Annual Logistics Summary Report (Summary 7)

? Time goes fast, our feet are about to enter a new year, and it is time to write a year-end summary of the work of logistics. In the summarization process, it enables us to identify problems and correct them in a timely manner. Year-end summary of logistics work, need to focus on what aspects to write? Here is my "annual logistics work summary report (summary of 7)", welcome to share it with friends around you!

Annual logistics work summary report (summary of 7) (Part I)

?　　20xx year has passed, looking back on a year's work, deep feelings, time like a shuttle, unknowingly come to the company has been working for more than a year. In my opinion, this is a short and long year. Short is that I have not had time to master more work skills and professional knowledge, time has passed; long is to become a good customer service staff, the road ahead is still very long.

?　　Many people do not understand the customer service work, that it is very simple, monotonous, and even boring, but it is to take the call, make a record, nothing to do on the Internet only; in fact, not, to be a qualified, competent customer service staff, need to have considerable professional knowledge, master certain work skills, and a high degree of self-consciousness and sense of responsibility for the work, or else work on the many mistakes, dereliction of duty. Customer service personnel not only to receive customers of all kinds of logistics progress, consultation, complaints and suggestions, but also to follow up on the work of various departments in a timely manner, the customer return visit. In order to improve efficiency, but also responsible for the statistics of the information, archiving, so that a variety of information storage is more complete, find more convenient, to maintain the integrity of the original information, while making all the work are carried out in accordance with the standards.

?　　The following is a summary of my main work in 20xx year:

?　　1, in accordance with the requirements of the customer's file information for archiving and management, changes occur in a timely manner to do a good job of tracking and updating.

?　　2, the customer's inquiries in a timely manner to respond, and recorded in the logistics information registration form.

?　　3, for customers to reflect the problem of classification, contact the courier master, tracking and feedback.

?　　5、Accept all aspects of information, in the record at the same time notify the relevant departments and personnel to deal with, and this process is tracked, completed after the return visit.

?　　6, data entry and document organization work. The company's courier issued by the situation to do a good job of recording and arranging the printing, according to the work needs of various departments, the production of forms and documents, drafting reports, etc.

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?　　7, the replacement of old and new forms and put into use.

?　　8, to complete other tasks assigned by the higher leadership.

?　　In the process of completing the above work, I learned a lot and grew a lot. The sharpening of the work has shaped my character and enhanced my own psychological quality. Customer service work summary and plan. For me, this just stepped into society, work experience is not rich enough for people, the work will inevitably encounter a variety of obstacles and difficulties, fortunately in the company's leadership and colleagues of the great help, so that I dare to be able to face the difficulties when I encountered, dare to accept the challenge, and the character has gradually precipitated. I y realized the true meaning of professionalism and service with a smile. The so-called professionalism is that when you are at work, no matter how hard you have worked before, you should do your job well and fulfill your job duties. The so-called service with a smile is when you face the customer, whether you are happy or not, worry or not, should be work-oriented, anxious customers anxious, always keep smiling, because I represent not only my personal image, but also the image of the company.

Annual logistics work summary report (summary of 7) (Part II)

?　　20xx year is coming to an end, after another year of logistics management, the company's logistics work has entered a steady development stage, while the potential of self in logistics management has also been exercised and improved.

?　　First, logistics costs

?　　Logistics cost control is an important work, with reasonable logistics costs to achieve efficient, high-quality, high value-added logistics business is a difficult management work. The logistics structure model of our company is "centralized headquarters system", so to control logistics costs, the headquarters must have a set of perfect logistics rules and regulations. Through it to control the logistics orders issued by each branch, logistics distribution operations, so as to control logistics costs. 20xx logistics costs relative to previous years is relatively reasonable, the overall costs have risen and fallen. This is shown in the following:

?　　1, distribution costs: with the growth of the company's sales volume, the absolute value of logistics costs have increased, but logistics costs and sales than the overall decline.

?　　2, warehousing costs: the increase in sales volume, warehouse costs are also increasing. With the continuous expansion of the scale of production, the company's demand for raw materials is also more and more sue, and thus the demand for storage is also higher, so this year's warehousing costs increased, but the ratio of sales to ten declined.

?　　Second, logistics and distribution

?　　1, logistics distribution is one of the key links in the sales logistics, distribution time of the timeliness of the security of goods is the direct performance of the quality of logistics distribution operations. In 20xx, my department pay close attention to the assessment of the timeliness of the arrival of goods, in strict accordance with the relevant provisions of the logistics process to achieve timely, accurate, high-quality distribution. In this strict requirements, my department from top to bottom are nervous, do a good job of the company's logistics distribution, strengthen the management of the distribution market, the implementation of each ticket cargo tracking, and tracking information in a timely manner back to the logistics manager. Monthly review meeting is held in a timely manner to summarize the problems of the previous month. 20xx year my department's distribution on time arrival rate of xx%, transport data back to the timely rate of xx%, the return of complete rate of xx%, the rate of loss of goods is xx. The timeliness of the return of goods is also improved over 20xx year, most of the returned goods can be returned within a week.

?　　2, in the distribution of goods also encountered some problems:

?　　A, the signing and stamping of customer documents;

?　　B, the distribution of serious overtime lead to customer sales loss of compensation issues;

?　　Third, warehouse management

?　　1, 20xx year the year of the warehouse inventory overstock increase. Because the company's production scale expansion, the development speed is very fast, thus the average warehouse inventory greatly increased. In and out of the warehouse quantity also increased, so the volume of business is bound to bring great inconvenience to the warehouse management.

?　　2, 20xx year warehouse management from two aspects, that is, the warehouse daily maintenance management and warehouse data information management. In the daily maintenance of the warehouse management, the custodian is required to clean the warehouse daily health, adjust the stacking of goods in the warehouse, so that the warehouse goods neat and clean, to improve the utilization rate of the warehouse area. In the conditions of the situation, some items, such as maintenance materials, small gifts, leaflets, etc. to promote the use of shelf management, the warehouse has been in use at the moment shelf management, the use of the reflection is better. At the same time, the department from time to time to the warehouse to check, urge the custodian to strengthen the daily maintenance. In terms of data and information management, the warehouse is required to check the inventory account with the statistics daily, statistics and our instructions to the ordering staff to check the daily instructions, the warehouse weekly physical inventory. In order to strengthen the management of inventory data, from xx month, the monthly treasure supply must do inventory analysis.

?　　Fourth, the information system management

?　　Information plays a bridge role in connecting various logistics links, such as transportation information, distribution information, inventory information, logistics market information. Transportation information, only refers to the trunk line transportation, in 20xx, often with the headquarters and xx logistics company telephone contact source information, and the information feedback to the branch, so that the branch to grasp the status of the goods in transit, in advance of the arrangement of goods sales, more conducive to the sales business. Distribution information, xx logistics company daily tracking of the distribution of goods in transit, timely feedback to the real information to the Ministry of Management and I there, so as to strengthen the distribution of tracking in transit, better grasp of the status of distribution of goods, problems can be accelerated after the processing speed. Inventory information to ensure the accuracy of the inventory is fundamental, so require xx logistics company to check the inventory daily, so that the inventory of physical and computer accounts, manual accounts must be consistent. On time to the branch to send the daily inventory statement. Logistics market information, which is one of the information to understand the dynamics of the logistics market, and often collect relevant logistics information, such as transportation prices, the operating conditions of the terminal, the status of the logistics company, the state of logistics policies and regulations. With this information, we can adjust our logistics strategy and develop a logistics work plan.

?　　Fifth, 20xx year target

?　　In the new year, my department's work objectives are as follows:

?　　Goal 1: In and out of the warehouse accuracy rate of xx%, control backlog inventory, speed up capital turnover

?　　Goal 2: Procurement of goods to achieve high quality and low price, to meet customer needs, reduce procurement costs

?　　Goal 3: shorten the purchase cycle, avoid air freight, control logistics costs

?　　Goal 4: Continuously learn logistics and procurement expertise, strengthen product training, participate in related technical training

?　　Conscientious and responsible is the basic responsibility of each treasurer, reasonable control of inventory quantities, special goods purchased to the goods, timely supervision of the ordering staff will be the goods out of the warehouse is the treasurer's responsibility for the work of the information. Good control of the continuous level of inventory, so that the inventory neither scarcity, nor will not happen to stop the work of waiting for materials and can not deliver the situation, to avoid too much stock and lead to the accumulation of funds, turnover difficulties and increase interest, and then caused the burden of the cost of ownership.

?　　Purchasing costs are related to the company's sales profit growth point, the quality of procurement is directly related to the progress of the project acceptance, customer satisfaction. The focus of my department is to clarify the work of procurement information: First, the right time and right amount to ensure the supply; Second, to ensure the quality of goods; Third, the cost of the most economical; Fourth, the management and coordination of suppliers, management of the supply chain. We will start from the supplier management, reasonable assessment of suppliers, product quality, billing period, on-time arrival, after-sales service are the key items of assessment, and constantly push the new.

?　　Logistics costs are less attention to a hidden component of the cost, often ignored, in fact, logistics costs account for a heavier share of the cost of goods, profits in this loss of a part. The purchase plan is made in advance, rational planning of the procurement project. Requisition" is imperative to fill out, please cooperate with all departments of the company, the model, specifications, the need for the arrival date, with or without special requirements need to be filled out in detail. Avoid arriving in the library storage time is too long, affecting after-sales service.

Annual logistics work summary report (summary of 7) (Part III)

? Yin like an arrow, the sun and the moon like a shuttle, unconsciously, I have stood in 202_ year of a new starting point, another new beginning. A year's time so hastily in a blink of an eye past, reviewing this has become history of the work of the year, there are too many sighs, want to say is really too much too much. Now I will summarize the work of the year as follows:

? First, the management of goods

? To do a good job of warehouse management, goods in and out of the warehouse operations, daily storage, warehouse cleanup, the management of the number of good inventory, to prevent unnecessary losses occur, the effective use of inventory area:

?1, easy to take, easy to put, easy to see, easy to point of stacking;

?2, logistics stacking do not exceed the pallet, do not super-high stacking, pay attention to the five distance;

? Second, the rational arrangement and use of manpower

?1, the training and improvement of personnel. Although the work of loading and unloading workers is relatively simple, but in order to continue to improve the operation, we also need to constantly remind them of the provisions of the field operation, and customer requirements for us, which is conducive to our management of the warehouse, inventory, distribution and other operations, their operational efficiency will also be improved;

2, a reasonable rest. In the export crating, warehousing operations, sweating more. Like some boxes, each box of finished products are covered with a plastic bag, very slippery, boxing can not touch the box, the operational requirements are high, difficult. In more than 40 degrees in the box, a moment on the sweaty back, so we must rationalize the operation and rest, to do the rest in turn, uninterrupted operation, so as to ensure the safety of the operation in the case of operational efficiency will not be affected;

?3, the arrangement of manpower. As a logistics company's traditional business warehousing, although the technical is not high, but the need for hard work, careful, high intensity operations, physical requirements are relatively high. Like our warehouse, with the continuous entry of customers, business continues to increase, originally in terms of manpower is relatively compact, which requires us to rationalize the arrangement of loading and unloading workers to do in the limited manpower on the reasonable arrangements to achieve an orderly, smooth operation. Especially in the same time when more than one operation task, we have to rationalize the arrangement of personnel, so that each operation as far as possible not to be affected.

? Third, the management of equipment and health work

?1, work. Warehouse work is large, easy to accumulate dust, so every day to clean up the warehouse, clean the ground, maintain hygiene. Create a tidy warehouse, work in a good sanitary working environment;

?2, equipment management. Warehouse existing equipment: hydraulic trucks, forklifts and forklifts. Warehousing equipment is a labor-saving and time-saving favorable tools, to do a good job of daily cleaning and maintenance, clean up the debris in the wheel, to maintain its smooth use. Hidden dangers are found to be reported in a timely manner, but also the safe use of electricity.

Annual logistics work summary report (summary of 7) (Part IV)

? Time flies like an arrow, the sun and the moon like a shuttle, unconsciously a year of internship has passed. Looking back on this year, is a year of innovation, is a year of hard work, but also a year of harvest. In this year, I not only with hard work engraved with the mark of success but also with the exploration of the shortcomings and shortcomings knocked. Over the past year, I was able to work in accordance with the company's work arrangements and deployment, closely around the company's central work, and actively carry out various tasks. Now standing on a new starting point, another new beginning. Review this has become a history of the work of the year, too many feelings and too much harvest, after the establishment of a new base, a series of major and minor events such as ribbon-cutting for the new base, I've been from a first to the warehouse do not know anything about the little white, gradually to the car is familiar with the road, the road of life is moving forward, the work remains the same. Review of the internship period of this year experienced by the wind and rain, now I summarize the work of the year as follows:

? First, standardize the idea, establish the goal

? In charge of the leadership of the direct leadership, I have been in line with diligent, hard, serious, responsible work attitude and enthusiasm, sincere, real people quietly work hard. Here, I not only learned a lot of things I have never learned before, but also came into contact with things I have never been in contact with before. I also feel that I have entered a harmonious relationship, unity and struggle, positive team. Therefore, I especially cherish their jobs, in the original work on the basis of merit, more self-discipline, enthusiasm, initiative, positive and strict requirements for their own, and set up two principles:

?1. the principle of work: to do to do perfect;

?2. the principle of doing the work of the staff: do not give the leadership of the trouble, as far as possible for the leadership of the worry.

? Second, based on their own duties, solid work

?1. I used the shortest time to familiarize with the process of raw materials into the warehouse, familiar with the use of FIFO raw materials out of the warehouse process. During this period, whenever I encountered problems, my colleagues would patiently explain, I think they are very enthusiastic, in them, I also learned a lot of things;

?2. During the internship period, I clarified my basic duties, and participated in work activities such as inbound and outbound warehouse management, ordering management, visualization management, 5s management, FIFO management and Kanban management.

? Third, strengthen learning, improve the level

? I as a new member of the company, the construction and development of the company's heavy and far-reaching. I feel that their burden is very heavy, and their own knowledge, ability and experience and a good competent company members are still a certain distance, so always dare not take it lightly. Lenin once said: study, study, study again! I have been learning, learning from books, learning from the surrounding leadership, learning from colleagues, and actively improve their own business quality, and strive to improve work efficiency and quality of work, and strive for work initiative.

? Through this year's work, I feel that I still have made some progress, can be more comfortable to deal with all kinds of problems in the daily work, in the organization and management ability, comprehensive analysis ability, coordination ability, etc. have greatly improved, to ensure the normal operation of the work, to be able to treat the work of the task with the right attitude, with a strong professionalism, sense of responsibility.

Annual logistics work summary report (summary of 7) (Part V)

? Review of nearly a year's work, against the four standards of moral ability, diligence and performance, can do their best to do a good job, better fulfill their duties. Now the main summary is as follows:

? First, 20__ year work summary

? My department is the logistics department, first of all, in 20__ this year and its extraordinary year, our logistics department all staff in the company under the leadership of the leadership of the company can successfully and successfully complete the business tasks set by our company, I feel very happy as a member of the logistics department and proud of our department's job duties is the need for better professional business skills, but also more need to be very strong with the customer socialization and communication skills. I am very happy and proud to be a member of the Logistics Department. In terms of professionalism, because before I was engaged in the work are and logistics-related work, but also for systematic learning, personal interest in this area is also very interested in encountering thorny problems, through access to information, ask colleagues to solve independently, so this area is very confident; in the past year there are still some problems in their own as well as work on the shortcomings in the work is not calm enough, not sophisticated enough, in the Treating new and old customers a variety of requirements are sometimes not timely enough to do their own feeling is still a bit lacking, this aspect of my work in the future should be more exercise, more improvement.

? Second, the 20__ year work plan

? Continuously strengthen personal cultivation, consciously strengthen the study, and strive to improve the level of work, to adapt to the new situation of the needs of the work of this job, to build on the strengths and avoid the shortcomings of the work of the work, and strive to do a better job, and actively cooperate with the departments of the work of the link, in the adaptation of the new jobs, I hope to learn some of the other departments of the business knowledge, to improve their own business skills, and to set up a good image of the office.

Annual logistics work summary report (summary of 7) (Part VI)

? In this year's work, I got the guidance and help of departmental leaders and colleagues around, basically completed the beginning of the year and xx company signed the "target responsibility book" on the work of the various tasks in the quality of business and ideological and political aspects of the further improvement. Now the achievements and shortcomings are summarized as follows:

? First, the ability to work and specific business aspects

? With the leadership of the department to study and research the development of some of the local food enterprises. By participating in enterprise symposiums and communication with industry professional analysts, so that their own business capacity has been improved to a certain extent. The investigation collects and organizes the industry scale, market situation, brief indexes of competitive situation of the industry of hops industry, mineral water industry, herbal tea industry and the company profile and relevant financial data of the main enterprises in the industry.

? Collected and organized the "food industry development direction", food industry park planning "and other related information, has been reported to the departmental leadership. Participated in organizing and completing the construction of the relevant industry listed company profile and the main financial database. The company has also organized and completed the collection of data for the project's preliminary inspection and other tasks assigned by the leadership.

? Second, the work attitude and professionalism

? Actively participate in collective learning activities, conscientiously study the required learning content and titles, and conscientiously write the experience and study notes, so that their ideological and political quality has improved. Proactively study the specialized knowledge of the investment industry, and strive to make up for the shortcomings. I apply for training to improve my business ability. In addition, I strictly abide by the company's rules and regulations, on-time attendance; effective use of working time, to ensure that the work can be completed on time, the work attitude is more correct, serious and responsible for each job.

? Third, there are shortcomings

? Individual work sensitivity is not very strong, the leadership of the matter is not sensitive enough to grasp the situation of the work of the Bureau is not fine, but also can not take the initiative, in advance for the development of the project to seek ideas, think of ways to do a lot of work is still only in a passive guidance, individual times lead to the work of the efficiency is not very high.

? Fourth, the future work intention

? In the future work, I will further strengthen the investment industry professional knowledge of the learning consciousness, in order to improve their own business ability to work. Strive to passively complete the tasks assigned by the leadership to the proactive direction of change; at the same time, to strengthen the synergy with colleagues, clarify the work ideas, improve efficiency. Do your best to do your job.

? Food company logistics work summary (four)

? Time passes, from xxx to xxxx Logistics Co., Ltd. distribution center report counting, I have been in the distribution of the position of nearly one and a half months of work. This month and a half, is a month and a half of my work transition, but also a month and a half of my gradual learning and adaptation. Distribution of this position from unfamiliar to familiar, and then gradually find the feeling; on the work from the borderline to be able to operate on the hands, and then finally basically skilled; on the surrounding colleagues from strangers to familiar, and then to intimate. This month and a half let me know the company of China Shipping, but also let me have a new understanding of the work of the distribution center.

? I studied in the university of marketing, also took the course of logistics management, but the things learned in the school to the actual application is not so easy, especially after contact with the work in the distribution center. The actual work encountered a lot of problems, and can not rely entirely on the knowledge of the books to solve.

? Distribution operations are in accordance with the user's requirements, the goods will be sorted out, sent to the designated location on time and in accordance with the amount of the process. Distribution operation is the core content of the distribution center operation, so the rationality of the distribution operation process and the efficiency of the distribution operation will affect the normal operation of the entire logistics system.

? In the distribution center in these days, can feel strongly that the distribution is a kind of emphasis on accurate logistics activities, it needs a complete logistics information system, modern technical equipment and advanced management concepts, so that the distribution activities can reduce the operating costs for the customer, so that customer satisfaction on the basis of distribution centers to make profits. By the distribution center centralized to the customers for multi-frequency distribution business, many customers in principle can not set up or less warehouses, not set up or less set up the transport sector, reducing the investment in circulation facilities and daily circulation of operating costs. The existence of distribution to improve the supply chain defects, it can be said that the supply chain upstream and downstream between the complete distribution system, will greatly improve the overall competitiveness of the supply chain.

? Distribution operation process is cumbersome, there are many links, it is very easy to make mistakes. I am in the distribution of this time is mainly engaged in the warehouse booking work, do this work to be particularly careful, once the error may cause significant losses. In the work of various departments to carry out timely and effective communication is very necessary. Distribution operations require the effective cooperation of the entire team in order to better improve efficiency and reduce the error rate. Moreover, the logistics industry is a service industry, in the work we have to communicate with customers in a timely manner, it should be clear that the "customer-centric" business philosophy is not only the ultimate goal of the customer's one-time satisfaction, but through the quality of the enterprise's services to customers to enhance customer satisfaction. "Customer satisfaction" is no longer a kind of decoration of the enterprise, "customer loyalty" has become an important goal of the enterprise. We need to know clearly: no customer satisfaction, no customer loyalty, no customer loyalty to retain customers as a piece of paper, "customer-centric" is bound to go down the drain. So customer satisfaction" is the starting point of the enterprise and "customer loyalty" is the destination of the enterprise.

? Of course, there are still various shortcomings in the distribution center, such as distribution centers, the degree of computer application is still relatively low, in most cases, is still limited to day-to-day management of affairs, for many important decision-making issues in logistics, such as goods allocation program, the best path of transport, optimal inventory control, etc., is still in the state of semi-manualized decision-making to adapt to the specific operation of the logistics information system is lagging behind in the development of logistics facilities; logistics technology and equipment are relatively obsolete. Logistics facilities, technology and equipment are relatively obsolete, with the integration of electromechanical, paperless as the characteristics of the distribution of automation, modernization, compared with a large gap; the overall logistics technology such as transport technology, storage and custody technology, circulation and processing technology, as well as with a link are closely related to the information processing technology, etc., are also relatively outdated. This situation is also a common problem of domestic logistics enterprises, but as a member of China Shipping, I hope that China Shipping will become the leader of domestic logistics enterprises in the future.

? More than a month of work in the experience gained and shortcomings are my future learning and work of reference, "industry in the diligence and desertion in the play", I will continue to learn business knowledge in the future work, and constantly exercise their own courage and perseverance, to improve their ability to solve practical problems, and in the process of slowly overcoming impatience in the work process, positive, enthusiastic, Meticulous treatment of each job, in order to shape the overall development of self and efforts.

Annual logistics work summary report (summary of 7) (Part VII)

? Time flies, I came to the company has 10 months, looking back on the past 10 months, after half a year of work in the logistics sector, the company's logistics work has entered a steady development stage, while their ability in logistics has also been exercised and improved.

? First, the main work content

? Responsible for the operation of the company's customs system, the maintenance of the company's office network, the maintenance of the company's back-end server, to assist the software company on the current system transformation

? Department work tenet: unity and cooperation, active cooperation, support for the front office, work enthusiastically

? The importance of the work of the Logistics Department: my department's work is a long way to go, bear the cost of the company is closely related to several major types of business, logistics, warehousing, has become an important part of the company's cost management,

? The importance of the office network: mentioned the office network is very important for business, we often mention the office paperless, office automation, office network, are this meaning, the ultimate purpose of the office network is to allow companies to enjoy easy, convenient office data printing tasks, and can minimize labor costs, to achieve the efficiency of the work of the chemical.

? Cooperation, support: active full support for the work of the front desk, in the past work, custodian of the company's materials in and out of the warehouse and the calculation of warehousing costs, is responsible for the acceptance of the quantity and quality of materials in and out of the warehouse to ensure that the inventory value of each stock of materials proper management of the company's warehouse inventory of materials, do a good job of materials in and out of the warehouse registration.

? Second, the work of the shortcomings

? Logistics Department work

?1. There are some problems in inventory control, will focus on solving these problems

?2. Not enough communication with the transportation, sales department, so that there are many unexpected problems

?3. Not able to deal with customer requests in a timely manner.

? Company system maintenance

?1, due to work reasons, for colleagues raised questions can not be dealt with in a timely and effective manner

?2, for the leadership of the requirements of the comprehension is not in place.

? Recommendations

? Suggestions for the Department of Logistics

?1, do a good job of goods in and out of storage, finished goods in and out of storage, as well as a variety of materials in the warehouse organization. This can be a good implementation of real-time control, to provide accurate inventory information for various departments to ensure the smooth progress of the work of various departments.

?2, to understand the workflow of other departments of the company, in order to work well with other departments to lay the foundation.

?3, to coordinate the work of the Finance Department, the logistics and capital flow well combined. Logistics is a constantly looking for ways to reduce costs of the department, but also a continuous value-added departments. Good combination of logistics and capital flow, so that the business situation is transparent, well coordinated with the work of the financial sector, and constantly reduce logistics costs, as well as logistics in business operations to reflect the role of value-added.