Can the outbound system administrator assign different resources to each agent?

When configuring the outbound call system, the administrator can set different resource allocation rules according to the work nature, skill level and geographical location of different agents, so as to ensure the maximum utilization of human resources and improve production efficiency. Administrators can also dynamically modify the resource allocation of agents as needed to adapt to changing business needs and workloads.

Through careful configuration and management, the outbound system administrator can better control the system operation and improve work efficiency and business quality.