On the second half of the insurance company work plan

20 - the first half of the year, the city's personal insurance business work in the provincial company under the correct guidance of the party committee in the branch, the general manager's office of the correct leadership and strong support, and conscientiously implement the branch of the spirit of all-insurance conference, around the The main line of "grasping the team, promoting development, optimizing the structure, increasing efficiency, strict control, risk prevention", and the overall requirements of "expanding manpower, improving production capacity, and strengthening management" of the personal insurance business, strengthened the basic management of the marketing construction, and closely focused on the "hand in hand to create wealth". The theme of "Creating Wealth Together", we vigorously developed the 20-year and above term business, further increased market development efforts, optimized the insurance structure, and achieved certain results in all business indicators compared to the same period of the previous year. As of June 30, the city **** to achieve total premium income of 100,000 yuan of personal insurance, of which: the first year of personal insurance premium income of 20,000 yuan, year-on-year growth of -; new single term premium income of 20,000 yuan, year-on-year growth of -; 20 - term and above new single term premium income of - - million yuan, year-on-year growth of -; share renewal premium income of 70,000 yuan; short-term premium income of - - million yuan of personal insurance. In general, the first half of the city's personal insurance business work compared with the same period last year are in a steady growth trend.

Looking back at the first half of the year, we mainly carried out the following aspects of work:

First, seriously do a good job of business planning, effectively promote business development.

Since 20 - years, in accordance with the guiding ideology of the provincial company's business development, highlighting the theme of wealth creation of sales staff in the successive business competitions, around this theme quarterly planning - a city-wide large-scale business planning: the first quarter, in order to realize the 20 - the first quarter of the year, especially the first month of the business of the opening of the red, we are in the - December 11-13 in the Yan'an Yolngang Hotel To -- year hand in hand to create wealth to help group summary of the recognition of the General Assembly as an opportunity to invite Mr. Tian Fang for the city -- more than one sales elites and marketing executives for the opening of the business start-up training work, unify the whole staff to open up the red business ideas. With the help of training courses, we in - December 14, in Yan'an kiln hotel grand organization held in - the first quarter of the year "Red Bull ploughing spring full of Shenzhou" business competition to start the General Assembly, at the meeting introduced a personal business competition program. Clearly defined the task objectives of each unit and the implementation of the first quarter of the various stages of the implementation of the steps and implementation of the objectives, put forward the segment operation, segment assessment approach to promote the development of the stage business. Through the operation and accumulation of more than half a month in the early stage, - the city on January 1, the day of the first sale of the day to achieve individual insurance - the annual premium income - million yuan, a move in the forefront of the province. Realized the opening of the business on the first sale day. As of March 31, through the city's sales staff at all levels of *** with the efforts of the city **** to achieve personal insurance premium income - million yuan, the successful completion of the provincial company issued the opening of the red personal insurance business work objectives.

In the second quarter, according to the provincial company's "more than half of the time, the task of six or five" goal and the city to accelerate the development of personal insurance 1 - years and more than the development of the idea of the term business, we have developed a second-quarter "Red Bull Precision Plowing wealth creation and efficiency" individual We have formulated a program for the second quarter of the individual business competition "Red Bull Ploughing for Wealth and Efficiency". In order to ensure the realization of the objectives of the program, during the period, according to the spirit of the relevant training meeting of the provincial company, we also formulated and issued the "China Branch's "Charming National Life Hand in Hand with Wealth Creation" Activity Planning Program", and created an environment for the development of the insurance industry through the extensive development of sales skills training activities among the sales staff in the city, and the "100 days, 100 people and 10,000 yuan" activity.

Through our efforts, we were on June 15, with 20 - year premium - million yuan of income, the successful completion of the provincial company issued six months - year over six-five target task, won the honor in the province.

Second, the organization held a business start-up meeting, effectively forming the ideological synergy, to ensure that the stage goal reached.

Since the first half of the year, around the introduction of each business planning program, we have planned and organized the business start-up meeting, to further unify thinking, cohesion, to ensure that the various stages of the target task to achieve. During the period has planned and organized a quarter of "Red Bull ploughing spring full of Shenzhou" open red business start-up meeting, to take the approach of confrontation between the units to create the atmosphere of the competition; in February After the Spring Festival, in Yan'an Intercontinental Hotel, with the help of the provincial company's general manager, Wang Xinsheng, to the marketing director and the majority of the marketers of a letter to the favorable opportunity to further strengthen the director After the Spring Festival for the purpose of self-management awareness, the timely organization of the individual insurance business after the Spring Festival; March in the city's part-time group training at the end of the selection training course to start the city's one-month part-time group training, "hand in hand to create wealth," helping activities, through the helping activities in practice to test the basic skills of the part-time group training. In the second quarter, on April 1, we launched the "Red Bull Ploughing for Wealth Creation and Efficiency" in the city's system for the second quarter of the personal insurance business, to further consolidate the foundation and revitalize low-performing manpower by strengthening the rate of performance and the rate of wealth creation to meet the standard. And with the help of the elite summit allocation quota to stimulate the enthusiasm of the sales staff, enhance their elite sense of honor, unified thinking, cohesion.

On the second half of the insurance company's work plan Part 2

First, seriously do a good job of business planning, effectively promote business development.

-- years, in accordance with the guiding ideology of the provincial company's business development, in the successive business competitions highlighting the theme of wealth creation of sales staff, around this theme quarterly planning -- a city-wide large-scale business planning work: the first quarter, in order to realize the first quarter of 20 -- years, especially the first month of the business of the opening of the red, we were in the -- years December 11-13 in the Yan'an Kiln Hotel in order to -- the year hand in hand to create wealth to help the group. -The year hand in hand with the wealth creation help group summary commendation meeting was held as an opportunity to invite Tian Fang teacher for the city - more than one sales elite and marketing supervisor for the opening of the business start-up training work, unify the whole staff to open the door to the business ideas. With the help of training courses, we in - December 14, in Yan'an kiln hotel grand organization held in - the first quarter of the year, "Red Bull Precision Farming Spring full of Shenzhou" business competition to start the General Assembly, the meeting introduced a personal business competition program. Clearly defined the task objectives of each unit and the implementation of the first quarter of the various stages of the implementation of the steps and implementation of the objectives, put forward the segment operation, segment assessment approach to promote the development of the stage business. Through the operation and accumulation of more than half a month in the early stage, - the city on January 1, the day of the first sale of the day to achieve individual insurance - the annual premium income - million yuan, a move in the forefront of the province. Realized the opening of the business on the first sale day. As of March 31, through the city's sales staff at all levels of *** with the efforts of the city *** to achieve personal insurance premium income - million yuan, the successful completion of the provincial company issued the opening of the red personal insurance business work objectives.

In the second quarter, according to the provincial company's "more than half of the time, the task of six or five" goal and the city to speed up the development of personal insurance 1 - years and more than the development of the idea of the term business, we have developed a second quarter of the "red bull plowing to create wealth and increase efficiency," the personal We have formulated the individual business competition program for the second quarter, "Red Bull Ploughing for Wealth and Efficiency". In order to ensure the realization of the objectives of the program, during the period, according to the spirit of the relevant training meeting of the provincial company, we also formulated and issued the "China - Branch "Charming National Life Hand in Hand to Create Wealth" Activity Planning Program", and created an environment for the development of individual business competition in the second quarter of the year through the extensive development of the sales skills training activities among the sales staff of the city, as well as the activity of "100 days, 100 people, 10,000 people".

Through our efforts, we on June 15, with 20 - year premiums - million yuan of income, the successful completion of the provincial company issued by the half-year - year over the six-five target task, in the province won the honor.

Second, the organization held a business start-up meeting, effectively forming the ideological synergy, to ensure that the stage goal reached.

Since the first half of the year, around the introduction of each business planning program, we have planned and organized business start-up meeting, to further unify thinking, cohesion, to ensure that the various stages of the target task. During the period has planned and organized a quarter of "Red Bull Precision Ploughing Spring full of God's country" open red business start-up meeting, to take the approach of confrontation between the units to create the atmosphere of the competition; after the Spring Festival in February, in Yan'an Intercontinental Hotel, with the help of the provincial company's general manager Wang Xinsheng marketing director and the majority of marketers of a letter of a favorable opportunity to further strengthen the director Autonomous management awareness for the purpose of timely organization and convening after the Spring Festival of the personal insurance business; March in the city's part-time group training at the end of the selection training course to start the city's one-month part-time group training "hand in hand to create wealth," helping activities, through the helping activities in practice to test the basic skills of part-time group training. In the second quarter, on April 1, we launched the "Red Bull Ploughing for Wealth Creation and Efficiency" in the city's system for the second quarter of the personal insurance business, to further consolidate the foundation and revitalize low-performing manpower by strengthening the rate of performance and the rate of wealth creation to meet the standard. And with the help of the elite summit allocation quota to stimulate the enthusiasm of the sales staff, enhance their elite sense of honor, unify thinking, cohesion.

Third, strengthen the training of sales staff, enhance the skills of sales staff show business

February after the Spring Festival, in order to make the sales staff as soon as possible to return to normal business work, enhance the team in charge of the self-elite consciousness, we held in Yan'an Intercontinental Hotel in the city's system - more than the director and some of the elite personnel to participate in the marketing director training courses, the training course invited the province's sales elite, excellent director Zhen Guoli. Sales elite, excellent supervisor Zhen Guoli from the perspective of combat and the city supervisor to communicate and exchange. At the same time, the provincial company education and training department also gave us strong support, selected lecturers as part of the course, so that the supervisors once again clear their job responsibilities and role positioning. In the training course, we gave all the supervisors a pass on the basic law, so that they could clarify their own interests again and inspire their willingness and autonomy to work from the perspective of the basic law. At the meeting with the supervisor's sense of autonomy, the standardized team creation program of the branch was announced, and the supervisors - the end of the grade structure was informed, analyzing the reasons why the grade could not be maintained, etc. Through this training, the prelude to the construction of the city's standardized marketing team and the enhancement of the autonomy of the team supervisors was opened.

Around the standardization of team building, we organize a new pre-service training course every month with the Ministry of Education and Training, the training course to take a semi-military management mode, and strive to exercise from the outset of all participants in the spirit of hard work, honing the will. Through training so that all personnel to understand and master the most basic product sales process and professional ethics, for the future long-term engaged in this work to lay the foundation for the end of June, we have held a cumulative total of four new semi-military pre-service training courses, the number of participants reached --- people. After each training course for newcomers, we have introduced a one-month business promotion program for newcomers to return to the team, and arranged for specialists to track, through the implementation of these efforts, so that this part of the newcomers in the first quarter and the second quarter of the business sprint played a positive role.

Fourth, grasp the increase, effectively enhance the size of the sales force.

Since January, in all business activities, we will increase the work as a regular matter to grasp, highlighting the long-term nature of the increase. February, around the enhancement of all levels of supervisors in charge of the sense of autonomy of the business to the Basic Law as a hand in the marketing team to create a "standardized marketing group, marketing sub-office, marketing office" activities, in order to make this activity with the system, and to make this activity with the system, and to make this activity with the system, and to make this activity with the system, and to make this activity with the system. In order to define this activity in the form of a system, the Ministry formulated and issued the "China - Branch "Join Hands to Create the World" Standardized Marketing Team Creation Program", and held in mid-February, all the supervisors of the training course was dedicated to training and publicity, and strive to make every marketing supervisor understand the background, purpose and significance of the branch to launch this program. The purpose and significance of this program, especially the incentives for supervisors at all levels to meet the standard, so that everyone involved in the creation of standardized marketing team. In accordance with the requirements of the creation of the program, we end of each quarter of the existing organizational structure of managers at all levels of the situation for a major assessment, in order to determine the eligibility of the team to meet the standard incentives, and then in the next quarter of each month in order to manpower whether or not to meet the standard to determine the number of times of issuance. At the end of the first quarter the city has - a supervisor to obtain the qualification of the standard incentive. Starting from May 15 of the second quarter, we responded positively to the arrangement of the provincial company's "one hundred days, one hundred thousand people, ten thousand yuan" staff-raising activity program, and formulated and issued the "China - Branch "one hundred days, one hundred thousand people, ten thousand yuan" staff-raising activity program", which was issued separately every three days by unit. Every three days, the branch issued a separate document on the tracking of membership increase activities, summarized and analyzed the work of the previous stage, and arranged for the deployment of the next stage of work. As of June 30, the activities carried out in 46 days, the city's new amis system manpower - people, including - people 20 - year performance reached 300 - yuan standard or more. Throughout the first half of the increase in the work, we *** held four newcomer training courses, the cumulative training of newcomers reached -- people, enriching the sales force, while the city's personal insurance sales force size through the continuous assessment of the elimination and adhere to the continuous increase in the size of the city's personal insurance sales force reached -- people, the sales force compared to the beginning of the year, a steady rise, basically reached the provincial company under the city's personal insurance manpower development plan, thus for the second half of the personal insurance business The company has been able to develop a new business model for the city, and has been able to develop a new business model for the city.

On the second half of the insurance company's work plan Part 3

Since July this year, in the middle branch of the company's party committee, and the general manager as the center of the leadership of the correct leadership of the leadership team, in the middle of the branch of the personal insurance department of the unremitting support, the English branch of the entire partners in accordance with the requirements of the year's work, to the word of courage, dare to be first, dare to take a new way, dare to break the problem, the spirit of hard work to implement the opening of the red, the spirit of the first, and the spirit of the second half of the year. The spirit of efforts to implement the opening of the red, five or six linkage, the construction of township outlets and other meeting requirements, around the city company's annual plan around the target, the business development as the main theme of the year's work, a clear business ideas, to grasp the focus of the operation, to carry out active and effective work, and their own than the past has made a number of achievements. Now 220 - the second half of the year's work and the second half of the work plan to report as follows:

First, the main work methods and experience

Review 20 - the first half of the journey, around the different stages of the focus of the work of the various stages of the actual situation, the Yingshan branch actively adjust the idea, grasp the rhythm of development, go all out to carry out the work, the main take the following specific Work measures:

1, grasp the business to grab the market to overcome the difficulties and realize business development.

Business development is the basis for the survival of the company. Yingshan Branch has been to improve the business platform as the focus of the work, the full implementation of the "scale efficiency" of the guiding ideology, and actively promote business restructuring. According to the unified deployment of the municipal company, the manager's office of Yingshan Branch led all the partners to change their concepts and raise a strong sense of market competition and crisis. Strictly grasp the basic management, broaden the business channels, to open the door, two or three linkage, five or six linkage as an opportunity to firmly establish the "market-oriented, customer-centric" business philosophy, optimize the business structure, improve the quality of the business, through the establishment of a special support group, the implementation of internal staff to contact the department, the way outlets, the sub-supervision to promote the effective development of business. The company has optimized its business structure and improved its business quality. In the opening of the red, five or six linkage battle we adhere to the leadership, elite lead the way, with the boat ****ji, harmonious and progressive approach, take the party members, cadres lead the way, shouting broken noise as well as dry out the appearance, from the manager's office members to the department, the network manager, to the internal staff everyone in the lead, take the lead and take the lead to a very good leading role; take the road of elite demonstration, through the cultivation of elites to achieve the typical lead to lead the way to the surface, to lead the way, the effect of comprehensive development. The effect of comprehensive development is achieved by cultivating elites. Through the external image, internal strong management, strengthen the collective sense of honor and a sense of personal achievement, so that the Yingshan company gathered popularity and added vitality.

2, build the team, grasp the training, tamping the foundation of development

In accordance with the county company developed in the mid-year team development ideas, with the construction of the two networks as the focus, highlighting the training, strengthened enrollment, steady, healthy development, management step by step, the results of a step by a step; adhere to the "early planning, early communication and deployment of early". ", a personal insurance to strengthen the foundation of the main rural outlets to strengthen the old and expand the new mainly to expand a new township network construction is currently underway; in terms of training, we actively participate in the provincial and municipal companies to organize various types of training at the same time, the county company is often organized from time to time, the supervisor of the training of newcomers, we also brought a projector to the townships and villages to the farmers to carry out the increase in membership and business training. and business training. Through a series of real activities, we have effectively improved the coverage of PICC life insurance in Yingshan, injected vitality into the business development, and strengthened the backbone.

3. Adhere to compliance and improve service quality. While grasping the business development, always take the law compliance operation as the main line of the company's development and survival, strictly control the entrance gate, explicitly prohibit sales misinformation, and resolutely put an end to the generation of signatures and other violations of the law and the occurrence of things. Actively organize newcomers to participate in the generation of qualification examination training, to obtain the qualification. For a small number of serious violations of the black sheep, we have taken to persuade them to leave the Division to deal with. We adhere to the practice of superior service subordinates, logistics service front office, all staff service customers, Yang Rongbao positive spirit, casting gold brand.

Second, the shortcomings of the work.

In the first half of the year, although we have done a lot of hard work, we have made some achievements, but there are still problems that can not be ignored and to be overcome and improved in the future work.

First, business development is lagging behind. Although there is some year-on-year growth, however, that is mainly the previous year's base is too low, and this year's period of payment is basically the same as last year, the scale of premiums is still not large, "open door", two or three linkage, five or six linkage is not in accordance with the requirements of the company, the steps, the method of completing the company's pace in a timely manner, missed the opportunity to affect the progress. From the annual program requirements are still far away.

Secondly, the team infrastructure is weak, manpower scale is insufficient, the overall quality is not high. The basic work is not solid, the team construction is weak, the phenomenon of no soldiers in charge is very prominent, the personal insurance team billing manpower and activity is low, manpower is seriously insufficient. Slow construction of township outlets, people insurance village coverage is seriously inadequate, the entire personal insurance people are difficult to enter, into the phenomenon of difficult to stay is still restricting our development, increase difficult difficult to increase the problem is always plagued by the county company a major problem. Education and training to follow up insufficient, learning atmosphere is not strong, meeting to participate, training no time, business is not familiar with the overall quality to be improved.

Third, 20--year work points

20--year, we will closely around the beginning of the year put forward the goal of the struggle to do a good job in the day-to-day business at the same time seize the opportunity to continue to innovate, and overcome the difficulties and strive to fully complete the work of the 20--year personal insurance objectives and tasks.

1, in accordance with the unified deployment of the Central Branch Company, unswervingly implement the policies and decisions of the parent company.

2, the use of March's favorable opportunity to increase enrollment, spit out the old and new, and enhance the team fighting force.

3, increase the backward personnel to guide and help. Carry out more than learning, more than contribution, more than the service of the labor competition, improve their sense of honor and show business enthusiasm.

4, in-depth study and explore the gains and losses in the process of business development, in the central branch of the unified arrangements under the premise of the actual, according to local conditions, appropriate adjustments to the product structure, to promote the total amount of business.

5, good renewal service work, build a good team, good service, enhance the company's service capacity and corporate image.

6, continue to make great efforts to improve the construction of township outlets, and gradually try other successful experience and practice.

20 - the work of the year is very heavy, business development task is very difficult, the pressure and challenge to wake up we must have a strong sense of urgency, sense of responsibility, in accordance with the requirements of the city company's half-yearly work conference, firm confidence, drumming up energy, to overcome the difficulties, adversity fly, to seize the completion of the annual task objectives.

On the insurance company's second half of the work plan Part 4

In the company's leadership and the care and support of all colleagues in the development of the business has achieved better results, better completion of the company's tasks and indicators, based on the review of the first half of the work experience and the combination of the actual work, the development of the following work plan:

The first half of the work experience and the combination of the actual work, to develop the following work plan:< /p>

First, the strict implementation of the company's terms and conditions, strengthen business management work, build quality, standardized underwriting service system. Underwriting is the source of the company's operations, is the risk management and control, to achieve the benefits of the important basis for the survival of the company's basic security. Therefore, in 20--year, the company will pay close attention to business management work, improve risk management and control ability.

Second, standardize and implement the company's terms of service, improve the quality of service work, and build a first-class service platform. What we operate is not a tangible product, but a service to avoid risk or risk investment. In the market gradually transparent, competitive today, service has become our company's core competitiveness, into our company's values. Customer service is a concrete embodiment of this philosophy. In 20 - years will be strictly standardized customer service work, the establishment of a first-class customer service system, the real quality of service to each of the company's customers.

Third, accelerate business development, consolidate the market share of Zhengzhou, expanding the market share of Henan. According to the 20 - year branch premium income of 10,000 yuan as the basis, the company plans to 20 - year to achieve the annual premium income of 10,000 yuan, of which: the plan will be implemented from the following aspects to complete. 1, careful organization and planning, resolute completion of the plan indicators, for the annual target to lay a solid foundation. 2, vigorously develop the channel business, in-depth expansion of the Zhengzhou market, to fight a good battle of the Henan municipal business, and orderly advancement to expand and consolidate the Henan market share. and consolidate the market share in Henan. Motor vehicle insurance is the top priority of our business, therefore, vigorously develop the motor vehicle insurance business, give full play to the company's advantages in auto insurance, and fight the battle of the auto insurance business, or the focus of our work, in 20--year in the auto insurance business to consolidate the old channels and customers, expanding new channels, and strive for new customers, focus on the development of the channel business, the fleet of business, and the new car business underwriting, to realize the auto insurance business to a new level of growth, to achieve a new level of growth. 4, seriously do a good job in the non-auto insurance business, choose to visit some large and medium-sized enterprises and institutions, the benefits of good, low-risk units to focus on public relations, and establish a good relationship with the unit, and strive for property, personnel, vehicle package underwriting, but also to do a good job in the non-auto insurance benefits of the market development of insurance, and strive to make the development of non-auto insurance business to form a new pattern. 5, other aspects of the insurance business to consolidate the old channels and customers, expand new channels and strive for new customers, focusing on the development of channel business and fleet business and new car business underwriting, in order to realize the car insurance business on a new level. 5, other aspects: in-depth grasp of other insurance business; strengthen cooperation with various insurance units; actively participate in the fierce competition of various insurance.

Fourth, grasp the team building, good staff and insurance salesman work, continue to improve the deployment of human resources for the development of the company's business to provide manpower security. 20 - year in the treatment of employees, wages and benefits in 20 - year on the basis of the appropriate increase, at the same time, plans to physical examination of the body of each employee, each employee's birthday the company to provide a gift, held a number of collective activities, etc., with a good talent, retaining talent, with a good job. Good talent, retained talent, for the 20--year business to provide a strong human security.

Fifth, improve the management mechanism, strengthen the implementation. This year will start from the system, the company's existing rules and regulations on the scope of the requirements for revision and supplementation, improve the previous rules and regulations are not perfect, so that it is more in line with the needs of the company's business management. Compiled into a booklet, sent to each employee in the hands of serious study. Really do to the system to manage people, to the system to do things, so as to improve the implementation of the strength. 20 - year is a brand new year, is expected through our staff *** with the efforts of the company to enter a new stage of development.

On the second half of the insurance company's work plan Part 5

First, to strengthen the work of the industry management, to build a high-quality, standardized underwriting service system

Underwriting is the source of the insurance company's operations, is an important basis for risk management, to achieve the benefits of the insurance company's survival of the basic security. Therefore, in the second half of the year, the company will pay close attention to the work of business management, improve risk management and control capabilities.

1, the underwriting business in a timely manner to review the use of risk management techniques and pricing system to control underwriting risks, determine the underwriting rate to ensure the quality of underwriting. The company's authority to underwrite the business beyond the initial review and sign the opinion submitted for approval, to ensure that such business is strictly underwritten.

2. Strengthen the management of the information technology department, improve the processing platform for various types of insurance business, establish a comprehensive underwriting database through the construction and use of electronic underwriting business processing system, and prepare relevant reports and underwriting analysis. At the same time, we do a good job of market research and regularly prepare medium- and long-term business plans.

3. Establishing a sound risk assessment system for major underlying business and special risk business to ensure reasonable control of risks, and implementing the relevant reinsurance or reinsurance management regulations according to the risk of the business to ensure reasonable diversification of underwriting risks.

4. Strengthen underwriting and underwriting norms, strictly implement the terms and conditions and rate system, and skillfully master the operation of the new core business system, and conduct comprehensive and systematic training for the underwriting and underwriting staff belonging to the --Company, in order to improve their comprehensive business skills and qualities, and provide a good safeguard for the development of the Company's business.

Second, improve the quality of customer service work, building a first-class customer service platform

With the increasing number of competitive entities in the insurance market, insurance companies have increased the competition for business in the market, and the insurance company operates not a tangible product, but a risk avoidance or risky investment in services, therefore, the construction of a high-quality service customer service platform is extremely important!

After the first half of the efforts, our company has a certain share of the market, but also has a larger customer base, with the deepening of business development, the importance of customer service work will be particularly prominent, therefore, - the company in the second half of the year will be strictly regulate customer service work, the first-class customer service management platform to use, put in place.

1, the establishment of a sound voice service system, increase the hotline's publicity efforts, in various forms of hotline to the community, so that many customers have a comprehensive understanding of the company's voice service system's powerful support functions, in order to improve their own competitiveness in the market, and maximize customer satisfaction.

2, strengthen customer service personnel training, improve customer service personnel comprehensive skills, strictly pursue the "warm, thoughtful, high-quality, efficient" service purpose, adhere to the "active, rapid, accurate and reasonable" principle, in strict accordance with the duties and responsibilities of the business operation practice flow of the provisions of the hotline. The business operation and practice flow of the provisions of a good reception, report, survey and determination of damage, interpretation of terms and conditions, claims and complaints and other work.

3, to - the company as the center, full-time and part-time parallel, the establishment of a coverage of the region's survey, loss adjusting network, the initial set up by the - full-time survey and loss adjusting personnel 3, with non-specialized staff with *** with the survey, in order to improve the overall quality of the business staff, and effectively improve the quality of the survey, loss adjusting and claim quality, so as to achieve the accuracy of the survey, the loss adjusting is reasonable, and the claims are fast.

4, in the second half of the year to complete - marketing services department, - marketing services department of the two service organizations under the extension of the work, so far, the region's service outlets construction is basically perfect, for the company's customers to provide efficient and convenient insurance after-sales service.

Third, accelerate business development, increase market share, bigger and stronger company insurance brand

According to the first half of the year -- the company's insurance premium income ---- million based on the percentage of each type of insurance: 85% of the motor vehicle insurance, non-automobile insurance 10%, 5% of the people's health insurance. - - year, the central branch of the proposed business development planning plan for the realization of the second half of the premium income ---- million yuan, the proportion of each type of insurance plan for motor vehicle insurance 75%, non-automobile insurance 15%, 10% of the people's health insurance, the realization of the plan will be from the following aspects of the implementation of the completion.

1, motor vehicle insurance is the top priority of our business, therefore, vigorously develop motor vehicle insurance business, give full play to the company's advantages of car insurance, fight the battle of the car insurance business, or the focus of our work, - year in the car insurance business to consolidate the old customers, to fight for new customers, focus on the development of the fleet business as well as the new car business underwriting, in order to achieve the business of the car insurance more on a new level. The company's business will be a new step forward.

2, seriously do a good job of non-automobile insurance business, choose to visit some large and medium-sized enterprises, the benefits of good, low-risk enterprises to focus on public relations, and establish a good relationship with the enterprise, and strive for property, personnel, vehicle package underwriting, but also to do a good job of non-automobile insurance benefit-type insurance market development, in the second half of the year, and strive to make the development of non-automobile insurance business in the formation of a new pattern.

3, actively do a good job with the bank agency business. In the second half of the Division I have been actively working with major banks have signed a part-time agency cooperation agreement, the second half of the year to focus on communication with major banks to strengthen business contacts, so that the bank to fully understand the brand and advantages of the insurance, and strive to increase the bank's support in the agency business on the Division I tilt policy, and strive to make new breakthroughs in the bank agency business, to achieve the strategic goal of the restructuring of the insurance, to maximize the benefits of the company laid a good foundation for the The company has laid a good foundation for maximizing benefits.

Although the competition in the market will be more intense, but with the correct leadership of the provincial company, - the company will develop ideas, forge ahead, to create new performance, in order to bigger and stronger company insurance business and struggle.

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★ insurance company work plan sample 3 selected

★ insurance company employees work Plan five

★ Insurance company personal plan arrangement 5