Traditional Culture Encyclopedia - Traditional virtues - Where can I find a professional call center service in Shanghai? Its characteristics are suitable for small call centers. I am engaged in e-commerce retail. . .
Where can I find a professional call center service in Shanghai? Its characteristics are suitable for small call centers. I am engaged in e-commerce retail. . .
Trustworthy. Have a professional team.
Definition:
Triple Play Call Center is an upgraded product of cloud computing and 3G services.
Relying on IP technology, the telephone, video and Internet are completely organically integrated, and all problems are truly solved in one line.
Features:
1. Greatly reduces infrastructure investment, with high cost performance, easy expansion, easy maintenance, wide applicability and room for upgrading.
2. Technology merger, business merger, management merger, terminal merger and network merger. Telephone, data and image signals can be transmitted and exchanged through unified coding.
3. Multimedia communication to realize three-dimensional service.
4. Because there are few hardware links, it is more stable than the traditional call center.
5. Provide diversified, multimedia and personalized services for enterprises.
6. According to the specific needs of enterprises, access to the Internet, Internet of Things, financial systems, resource management systems and other application modules. Enterprises can coordinate resources in a unified way to double the service quality and office efficiency.
7. Each terminal can send and receive messages, emails and faxes in a unified way, thus realizing paperless office.
8. Computers can make phone calls, and mobile phones can surf the Internet, which is convenient and flexible.
9. 3G video service can be realized, making communication more specific.
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