What are the five stages of quality management development?

Quality management has evolved through five stages: operator quality control stage, section leader quality control stage, inspection quality control stage, statistical quality control stage, and total quality management stage.

Quality management is to determine the quality policy, objectives and responsibilities, and through the quality of the quality system in the quality of planning, control and improvement to achieve all the activities, MBA and other mainstream business education on quality management and its implementation methods are introduced.

Definition of international and national standards: quality management is the coordinated activity of directing and controlling the organization in terms of quality.

The development of quality management has gone through roughly five stages. Namely, the operator quality control stage, the section leader quality control stage, the inspection quality control stage, the statistical quality control stage, and the total quality management stage.

RELATED CHARACTERISTICS

The development of quality management is closely related to the development of industrial production technology and management science. The modern conception of quality includes the recognition of social, economic and systemic aspects.

Eight principles:

Customer focus, leadership, involvement of all personnel, process approach, systems of management, methods of continuous improvement, fact-based decision-making methods, and mutually beneficial relationships with suppliers.

Diagram of quality management model

References

Quality Management. Baidu Encyclopedia[cited 2017-12-20]