a certain society is determined and restricted by the division of labor and economic system of that society. In feudal society, the self-sufficient natural economy and feudal hierarchy not only restricted the communication between occupations, but also hindered the development of professional ethics. Only the rules and regulations of some industrial and commercial associations and the words, deeds and works of famous people engaged in medical, educational, political and military industries contain professional ethics. In this social industry, there are also people with superb skills and noble morality. Their professional ethics behavior and quality have been praised by the masses, attacked from generation to generation, and gradually formed a fine professional ethics tradition. The development of capitalist commodity economy has promoted the expansion of social division of labor, and occupations and industries are also increasing and complicated. In order to enhance their competitiveness and increase profits, various professional organizations advocate professional ethics one after another to improve their professional reputation. Many countries and regions have also established professional associations, formulated articles of association, and stipulated professional purposes and professional ethics. So as to promote the popularization and development of professional ethics. In capitalist society, not only the morals of generals, officials, medical ethics and teachers' style have been further enriched and improved, but also many morals that were not available in previous society have emerged, such as enterprise ethics, business ethics, lawyer ethics, scientific ethics, editor ethics, writer ethics, painter ethics, sports ethics and so on. However, due to bourgeois egoism and the concept of money first, the role of professional ethics has been greatly limited in capitalist society. Because of the nature of capitalist society, some professional ethics are hypocritical. Advocating when necessary, trampling when unnecessary, often superficial and boastful.
Socialist professional ethics is developed to meet the needs of socialist material civilization and spiritual civilization construction, under the guidance of socialist moral principles and on the basis of criticizing and inheriting the excellent professional ethics tradition in history. Because there is no distinction between high and low in all walks of life in socialism, and there is no fundamental conflict of interest within occupations, between different occupations, between occupational groups and society, people of different occupations can form the same requirements and moral ideals, and establish a sense of responsibility and honor that loves their jobs. Professional conventions formulated by various industries in China, such as business and other service industries? Service agreement? , the PLA? Military oath? , science and technology workers? Scientific ethics? There are factories and enterprises? Staff regulations? Some provisions in the book belong to the content of socialist professional ethics and have played a great role in professional life.
Professional ethics and social morality
The professional ethics of any society is always influenced and restricted by the general social ethics that is dominant in that society, and in a certain sense, the relationship between them is sex and personality. The professional ethics of capitalist society, especially the professional ethics directly manipulated and participated by the bourgeoisie, is most directly and seriously influenced and restricted by the bourgeois egoistic moral principles, and is the embodiment and concrete supplement of the bourgeois general moral principles. Socialist professional ethics is guided by the principles of socialist morality, and at the same time it is the concrete embodiment and supplement of the principles and norms of socialist morality in all walks of life. Compared with general social morality, professional ethics has the following characteristics: ① Professional ethics is formed in history and developed in a specific professional environment, which often forms professional traditions and relatively stable professional psychology and habits, thus having strong stability and continuity; (2) Professional ethics reflects a specific professional relationship and has the business characteristics of a specific occupation, so its scope of action is limited to specific professional activities, and it is only binding on people engaged in specific occupations; (3) Professional ethics are usually expressed in the form of rules and regulations, work codes, service conventions, labor regulations, and behavioral instructions. In a class society, the general social morality is always the morality of a certain class. As a special ideology, professional ethics always reflects the economic relations of a certain society, embodies the requirements and aspirations of a certain class, and serves the interests of a certain class. This is because the occupations in class society are ultimately related to the practical activities of a certain class and are restricted by the moral principles of that class. People of different classes will inevitably bring their own views and emotions into their professional life, forming different professional concepts and professional ethics. The exploiting classes always regard some occupations as? Noble? Yes, take other professions as? Mean? Yes The professional ethics of those so-called noble occupations often directly reflect the interests of the exploiting classes and the spirit of their moral principles, while the professional ethics of those so-called humble occupations engaged by working people often have the requirements of resisting the exploiting classes and are opposite to their moral principles. However, due to the different distance and density between different occupations and the ruling class, different professional ethics are influenced by the ruling class morality to varying degrees. However, even medical, sports, scientific research and other professional ethics that are not directly subordinate to the ruling class have a certain class nature because their employees' professional activities cannot get rid of the constraints and influences of social economy, political system and the ruling class's moral standards.
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