What is the prospect of loan sales industry?

Telephone marketing of loan intermediary

Telephone marketing of loan intermediaries;

1, if the loan officer wants to sign the bill as soon as possible, he can call and say, "I will text you the application materials. Please prepare the materials as soon as possible. If you have any questions during the preparation, you can contact me at any time. If the information is complete, we can lend money on the same day at the earliest. Do you think you are ready to come today or tomorrow? The last question asked here is best to let the customer choose an alternative answer to limit the time, and it is also convenient to follow up on his answer later.

2. If the customer is not in a hurry, the credit can say "Never mind, then I will send you the information that our company needs to prepare, and you can write down my phone number. If you have needs or friends around you have needs, you can contact me at any time. " It is best to inform customers of the company's website or introduction, so that customers can trust them more.

3. When doing telemarketing, remember that it is better to die with customers than to lose them. There are so many loan companies now that everyone is playing telemarketing. If you neglect to keep up with the customer for a while, the customer will finally take the prepared materials to find someone else to apply.

Loan type

1, mortgage loan

This kind of loan is a common way, and the collateral generally recognized by banks includes: houses, shops, office buildings, land and so on. Mortgage loan refers to the loan that the borrower obtains from the bank with a certain amount of collateral as the guarantee. When the loan expires, the borrower must return it in full, otherwise the bank has the right to dispose of the collateral as compensation.

2. Mortgage loan

There are two ways of mortgage: primary mortgage and secondary mortgage. The former is a loan when buying a developer's new house. At this time, the developer has not yet obtained the real estate license and land certificate of the house. Generally 1-2 years later, the developer can only get the real estate license and land certificate after paying off the development loan. The latter is a loan when the buyer and seller buy a house. At this time, the seller has real estate license and land certificate. What should be emphasized here is that the difference between mortgage loan and mortgage loan is that mortgage is to take the house after the loan; Mortgage means that you must have an existing house to mortgage in order to get a loan.

3. Credit loan

It is a loan issued by the borrower's credit, generally without mortgage or guarantee. The characteristics of applying for credit loans are: high risk, generally high income and strict credit requirements.

The best vocabulary for telemarketing loans

The best vocabulary for telemarketing loans

The best words for telemarketing loans, for different sales "lists", the effect of using different words by salespeople will be very different. The sales pitch of telephone loan is almost the same as other sales pitches. This is targeted and effective marketing. The following are the best words for telemarketing loans.

Best words for telemarketing loans 1

Loan telemarketing

First, the loan sales opening remarks

The word 1- is simple and clear.

Guest: Hello, where is it?

Credit Manager: Hello, excuse me, we are loan officers of xx Loan Company. Is there any demand recently?

Guest: No need.

Credit Manager: Never mind. You can spend two minutes learning about our loan products, and you can use them in the future if you need them, right?

Speech art 2- friend recommendation method

Loan officer: Hello, is this Mr. Wang?

Guest: Yes, who is it?

Loan officer: Hello, Mr. Wang, this is Xiao Li from xx Loan Company. Your friend Zhao Zong told me that you may need funds recently. He just borrowed money from us recently, so he asked me to contact you. I don't know when you need funds here!

Client: Mr. Wang? Who is manager Wang? I don't know!

Loan officer: Huh? He hasn't told you yet? I guess he's too busy to talk to you recently! He's not in a hurry, I'm in a hurry first! I'm really sorry!

Guest: Never mind!

Loan officer: Now that the phone call has been made, let me briefly introduce our products! It won't take you long. Is it convenient for you?

Speech 3- Humorous Methods

Loan officer: Hello, is this Mr. Wang?

Customer: Who are you? What can I do for you? )

Loan officer: Mr. Wang, I am sending you money!

Guest: Oh? What money should I send?

Loan officer: Well, my name is Xiao Li, and I am a loan officer of xx Loan Company. We specialize in unsecured credit loans. We can borrow up to 500,000 yuan, and we can lend money in about three days. If you need funds recently, you can come to us!

Customer: Didn't you say to send money?

Loan officer: There is interest on the loan, but I can treat you to dinner for free!

Speech 4- Pretending to be familiar with the law

Loan officer: Good morning, Mr. Wang!

Customer: Who are you? Can I help you?

Loan officer: I'm Xiao Li from xx Company. I contacted you about the loan some time ago. Do you remember?

Customer: Why don't I remember?

Loan officer: Mr. Wang, you must be very busy recently! This is Xiao Li from xx Company. Our company specializes in unsecured credit loans, which can be lent within three days within 500 thousand! I should remember something this time!

Best vocabulary for telemarketing loans II

Knife penetration method

Credit Manager: Hello, I am a bank loan, unsecured, unsecured, and the fastest loan 1 day. Do you need it recently?

Customer: No need!

Credit Manager: Never mind. We can add a WeChat. If a friend asks you for money, you can recommend my WeChat to him. You won't be embarrassed to solve his problem, don't you think?

Guest: You can have this. Please add it.

Friendly reminder: Go straight to the list suitable for general quality, especially those who are uncertain or unfamiliar with the list type. This method is the most suitable. For example: calls from colleagues, list of joint numbers.

Invitation notification method

Credit Manager: Hello, is this Mr. Wang from XX Company?

Customer: Who are you? Can I help you?

Credit Manager: We are XX Small and Medium Enterprises Association. In order to help promote the development of enterprises in XX area, your company's conditions meet the conditions of our bank's credit loan support funds. The interest is XX to XX, and the maximum support amount is 20,000 to 500,000. I wonder how much money your company needs at present?

Customer: What information do you need?

Friendly reminder: this method is suitable for loans to enterprises or shareholders, and can be used by an association, a financial institution or an institution. For example, the credit card center allows you to apply for installment, and cooperation between certain institutions. Or XX company and XX enterprise cooperate to launch XX loan products.

Notification of new products and activities act

Credit Manager: Hello, is this Mr./Ms. XX?

Customer: Who are you?

Credit Manager: Hello, this is Manager Li who gave you a loan earlier. Now the company has introduced a new product with low interest. I think this product is more suitable for you. Do you need to handle it?

Customer: OK, what information do you need?

Friendly reminder: this method is most suitable for old customers or customers who have been rejected before, as well as the post-loan customer list of other channels, which will make customers feel your attention and then communication will be more convenient.

Pretend to be familiar

Credit manager: Good morning, Mr. Wang!

Customer: Who are you?

Credit Manager: This is Xiao Li from XX Company. I contacted you some time ago. Before that, you told me that you wanted to know about the loan. Do you remember?

Customer: I don't remember?

Credit manager: Mr. Wang, I guess you have been too busy recently! I'm from XX loan company. What is our company mainly engaged in? Unsecured credit loans, the application materials are also very simple, and you can lend money within 500,000 on the same day! Do you need funds now?

Friendly reminder: this kind of opening remarks requires you to know more about the customer's information, such as name, company, position, etc. This will improve the efficiency a lot, and customers will not feel so disgusted when dialing.

Friend recommendation method

Credit Manager: Hello, is this Mr. Wang?

Guest: Yes, who is it?

Credit Manager: Hello, Mr. Wang, this is Xiao Li from XX Loan Company. I was recommended by your friend Zhao Zong. He has just applied for a loan in our company. Let me ask you if you have any financial needs recently.

Guest: Zhao Zong? Zhao Zong who?

Credit Manager: Well, what does our company do? A loan? Interest? Do you think you have any needs?

Customer: So, what about your company's loan?

Credit manager: Our handling is also very simple? .

Best vocabulary for telemarketing loans 3

First, the opening formula

Hello! I'm manager Li of XXX company. Do you have any needs recently?

Yes, start asking about the demand.

No, I'm sorry to bother you. I wish you peace! Goodbye! Remember to send text messages or add customer wechat, which is convenient.

Contact you later!

Second, guide the in-depth formula

According to the different types of loans, ask customers whether to go to work or do business. If there are both, ask whether it is a legal person first.

Table,

What is the purpose of your loan? Be sure to ask what the loan is for and when it is needed. Want to borrow more

Less? How long will it take?

Third, the formula for office workers to sell electricity

Question: working hours, salary, average income, and whether there is comprehensive credit card debt.

Four, the merchant power marketing formula

Inquiry order: company information, whether the company is a legal person, and how long the company registration period will be publicized to the public.

Personal situation, average income, total credit card, other assets compared with other liabilities.

Five, the house and car sales formula

Is the house a mortgage or a full personal loan or how many square meters has it been provided for how long?

Is the car mortgaged? What's the price of naked cars? How many years have you used it?

Sixth, the opening remarks are simple and straightforward.

Guest: Hello, where is it?

Credit Manager: Hello, I am the credit specialist of xx Loan Company. Do you need it recently?

Guest: No need.

Credit Manager: Never mind. You can take two minutes to learn about our loan products, and you can send them later if necessary.

Yes, you're right!

Seven, opening remarks, friend recommendation skills

Loan officer: Hello, is this Mr. Wang?

Guest: Yes, who is it?

Loan officer: Hello, Mr. Wang, this is Xiao Li from xx Loan Company. Your friend Zhao Zong told me that you may need funds recently.

Yes, he just borrowed money from us recently, so let me contact you too. I don't know when you need it

Where is the money!

Client: Mr. Wang? Who is manager Wang? I don't know!

Loan officer: Huh? He hasn't told you yet? I guess he's too busy to talk to you recently! He's not in a hurry. I'm here.

First hurry! I'm really sorry!

Guest: Never mind!

Loan officer: Now that the phone call has been made, let me briefly introduce our products! It won't take you long.

Room, is it convenient for you?

Six skills and necessary skills to improve loan sales performance

I'll tell you everything.

Question 1: Why sell electricity?

Telemarketing is an effective, professional and low-cost marketing model.

Telemarketing is one of the best ways to develop first-hand customers;

The ability to find your own first-hand customers is the core ability of continuous sales;

The most important thing is to seize and stimulate the needs of customers.

Question 2: What are the advantages of electronic sales?

The most effective, urban credit, more than 28W single, 50% from electricity sales;

Agricultural loan has a lot of customer consultation and is a very effective source of customers;

The most professional, customers have questions and objections can be raised on the phone and answered immediately;

The cost is low, and it is free to call the company's landline to promote sales, so make good use of it;

The most controllable, stay at home to get customers.

Question 3: When is the best time to sell electricity?

Monday to Friday:

10:00am ~ 12:00am；

65438+ 04: 00 pm ~ 65438+07: 30 pm;

Evening 19: 30 ~ 2 1: 00

Saturday and Sunday:

Try not to fight; If you take a taxi, try to arrive at 14: 00 in the afternoon 17: 30.

Question 4: Where does the electricity bill come from?

Customer consultation registration form

Other channels: credit card, insurance, real estate agency, bank, mobile, telecom, Unicom; A list of shops along the street

List of small and medium-sized enterprises in industrial and commercial registration in this region

Question 5: Telemarketing

Reference voice 1

Note: If the customer has no loan demand, this scenario is a normal telephone consultation process.

Hello, sir. We handle unsecured credit loan service here. Are there any financial needs in the near future?

No (not yet)

S: Do you have any friends in need?

C: I don't know

Well, I'll send you a message. You can keep my number. If you or your friends need it in the future, you can contact me at any time. My last name is X.

Reference speech 2

Note: This scenario is an old customer or guarantor, etc.

Hello, Lan Xiaoyu, this is Xiao Liu from the company. How is your business recently?

B: As far as the company is concerned, business has been bad recently.

A: Then I'll check with our customers to see if they are engaged in this industry and ask for you.

Thank you!

A: If you have relatives and friends who need to borrow money, please recommend our company. The recommendation was successful, and we still have gifts for you.

Question 6: Precautions for selling electricity.

In the process of telemarketing, add a title, with a light tone and a soft voice, and try to keep the customer's number;

If you meet a customer with a bad attitude, remember not to argue with the customer;

Try not to sell electricity on weekends (especially in the morning). Receiving this kind of call on weekend morning will make customers feel disgusted, so it is very important to choose the right time for telemarketing;

When you meet interested customers, send text messages. In addition to stating the company and your name in the short message, the most important thing is to remind the customer to save the number.

Opening remarks of loan telemarketing

Prologue is a Chinese word, meaning to introduce a theme at the beginning of a performance or other opening, which is a metaphor for the beginning of an article, introduction or speech. The following is the opening remarks of loan telemarketing that I compiled. Let's have a look.

Opening remarks of loan telemarketing 1

Guest: Hello, where is it?

Sales Manager: Hello, we are xx credit loan platform. Do you need it?

Guest: No need.

Sales Manager: What do you do? When will the financial pressure be greater? Well, you can save my number, and then you or your relatives and friends can borrow money from you or ask them to find me if necessary!

Sorry to interrupt.

At this time, for interested customers with needs, you take the initiative to add him. Wechat bombards the circle of friends, and those who have strong intentions urgently need to follow up with SMS (SMS content reference: Hello, I am XXX of personal credit loan service platform, specializing in it, and it only takes about 3 working days, address: XXXXX, telephone number: XXXXX, and I look forward to your call).

Opening remarks of loan telemarketing II

Tell the customer what you do as directly as possible in the opening remarks, which can quickly screen out whether you are interested in the customer and improve efficiency. For customers who have no intention, don't hang up. You can tell the customer in a professional way and then send your contact information, or ask the customer to keep his number and tell him that he can contact you at any time if he needs it or if someone around him needs it. The following is the opening remarks:

Hello, we are doing mortgage loans here. Do you have any financial needs?

Of course, the vast majority of telephone customers say they don't need it, so at this time you can tell your customers like this:

It doesn't matter if there is no demand. There will inevitably be times in life when you need funds. I will send you my contact information by SMS later. Please pay attention. In the future, if you need anything or friends around you need it, you can contact me at any time. I will try my best to help you solve your financial problems. Finally, I wish you a happy life. Sorry, goodbye.

If the customer is interested, please see the next judgment and guidance.

Opening remarks of loan telemarketing 3

Hello! I am the loan specialist of XX Company. My last name is xxxx, and my work number is xxxx. Do you have loan financing needs? (Stop here for 3 seconds), (No need → Sorry to interrupt, have a nice life! Goodbye! )

So much for the introduction of loan sales.