How to do a good job in administrative service

1, we must firmly establish the purpose of serving the people wholeheartedly, bearing in mind that the window is a platform for serving the people rather than making profits for ourselves. Face the people with a service-oriented image, truly respect the people ideologically, be close to the people emotionally, take care of the overall situation, regardless of personal gains and losses, correctly perform their duties, and show the image of "small window, big service". We should take the client as our responsibility, treat every office and consultation sincerely, and do a good job in window work.

2, to correct attitude, don't have any complaints about criticism, can't find reasons to shirk responsibility, be brave to admit mistakes, correct mistakes in time, strive for the understanding of the masses, get the understanding of the masses, at the same time, we should learn lessons and improve methods to avoid making the same mistakes in future work. Calm down and learn to resolve conflicts. It is necessary to establish a new service concept of "rationality, harmony and civilization", cultivate communication skills, learn to do mass work, move people with emotion, convince people with reason, convince people with reason, speak kindly and handle affairs fairly. I believe the masses will be convinced and gradually understand, thus resolving contradictions.

3. Have a sense of the overall situation, be practical in style, be skilled in business, be caring, have an optimistic attitude, have the ability to live in harmony with others, give full play to personal initiative and teamwork spirit, comprehensively improve the level of window service, and greatly enhance the satisfaction of the masses.