What is business process management? What are the characteristics?

Business process management is the method and steps to do a thing or complete a business, support cross-departmental business activities, and manage employees' modeling, design, execution and maintenance processes, aiming at helping enterprises optimize their daily business processes, thus improving the work efficiency of employees and the productivity of enterprises.

Business process management is not only a method, but also the embodiment of management thought. In the process of business process management, not only the steps and links are defined and optimized, but also the person in charge, timeliness and expected income of each link are defined.

Business processes have these characteristics: 1) managers and ordinary employees are willing to implement them; 2) All elements related to the process must be comprehensive; 3) Handling of emergencies; 4) The process should consider the diversity based on different business classifications.

For more information about business process management, please consult Lanling, which has provided professional services to more than 30,000 large and medium-sized institutions in 65,438+000 industries. Lanling technicians account for more than 70%, with complete R&D system and leading innovation industry. Lanling has multi-business and multi-department service capabilities; Customers who have served for more than 5 years account for more than 50% of the 200+ cities in China, and the team has more than 300 people; Full service network, 7*24 hours a day.