meeting etiquette

In daily work, employees often meet people from all walks of life. Warm and friendly, pay attention to basic meeting etiquette.

(1) Introduction

L, introduce yourself

Time should be short, and the attitude should be natural, friendly, cordial and easy-going. Look each other in the eye, make sure, and take your time. The intonation should be natural, the speech speed should be normal and the pronunciation should be clear. Don't be petty, don't bluff, don't be artificial. Don't be too modest and don't exaggerate.

2. Introduction by others

We should abide by the rule that "distinguished people know the situation first". When introducing positions and high-ranking people and low-ranking people, first introduce positions and low-ranking people, and then introduce positions and high-ranking people. When introducing the understanding between the old and the young, we should introduce the young first, and then the old. When introducing a woman to a man, you should introduce the man first, and then introduce the woman. When introducing married people and unmarried people, unmarried people should be introduced first, and then married people should be introduced. When introducing colleagues, friends and family members, we should introduce family members first, and then introduce colleagues and friends. When introducing guests to the host, you should introduce the host first, and then introduce the guests. When introducing the first person and the last person, the last person should be introduced first, and then the first person. When introducing others, don't say that you are meaningless and perfunctory. When an introducer asks if he intends to know someone, he should generally not refuse or prevaricate, but accept it gladly. If you really don't want to, explain the reasons. When the introducer comes forward to introduce the introduced person, both sides should stand up, look at the introducer and the other side with smiles, and say hello solemnly and intently. You can introduce yourself further if necessary. Don't be arrogant or absent-minded

3. Group introduction

When the status and identity of the introduced party are similar or difficult to determine, the party or individual with a small number should be introduced first, and then the party or majority with a large number should be introduced. Even if the number of the respected party is small, or even only one person, it should be introduced last, and the other person should be introduced first. Sometimes, more than two parties are introduced. At this time, it is necessary to rank the parties introduced. Specific methods of arrangement: First, the identity of the person in charge shall prevail; Second, based on its unit area; Three, the English alphabetical order of the name of the unit shall prevail; Fourth, the order of arrival time shall prevail; 5. The seating position shall prevail; 6. The distance from the introducer shall prevail. Introduction in many aspects should be from respect to inferiority.

(2) Handshake etiquette

1, order

The principle of "honour person decides". A respected man must first extend his hand. The person with the lowest status can only respond afterwards, so don't reach out first. Specifically, people with high position shake hands with people with low position, and people with high position should reach out first. When old people shake hands with young people, old people should reach out first. When a woman shakes hands with a man, she should reach out first. When a married person shakes hands with an unmarried person, the married person should reach out first. Shake hands with those who come first and then reach out first.

When receiving guests, it is special: when the guests arrive, the host must first reach out and shake hands with them. When the guest leaves, the guest must first reach out and shake hands with the host.

The above order of shaking hands can be used for self-discipline and not demanding others.

2, the way

Walk to a distance of about 1 m from the handshake object, stand at attention with your legs, lean forward slightly, extend your right hand, put your fingers together, and hold each other with your thumbs open. Shake hands moderately and shake up and down slightly for three or four times.

When shaking hands with someone, smile, look them in the eye and greet them warmly. Don't be perfunctory, careless, arrogant and indifferent. If you don't shake someone's outstretched hand, or look around while shaking hands, or even busy greeting others, it shouldn't be.

Common hand position. Holding hands with one hand and palm perpendicular to the ground is called "equal handshake", which means neither supercilious nor supercilious. Palm up, indicating humility and caution, is called "friendly handshake". Two people hold hands and then hold the back of each other's right hand with their left hand, which is suitable for relatives and friends. When the hands are clenched, the left hand can not only hold the back of the opponent's right hand, but also hold the opponent's right wrist and right arm, and hold or hug the opponent's right shoulder. These practices should not be abused unless they are close friends.

When you shake hands with someone, don't make them feel lacking in enthusiasm and vitality with no effort. Don't push too hard, or you will be suspected of petitioning for provocation. When shaking hands, don't touch your hands lightly, as if you are going through the motions, as if you are wary of each other, and don't shake hands with the opposite sex or the hands you meet for the first time.

Step 3: taboo

Don't shake hands in a hurry, obey the order and walk in turn. Don't wear gloves and sunglasses when shaking hands, don't put the other hand in your pocket when shaking hands, don't hold something in the other hand and refuse to put it down when shaking hands, don't be expressionless when shaking hands, don't abuse enthusiasm and be too polite when shaking hands, don't just hold each other's fingertips when shaking hands, and don't hold each other's hands when shaking hands.

(3) Common meeting ceremony

1, nodding ceremony

If you meet an acquaintance in a place that is not suitable for talking with people, such as a meeting place, if you meet someone you have met many times in the same occasion, but you can't say hello to many people, just nod your head. The way is to bow your head gently and smile at the same time. It is not advisable to nod repeatedly or too much.

Step 2 put your hands up

The occasion of raising your hand is similar to the occasion of nodding your head, which is suitable for greeting people who are far away. The practice is to straighten the forearm forward, the palm of the right hand is opposite, the other four fingers are aligned, the thumb is separated, and gently swing left and right once or twice. Don't swing your hands up and down, and don't turn your back on each other when you swing your hands.

Step 3 take off the hat ceremony

When entering other people's residences, Lu Yu acquaintances, talking, shaking hands or holding other meeting ceremonies, when raising the national flag and playing the national anthem, they consciously take off their hats and put them in appropriate places.

Step 4 stand at attention ceremony

Stand up and stand at attention, hold your head up and hold your chest high, put your hands down naturally or stick them on your sides, smile solemnly, look directly at the saluted object, or move slowly with it. Such as raising the national flag, military parade and review. Stand at attention ceremony is applicable.

5. bow and scrape

Take off your hat and stand at attention, staring at the recipient. Gay men's hands should be attached to the trouser lines on both sides of your body, and lesbian hands should be placed on your abdomen. The greater the downward bend, the greater the degree of respect. The number of bows can be determined according to the specific situation.

(4) Address etiquette

L, work address

Comrades should be the main figures in the party. In addition, there are the following headings.

(1) title. Such as "section chief", "section chief Wang" and "section chief".

(2) title. Such as "Professor", "Professor Zhang" and "Professor". Sometimes, it can be simplified by convention. For example, "Engineer Zhao" can be abbreviated as "".

(3) academic titles. Such as "Dr.", "Dr. Yang" and "Dr. Yang Feng".

(4) industry title. If the teacher is called "teacher", the coach can be called "coach".

(5) name and title. One is to call them by their first names. Generally speaking, people don't call each other by their first names except in formal occasions. The second is to call him by his surname, not by his first name, but by adding "old", "big" and "small" before him. Third, call him by his first name, not by his last name.

(6) General appellation. If you use "comrade", for example, employees in business and service industries can be called "miss", "miss" and "sir", unmarried people are called "miss", and married people or those who are uncertain about their marriage are called "miss".

2. respect.

Address others with "you" as a sign of respect. For people with status and age, you can use "Mr." or start with a surname. For people in education, literature and art, people with achievements and status can be called "teachers", and surnames can be added to the front. For the elderly who are old, they can be called "Gong" or "Lao", such as "Gong Li" and "Sun Lao".

(5) Business card etiquette

1, hand in your business card, it should be serious. To get up and stand, step forward, with both hands or right hand, face the business card to the other party and give it to the other party. Don't hand out your business card with your left hand, don't turn the back of your business card upside down, don't hold it on your chest, and don't give it to others with your fingers. If the other party is a minority or a foreign guest, it is best to face the other side of the business card with the words approved by the other party on it. When exchanging business cards with many people, you should pay attention to the order, from near to far, or from high to low. Don't be "choosy". Of course, don't send business cards indiscriminately. When the two sides exchange business cards, it is usually the person with the lowest level who gives the business card to the venerable one first.

2. Accept other people's business cards. Immediately stop what you are doing, stand up and look at each other with a smile. When accepting business cards, you should hold them with both hands or with your right hand. After receiving the business card, read it carefully and thank you orally. Don't say anything. If you need to hand in your business card on the spot, you should hand it in after receiving your business card, not at the same time.

3. Ask for someone else's business card. Don't blackmail others' business cards unless necessary. If you want someone else's business card, don't tell me directly, but take the initiative to hand in my business card and ask the other person. For example, "How can I ask you in the future?" "How can I contact you in the future?" .

4. Refuse others to ask for business cards. Don't be direct, but express the idea gently.

(6) Meeting Seating Etiquette

Generally speaking, guests should be seated respectfully at the meeting.

1, relative type. The two sides sit face to face, which is usually divided into two situations: one is facing the main entrance, and the other is facing the main entrance. At this time, "face to face" is very important; The two sides sat on both sides of the room, face to face. At this time, we should pay attention to "taking power as the top priority" after entering the door.

2. Parallel. The two sides are "equal", which can be divided into two types: sitting on both sides of the door, and paying attention to "right first" (if there is more than one person on both sides, others on both sides can sit on the side of the host or guest in turn according to their status); Both sides sit together on the right or left side of the room. At this time, we should pay attention to "taking the distance as the top priority", that is, the seat far from the door is the top seat, and we should give it to the guests.

3. Center. Pay attention to "the center is the top", that is, take the middle position as the upper seat, invite guests to sit down, and take the positions on both sides as the lower seats, and the host will sit down.

4. Chairman's style. Suitable for meeting two or more guests at the same time on formal occasions. At this time, the host is usually sitting in front, while other parties are sitting with their backs to the door. Sometimes, the host can also sit at one end of the oval table and invite all parties to sit on both sides.

5. freestyle Choose your seat freely. Often used in multi-party meetings.

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