What are the three-guarantee regulations for the three-guarantee service?

Legal analysis: The so-called "three guarantees" refer to the guarantee of repair, replacement and return. Implementing "three guarantees" for goods or services is a way for operators to undertake quality assurance for goods (services). Its significance is twofold: first, to promote operators to ensure that goods or services meet the quality requirements stipulated by the state; Second, it helps consumers to realize their consumption needs to the greatest extent and protect their legitimate rights and interests from infringement. The basic content of "Three Guarantees" is that operators have the obligation to repair, replace and return goods free of charge if they have quality problems within a certain period of time. If the operator fails to fulfill this obligation, he will bear the corresponding civil liability.

Legal basis: Article 45 of the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests, business operators shall be responsible for repairing, replacing and returning goods stipulated by the state or agreed between business operators and consumers. If it cannot be used normally after two repairs within the warranty period, the operator shall be responsible for replacement or return.

For large commodities that are guaranteed to be repaired, replaced or returned, if consumers require the operators to repair, replace or return, the operators shall bear reasonable expenses such as transportation.

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The above answer is only for the current information combined with my understanding of the law, please refer carefully!

If you still have questions about this issue, I suggest you sort out relevant information and communicate with professionals in detail.