Shenze traditional warehousing customer first

1. Customer demand orientation: Haidilao pays attention to customer demand and experience, and they realize the importance of customer satisfaction to the catering industry. By providing excellent service and continuous improvement, they can win more customers and maintain a sustainable competitive advantage.

2. Brand image and reputation: Haidilao is famous for its good service, enthusiasm and experience. They pay attention not only to the taste and quality of food, but also to the service environment and customer experience. By providing unique service and comfortable dining environment, they have won a good reputation and a loyal customer base.

3. Competitive pressure: The catering industry is fiercely competitive and customers have many choices. In order to attract more customers and keep them, restaurants need to constantly improve and upgrade their service quality. Haidilao is aware of this and constantly explores better ways to serve customers in order to maintain its competitive advantage.

Other restaurants are reluctant to spend as much energy as Haidilao to explore better service methods, which may be due to various reasons:

1. Resource constraints: Other food and beverage outlets may face the constraints of capital, manpower and time, and cannot invest a lot of resources to improve and enhance the service level like Haidilao.

2. Business philosophy and positioning: Different restaurants have different business philosophy and positioning. Some shopkeepers may pay more attention to cost control and profit maximization than to the improvement of service quality.

3. Lack of awareness and cognition: Some restaurants may not realize the importance of service quality to attract and retain customers, or lack the correct methods and ideas to improve service quality.

It should be noted that the above are only some possible reasons, which are not applicable to all restaurants. Different shopkeepers and catering enterprises have their own business strategies and decision-making basis.