What is the process of e-commerce?

The process of e-commerce is as follows:

1, information sorting stage

① As a merchant's information release stage, it mainly includes choosing their own excellent products, carefully sorting out their own product information, establishing their own web pages, and then joining well-known websites with great fame, strong influence and high click-through rate, so that as many people as possible can know and understand themselves;

(2) As a buyer, the stage of searching for goods and commodity information online is mainly manifested in searching for the information and goods you need online according to your own needs, and choosing a merchant with good reputation, good service and low price.

2. Information exchange stage

① As a B2B (business-to-business) process of signing a contract and completing the exchange of necessary commercial bills, we should pay attention to complex issues such as accuracy, reliability and invariance of data;

(2) As a B2C (business-to-individual customer) order signing process to complete the shopping process, customers should sign the goods they choose, their contact information, delivery methods and payment methods online and submit them to the merchants. After receiving the order, the merchant should send an email or telephone to verify the above contents.

3, according to the contract for commodity handover, capital settlement stage.

As the key stage of the whole commodity transaction, it not only involves the correct and safe receipt of funds on the Internet, but also involves the accurate and timely receipt of goods distribution. At this stage, the intervention of banks and distribution systems has higher requirements in technology, law and standards. The success of online trading is at this stage.

Extended data

Relevant details of e-commerce

It is understood that e-commerce has the following four points to pay attention to in terms of technical requirements:

1, convenient

In the e-commerce environment, people are no longer limited by the region, and customers can complete the complicated business activities in the past in a very simple way. For example, online banking can access account funds and query information all day, and at the same time, it can greatly improve the service quality of enterprises to customers.

Step 2 be complete

E-commerce can standardize the workflow of transaction processing and integrate manual operation and electronic information processing into an inseparable whole, which can not only improve the utilization rate of manpower and material resources, but also improve the rigor of system operation.

3. Safety

In e-commerce, security, as a crucial core issue, requires the network to provide an end-to-end security solution, such as encryption mechanism, signature mechanism, security management, access control, firewall, anti-virus protection, etc., which is very different from traditional business activities.

4. Coordination

As a coordination process, commercial activities themselves need coordination between customers and companies, manufacturers, wholesalers and retailers. In the e-commerce environment, banks, distribution centers, communication departments, technical services and other departments need to cooperate, and the whole process of e-commerce is often completed in one go.

Baidu Encyclopedia-E-commerce Technology