What does the hotel intelligent system include?

Intelligent hotel system includes intelligent front desk, intelligent guest room, intelligent public area, intelligent security and intelligent background.

Smart front desk: through self-service check-in, credit card password lock, face recognition and other technologies, guests can check in and check out quickly, reduce waiting time in line and improve front desk efficiency.

Intelligent room: intelligent control of air conditioning, lighting, curtains and other facilities in the room is realized through voice control, electrical panel, lighting and other equipment; Through intelligent screen, delivery robot and other products, it provides multimedia entertainment, information inquiry, service call and other functions.

Smart public area: Through the control strategy and automatic deployment of all lighting, air conditioning, sunshade and other equipment in the public area, the lighting and air conditioning in the public area of the whole hotel are automatically controlled with the best scheme, so as to minimize the energy consumption of the hotel and enhance the better staying experience.

Smart security: through the access control system, surveillance cameras, fire alarms and other equipment, the security monitoring and early warning in and around the hotel can be realized.

Intelligent background: through the data collection and analysis platform, real-time monitoring and statistical analysis of various data in the hotel (such as room status, energy consumption, customer feedback, etc.). ) can be achieved; Through the operation management background, the standardization and automation of various businesses (such as reservation management, inventory management, financial management, etc.) are realized. ) can be achieved in the hotel.

Functions of hotel intelligent system

The hotel intelligent system can improve the hotel occupancy rate, room revenue, guest satisfaction and other core indicators. According to the survey, the average occupancy rate of hotels using intelligent system increased by 8.6%, the room yield increased by 9.2%, and the guest satisfaction increased by 1 1.5%.

Hotel intelligent system can reduce the hotel's labor cost, energy consumption cost, operation and maintenance cost and other important indicators. A study shows that the average labor cost, energy consumption cost and operation and maintenance cost of hotels using intelligent systems are reduced by 18.7%, 2 1.3% and 15.4% respectively.

The hotel intelligent system can improve the hotel's key capabilities such as data analysis, decision support and business innovation. It has been reported that the average data analysis efficiency of hotels using intelligent systems has increased by 25.6%, the accuracy of decision support has increased by 28.7%, and the success rate of business innovation has increased by 32.4%.