Traditional Culture Encyclopedia - Traditional stories - Intelligent tourism is what? How can scenic spots achieve intelligent tourism ah?

Intelligent tourism is what? How can scenic spots achieve intelligent tourism ah?

Wisdom tourism, that is, the use of a new generation of information network technology and equipment, fully accurate and timely perception and use of various types of tourism information, so as to realize the intelligent tourism services, tourism management, tourism marketing, tourism experience, and to promote the tourism industry to a comprehensive and integrated transformation and upgrading.

Currently, the construction of scenic wisdom is mostly the use of "two centers and six platforms" construction system to achieve wisdom tourism (scenic areas according to their actual needs to choose the applicable system).

"Two centers" that is, cultural and tourism data center, industry monitoring and emergency command center, "six platforms" refers to the mobile management platform, intelligent scenic area management platform, intelligent cultural and tourism service platform, intelligent cultural and tourism marketing platform, intelligent scenic area e-commerce service platform, wisdom culture and tourism industry promotion platform. Part of the scenic area will also increase the enhancement of the visitor experience of the wisdom of the application of equipment, such as VR, smart wearable devices.

The Cultural Tourism Big Data Center relies on a digital map of the entire region's cultural tourism to provide the scenic area with detailed data on the region's cultural tourism resources, industrial operation data, real-time scenic area monitoring video, multi-dimensional visitor profiles and other information, and docking with the "National Wisdom Tourism Public **** Service Platform" to get timely access to visitor evaluations of the scenic areas in Baoding, traffic conditions in and around the scenic area and real-time complaints and complaints. The information can be connected with the "National Wisdom Tourism Public **** Service Platform" to get the evaluation of the tourists in Baoding scenic spots, the traffic condition in and around the scenic spots, and the real-time complaint information, etc., which can improve the intelligent supervision ability and digital decision-making ability of the scenic spots.

Industry monitoring and emergency command center can through the scenic area digital map can glance at the scenic area all the situation, set data, monitoring, control, maintenance, management functions in one, realize the whole scenic area of real-time control and management. The map centrally displays the community involved in the grid, environment, ecology, facilities, population, various departments and other types of business information, to achieve business synergy; and docking with the construction of the command center, the occurrence of emergency events, emergency command and scheduling system based on the relevant plans, knowledge base to form the final disposition of the emergency events, the organization of the relevant personnel, materials, based on the platform to provide emergency response force and emergency response Based on the distribution of emergency response forces and emergency response resources provided by the platform, the system will cooperate with relevant departments and coordinate the rapid deployment and implementation of various units to actively carry out emergency response and related disposal work.

The mobile management platform allows leaders to grasp the dynamics of tourism through a cell phone. And through the data analysis results, instantly make the next step of the work plan.

The intelligent scenic spot management platform integrates scenic spot data monitoring and management, which can analyze the passenger flow data, tourists' portrait, and public opinion monitoring of the whole network in real time.

The intelligent cultural and tourism service platform provides visitors with electronic self-service guided tours and one-stop service assistance, and realizes one-key complaint/complaint handling and feedback to meet the demand of visitors for "one cell phone touring scenic spots".

The intelligent cultural and tourism marketing platform builds an all-media marketing matrix through the construction of the official website, WeChat public number, one-machine tour (APP/small program), jittery voice, microblogging and other media accounts to provide tourists with all the tourism information they may need before, during and after the tour. Meet the needs of tourists, tourism destination image display, provide a full range of scenic spots, tourism information, government announcements, play the scenic area, strategy travel notes, activities and events, featured scenic spots and other accurate information services.

The intelligent scenic spot e-commerce platform realizes the inquiry and purchase of tickets, packages, hotels, specialties, ropeway tickets, transportation, commodities, routes, and other products through the overall architecture of SaaS, which is available to tourists through multiple channels.

The intelligent cultural and tourism industry promotion platform passes to analyze the development of the local or surrounding cultural and tourism industry, and builds an investment and financing platform to further promote the development of cultural and tourism industry.