Hotel management training experience

Hotel management training experience (3 articles)

When we have new ideas about life or things, we can record them in our experiences, so that we can constantly update our ideas. So how to write experience is appropriate? The following is my hotel management training experience (3 articles). Welcome to reading. I hope you will like it.

Hotel management training experience (3) 1 time flies, and ten months of internship time has passed quickly. During this time, I learned a lot that I couldn't learn in school, and I also realized many shortcomings of myself. I feel that the benefits are not shallow. The following is a summary of my work during my internship and some of my own experiences.

When I first arrived at xx Group-XX Industrial Co., Ltd., I was unfamiliar with everything around me and worried about my upcoming post. After a day of induction training, I have a preliminary understanding of some positions, and I also understand that the knowledge I have learned in school is completely different from the internship I am facing. Under the leadership of the old staff, I came into contact with my work. On the first day of work, I found my own shortcomings, lacking communication skills and methods. You will meet all kinds of people and leaders at work. You need to meet their needs in different ways, which requires you to deal with problems flexibly in some ways. These things are not learned in school, but some experiences learned in practice.

I always believe that "learning is like sailing against the current, if you don't advance, you will retreat." After a period of study and repeated practice, I finally got some achievements, which were praised and valued by the leaders. I'm still excited to think about it now. This suddenly gave me the motivation to work harder. I also have some understanding of my work. I am a conference, catering and hotel group, serving some leaders. What I need is to prepare some meetings before, during and after the meeting

Gradually, I got used to the working atmosphere here. Through my own efforts, I am honored to be awarded the title of "excellent employee" during my tenure, and I demand myself with stricter standards. I will meet many leaders in my work. The first thing I learned was some basic manners. You should learn to say hello to others. The simplest sentence "good leader" will make the leader feel that you are polite and will be different. The second is work attitude. There will be some details that are easily overlooked in the work, which often determine success or failure. Sometimes we will carefully prepare a meeting, and everyone will try to prepare what they need before the meeting. As a result, because of some details, others said that we didn't work hard and we had to work hard. The third is learning. During your internship, you need all kinds of skills to improve yourself. You never know how to use a computer, and finally you can skillfully use some software to print out the documents you need for your work. I think this is the meaning of internship. You don't have access to these at school. Don't miss any learning opportunities during the internship. You will find that you will eventually become richer. Finally, dealing with people, as students, is nothing more than teacher-student love. At work, I face colleagues, leaders and some complicated relationships. Whether communicating with leaders or colleagues, we should handle it properly, communicate more and learn to put ourselves in the other's shoes.

Looking back on my internship, I was deeply touched and gained a lot. During my internship, I deeply felt the superficiality of my knowledge and the lack of knowledge in practical application. At first, I was at a loss about some work, which made me feel very sad. At school, I always thought I was doing well. Once I came into contact with my work, I realized how little I knew. Only then did I really understand the meaning of endless learning.

Internship is a necessary experience for every college student. It has taught me a lot of knowledge that I can't learn in class, broadened my horizons and increased my knowledge. I believe that my ten-month internship will lay a solid foundation for my further social development in the future.

Hotel management training experience (3 articles) 2 I have been practicing in a hotel for almost four months. This is my first internship, so I learned a lot:

First, the outside world is wonderful and helpless.

Different jobs have different work etiquette and discipline, but they are similar. As a first-line hotel waiter, you should have certain basic qualities. First of all, you should have a good gfd, the uniform should be clean and flat, and the nails should not be kept neat. Second, keep smiling and be polite when serving; Even if there are no guests, pay attention to your image. Third, a sense of responsibility, unity and cooperation. The sudden change of role is also difficult for me to accept psychologically. A college student became a social worker. No matter whether you want to engage in the tourism industry in the future, you should face and accept this internship with a positive attitude. I have the love of my family at home and the care of my teachers at school, and I have never seriously thought about my responsibilities. When I was internship, I found out that everything was hard-won. There is a saying that the outside world is wonderful and helpless. On the university campus, students help each other and learn book knowledge; In the workplace, everyone will work hard to support their families, get higher salary and promotion, and there is fierce competition everywhere. Only through personal experience can we understand the complexity of society and ourselves. Everyone is still a child. Through practice, I feel that I have grown up and my psychological quality has been improved to a certain extent, so that we can adapt to the society and understand the relationship between academic qualifications and working ability.

Second, interpersonal relationship and communication skills.

When working in a hotel, you must learn to deal with the relationship with leaders, colleagues and guests. Communication between people is an art, and we should learn to be fickle when communicating with others. At work, we will meet all kinds of guests and even meet foreigners. I usually feel a lot of pressure when I start communicating with them, and sometimes I sweat nervously, but it is precisely because of my contact and communication with them that I have exercised my language expression ability and learned how to communicate with them. Many guests will call or consult the hotel in person. After solving their doubts through my introduction and explanation, they felt a sense of accomplishment. For me, learning how to be a man is undoubtedly the best reward I get.

Third, pain and happiness.

During the internship, I am glad that I met a group of good colleagues. Hotel employees are generally locals, all the same age as us, and most of them are even younger than us. We are already the eldest sister among xx employees. From the first time we met, I was deeply attracted by these lovely little girls. When we were training, we also demonstrated the reception and explanation of the post to us many times. They took good care of us when they first took up their posts. Knowing that we didn't adapt, they often didn't rest, so they let us rest. If you don't understand anything, you will explain it to us carefully and patiently, and sometimes you will take the initiative to tell us what to pay attention to in order to avoid mistakes. When we do something wrong, we will not blame us, but will encourage us. Colleagues know that we can't often go home to eat at home, and the nutrition is not enough, so they specially invited us to their home for dinner many times. I can't go home for the New Year, so let's have dinner on New Year's Eve. I keep all these in mind. Thank you, my lovely colleagues. The most profound one was at the end of xx. I got gastroenteritis, vomited for two days and had diarrhea. For two consecutive nights, colleagues and ministers took me out of the county to see a doctor during working hours. Because I don't feel well, I can't perform my duties well. They will help me finish it. Although they are not my family, they all take care of me and care about me. I want to say thank you here. I am very happy to be accompanied by these good colleagues in the monotonous and complicated internship days!

Hotel management training experience (3) 3 What impressed me most through this internship is that knowledge is important for the service industry, but practice is more important. After entering the workplace, what you have to do is to forget your education and exercise your ability through theory and practice. An enterprise not only looks at your education, but also values your ability. For the service industry, the first thing to do is to treat people sincerely, lower their posture, do their job well, work hard and forge ahead in their jobs, and cultivate their practical operation ability. Ability is the capital of growth and the best way to the future.

Just a few weeks' internship made me feel that I had gained a lot, and I personally realized the hard work, the complexity of society, the importance of practice and the necessity of reading. During the internship, I will work slowly according to the guidance of the hotel leaders, and actively learn the hotel service process and daily operation process. Let me deeply realize that the close combination of study and practice is inseparable. Let me realize the equal relationship between study and practice. Practice is mainly to have a certain perceptual knowledge of the professional knowledge I have learned and its application in practice, so as to help me combine the theoretical knowledge I have learned in the hotel management class with practical experience, lay a good foundation for future course study, and be more conducive to learning, understanding and mastering professional foundations and courses. At the same time, the experience of this hotel cognitive internship will be helpful for future employment. Here, thank the hotel for creating a good platform for me.

Internship is the first stop for a person to succeed from youth and the first turning point in life to practical work. With a happy mood, we started the necessary journey-internship. Although the internship is cruel, you can gain success and hope. We should keep our goals and ideals in mind, so as to fulfill our duties, be diligent, be brave in dedication and work hard, and finally achieve the predetermined goals. Don't let people look down on me, don't discredit yourself, and prove it to others with my own strength-I am a strong person, whether at work or at school.

I was very excited when I first started my internship. I have always had an idea that I can finally leave the boring textbook. When I stepped into the hotel, I felt that my choice was wrong, but it was too late. Maybe this is a psychological struggle that every intern has to go through. Later, the hotel made a series of arrangements for us: dining, filling out work application forms, getting work cards, famous brands and uniforms, departmental training, going to work and so on. The tight arrangement has changed us from students to employees. Like regular employees, we also punch in and wear employee uniforms. Different from regular employees, we interns have another identity, that is, the identity of students. Although internship is an extension of our study, it is also an indispensable part of our study. But we have youthful enthusiasm, thirst for knowledge and yearning for the future.

Three months, just three months, taught me what I haven't learned in 18 years. This is the power of society. I seem to have grown up a lot in just three months. I know how to cherish, learn to be patient and tolerant, know how to live, understand difficulties, and taste the ups and downs. I have to thank my parents from the bottom of my heart for raising me.

Practice is to apply the theoretical knowledge we have learned in school to objective reality, so that the theoretical knowledge we have learned becomes useful. If we only study and don't practice, then what we learn is equal to zero. Theory should be combined with practice. Through this period of study, I learned something that I couldn't learn at school. Because the environment is different, the people and things you meet are different, and the things you learn are different. Besides, I didn't study hotel management before, but Chinese cooking. I have no hotel management experience, but our manager, foreman and colleagues are very concerned about me. If I don't know anything, I always take pains to teach me and point out my mistakes.

In the canteen, others can recognize me as a student who is studying at a glance. When I ask them why, they always say I can see it in my face. Hehe ... Maybe everyone who has never experienced society has an unknown experience! I didn't flinch because I had no experience in front of them. I believe I can do it as well as they do. My work is very complicated and my working hours are not fixed. Although it's been a long time, I'm a warm-blooded young man and I don't feel tired at all. I think this is an inspiration, a feeling of life and a contact with society.

I remember our manager said that the school was a small society, but I always felt that there was always that innocence and sincerity on campus. Although the students are secondary school students, they still maintain their status as students. Enter the enterprise and meet all kinds of guests, colleagues, bosses, etc. The relationship is complicated, but I have to face everything I have never faced before. I remember that one of the problems reflected in the job fair held by our school is that there is a certain gap between students' practical operation ability and theoretical study at school. In this internship, I feel deeply about it. In school, there are many theories, but in fact, many aspects are almost comprehensive; In practical work, you may encounter situations that you haven't learned in books, and you may not need the knowledge in books at all. But in the end, I am a member of society, and I want to communicate with and contribute to society.

In a blink of an eye, more than two months of internship time passed, in this short two months. I realized that if I want to define my goals, I must get along well with my colleagues and communicate well with my guests. At the same time, I can flexibly apply the theoretical knowledge I have learned to practice during my internship. Here, I would like to thank the school teachers for their earnest teaching and the hotel leaders for their meticulous care.

Through this internship, I not only exercised my operational skills, but also realized that I should learn to be independent in society as soon as possible, dare to participate in social competition, dare to bear social pressure and let myself grow rapidly. Generally speaking, as a graduating student, this internship will be an important capital accumulation for my future work and life.

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