What is bpo industry?

Business process outsourcing (BPO) refers to handing over some or all non-core processes in one's own business process to another party for operation. By transferring part or all of the customer's management and operation processes to service providers, the company's limited resources are liberated from non-core business and concentrated on core business, thus improving the ability of customer process automation. The most common is the bank's salary service.

The expansion of BPO in the world, especially in developing countries, is the result of the development of IT technology in these countries, as well as the increased demand of enterprises in developed countries (mainly the United States, Europe and Japan), which hope to outsource non-core business functions at lower prices. For example, an American company needs to spend1million dollars to do a project in China, while outsourcing in other fields only needs 50 thousand dollars, so handing over these services to those service providers is the core of BPO logic.

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Business process outsourcing