Technical services include scope

Technical services include technical support services, technical consulting services, technical training services and technical scheme design services.

1. Technical support service: Technical support service refers to the technical support service provided by enterprises to safeguard consumers' rights and interests in the process of product sales. The content of this service includes solving technical problems of consumers and providing technical assistance. Technical support is usually achieved by telephone, email and social media. , improve product satisfaction and safety, and improve consumers' loyalty and trust in the enterprise.

2. Technical consulting services: Technical consulting services refer to technical decision-making services provided by enterprises for other enterprises or consumers. This service mainly includes technical consultation of enterprises, products and data. By providing technical solutions and technical suggestions, enterprises can make customers objectively understand the development trend and industry standards and enhance the technological competitiveness of enterprises.

3. Technical training services: Technical training services refer to technical training and skills training provided by enterprises for other enterprises or consumers. The content of this service generally includes imparting professional knowledge, skills training, sorting out technical standards, technical research and so on. Enterprises help customers improve their technical analysis ability, problem-solving ability, technical level and competitiveness by providing high-quality technical training services.

4. Technical solution design service: Technical solution design service refers to customized and tailored technical solutions provided by enterprises for consumers or other enterprises. Through this service, consumers or enterprises can get the support of perfect technical solutions, better deal with practical problems and improve the technical level and market competitiveness of enterprises.

Convenience of technical services

1. Online technical support: Modern enterprises provide technical support to consumers or other enterprises through online technical support, and can quickly respond to consumers' or enterprises' inquiries and solve related technical problems through online chat and VoIP. Online technical support can reduce the service cost of enterprises and greatly improve the service efficiency, which has also been highly recognized by consumers.

2. Mobile technology services: With the popularity of smart phones and mobile Internet, enterprises can meet the needs of consumers through mobile technology services. Consumers can interact with enterprises for technical support, technical consultation, technical training and other services through mobile APP, official WeChat account and mobile website. The convenience of mobile technology services lies in that consumers can get the required technical services anytime and anywhere without going to the offline service points of enterprises, which greatly improves the satisfaction of consumers.

3. Conference call technology: With the development of conference call technology, enterprises can communicate with consumers or other enterprises on a global scale through conference call technology. This way can save travel costs, save time and money, and improve the work efficiency of enterprises. At the same time, it also provides a convenient way for direct communication and real-time communication between consumers and enterprises.