Will Total Quality Management replace traditional quality management? Does its introduction mean that traditional methods are not available?

The biggest difference between traditional quality management and TQM is the following, but it does not mean that the traditional method is not available, it should be the scope of attention from small to large.

1. Traditional quality management focuses on the manufacturing side, while total quality management focuses on expanding each process for the entire company, from the product development stage to manufacturing, shipping, customer service, etc. are included.

2. Traditional quality management focuses on inspection, while the focus of total quality management in addition to inspection, but also emphasize the quality of the source stream, everyone should have a good quality concept, preferably from the design stage, each link is good, so that you do not rely only on the inspection to gatekeeper.

3. Traditional quality management focuses on the process side of the improvement, while the total quality management emphasizes the true cause of the problem to start, the flavor of prevention is more heavy.

4. If you look at the tool side, traditional quality management emphasizes pFMEA, while TQM emphasizes the linkage between pFMEA and dFMEA.

5. Traditional quality management is more often used QC seven techniques, fishbone diagram for analysis, Plato analysis from the first three major or the first 80% of the impact of the project to improve the total quality management is widely used in the analysis of the relevant techniques, the process of fishbone diagrams, problem solving from the overall thinking, not limited to the first 80% of the impact of the project.

6. The traditional quality management in the cost, benefit emphasis than the total quality management is slightly lighter.

From the above point of view, the traditional quality management is not completely undesirable, which is the enterprise in the quality management of a course of thinking comprehensively, of course, very good, but if the foundation is not done well, all of a sudden to start from a comprehensive point of view, may cause a mess.