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What is the role and significance about digital transformation?

The Fourth Plenary Session of the 19th CPC Central Committee To improve the use of the Internet big data, artificial intelligence and other technological means of administrative management system, rules of innovation, and thus promote the construction of digital government.

Political Bureau of the Central Committee 18th Collective Learning: To explore the use of "blockchain +" in the field of people's livelihoods, to provide people with a smarter, more convenient and better quality of public **** services; to explore the The use of blockchain data **** enjoyment mode, to achieve cross-sectoral, cross-regional **** the same maintenance and utilization of government data, to promote business collaboration, deepen the "most run once" reform, for the people to bring a better experience of government services.

The Outline of the Fourteenth Five-Year Plan and 2035 Vision for the National Economic and Social Development of the People's Republic of China: To accelerate the development of digitization and the construction of a digital China; to improve the effectiveness of digital government services, and comprehensively promote the digitization and intelligence of the government's mode of operation, business processes, and mode of service; and to increase the construction of government informatization. Coordination of efforts to promote government informatization *** construction **** use.

Particularly, in the new round of domestic epidemic prevention and control situation and continue to promote the " reform, optimize the business environment under the influence of the development of policy requirements, the government

Digital transformation has been the first time in the world that a government has been able to achieve the goals of the United States, the United Nations, the United Nations and the international community. Digital transformation has not been a choice, but an important task of the national government reform in the new period of content, with the necessity and urgency.

New round of epidemic prevention and control

Need to further promote the digitalization of government affairs reform

Since 2020, in order to guarantee the smooth resumption of work and production in various industrial sectors during the epidemic prevention and control period, and to ensure the stable and orderly development of the market economy, the State In the field of government management to speed up the process of promoting the development of digital transformation, constantly with the help of information technology, digitalization, intelligent technology applications to innovate the traditional government management mode, effectively blocking and controlling the spread of the new crown epidemic.

But recently, a new round of the epidemic spread rapidly, and 18 provinces and 38 cities! Shaanxi, Henan, Tianjin *** have 27 high-risk level areas ; Shaanxi, Zhejiang, Henan, Guangdong, Tianjin, Shanghai *** have 64 medium-risk areas , and confirmed cases in the country amounted to < strong> 7069!

The new round of epidemic prevention and control situation is grim, how to accelerate the "digital transformation of government" to further innovate the traditional government management mode, so as to effectively block and control the spread of the epidemic, once again become one of the important elements of the national epidemic prevention and control management.

Combined with the advanced epidemic prevention and control experience across the country since 2020, digital technology has been used in remote prevention and control, emergency command, business collaboration, and videoconferencing. ", "video conferencing", "remote training", " health screening", "personnel dynamic information collection,

The new round of epidemic prevention and control situation, accelerate the innovative application of digital technology in epidemic prevention and control management, will further optimize, enhance the epidemic prevention and control management work efficiency and level; on the one hand, respond to the national epidemic prevention and control requirements, on the other hand, to ensure the orderly operation of the market economy, which is a new epidemic prevention and control situation, accelerate the promotion of the significance of the digitalization of the government and the value of the reform.

Deepening the "put in place" reform

Further optimizing the business environment

In recent years, the state in the field of administrative examination and approval, the innovative application of various types of digital technology, in order to governmental affairs. The digital innovation of the management mode to cultivate and stimulate the vitality of the market main body.

On the one hand, vigorously streamlining the approval matters, and promoting the new approval mechanism such as informing the commitment;

On the other hand, the use of information digital technology to empower the administrative approval management, innovative technology application innovation of the traditional management of the approval, the whole online operation services through the approval management services of the "last kilometer".

Distinguished from the traditional offline manual approval of paper-based management services, digital administrative approval through the online digital system solutions, optimize the approval management process, break the data between the various levels and departments of the "island effect", and effectively improve the efficiency of administrative approval.

Entering the "14th Five-Year Plan" stage of development, governments around the world are further leveraging digital transformation for the following areas of government administration to further deepen the "release of services" reform and optimize the business environment.

Beijing: During the 14th Five-Year Plan period, the city's government services will realize digital transformation

1. Enhancement of scientific and technological empowerment, enhancement of the digitalization of the 12345 Citizen's Service Hotline, the level of intelligence;

2. Coordination of the construction of digital government platform, connecting the approval, service and service of the government, and the development and implementation of the digitalization of the government. The platform, through the approval, service, supervision, law enforcement, credit chain;

3. integrated government service platform 2.0 action to promote the urban area unified application, realize the "online a declaration, the central station intelligent transfer, backstage departments to do, the results of the immediate delivery";

4. carry out the e-seal The company's website has been updated with the latest information about the company's services, including the latest information about the company's products and services.

Shanghai: the digital transformation of government services, Pudong has this step "first move"

1.

2. create a new model of super intelligent service that is multi-channel, all-geographical, inter-temporal, and zero-distance;

3. provide enterprises with a new experience of "zero-material filing" by relying on AI technology;

4. be the first in the country to carry out R&D and pilot projects on AI-assisted approvals and build an "approval brain".

Hangzhou: Jianggan District Promoting digital transformation with the pilot of government service 2.0

1. Formation of a 30-member "cloud team" team: providing online consultation response within 15 minutes, tracking of difficult issues within 24 hours, and providing a comprehensive service to the public. The cloud team will provide 15-minute online consultation response, 24-hour tracking of difficult issues, "multi-end consulting - pre-trial help - nearby delivery - departmental approval - convenient pick-up". The company also provides a "companion" service, which is "multi-directional consultation - pre-approval assistance - nearby submission - departmental approval - convenient pick-up".

2. Promote the "four-end coordination" model: actively guide the public to change their habits to online and offline integration, and gradually build up a "mobile" as the main, "PC" as a supplement, "self-service" as the main, "PC" as a supplement, and "self-service" as the main. The new model of "four-end coordination" of government services is gradually constructed with "mobile terminal" as the main part, "PC terminal" as the supplementary part, "self-service terminal" as the supplementary part, and "hall terminal" as the bottom part.

3. Create a "one-window" model: the development and launch of the "separation" standardized intake system, the realization of 19 departments 421 matters "one-window", 41% reduction in the number of windows, the masses of queues, the number of people in the "one-window" model. The number of windows has been reduced by 41%, the queuing time of the masses has been shortened by 20%, and the processing time has been shortened by 50%.

4. Optimize the layout of the "net hall integration": the center to add a self-service area, semi-self-service area, on-site guidance to enterprises, the masses for "net office", accounting for nearly 30% of the area of the center for approval services.

5. Extending the scope of the "One-Card-One-Doctor": the deployment of self-service terminals in 146 communities, 349 items can be "One-Card-One-Doctor", with a cumulative use of more than 170,000 times. Let the enterprise, the masses to enjoy the "mobile can be done, can be done nearby, the whole region to do" government services.

6. Cracking the "offline inefficiency" problem: the 2.0 platform for online processing is formally applied to urban and rural residents' basic medical insurance enrollment registration matters, for example, only takes 6-7 minutes, compared with the traditional offline processing, saving nearly 90% of the time.

Some advanced provinces and municipalities have also been actively carrying out digitalization of government services Exploration and innovative practice, so that the convenience of government services and the public sense of access to a significant increase. The people have new expectations and new needs for government services. However, compared with this, "data chimneys" and "information islands" in some areas, and the situation of "data not running legs, the masses run through legs" still exists, and in terms of the country as a whole, there is a significant gap with the growing demand for government services from the people. Compared with the growing demand for government services, the problem of unbalanced and insufficient development of the level of development of smart government services is still relatively prominent. Therefore, as stated in the question, the digital transformation is not a choice, and the digitalization of government services has the necessity and urgency of reform!

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The digital economy, has become the core driver of economic growth around the world in recent years. At the same time, along with its position in the national economy continues to climb, there are more and more enterprises towards the road of digital transformation, to explore the use of digital ways to solve the problems arising from the actual operation of the enterprise. r

In this trend, digital transformation has become a modern enterprise to adapt to the market competition of the unavoidable choice, the enterprise's strategy for the next 10 years or even the core of the next 20 years, but also will be the digital transformation. However, from the current point of view, there are still a lot of enterprises on the digital transformation of a half-understanding. r

The enterprise digital, in fact, is the derivation of its information technology. That is to say an enterprise, there is informationization first, before it is possible to digitize. What we think of as putting commodity information on the Internet, which is actually a simple process of informatization, and digital transformation is based on this, through technical means to open up production, sales, storage and customer management of various boards, to complete the business model and organizational model change. Therefore, enterprises through the digital transformation will inevitably create new business models and digital products to create new value.r

So, what are the main aspects of the digital transformation of enterprises? Let's briefly analyze it.r

First, industrial data assetizationr

The arrival of the digital economy can realize the direct or indirect realization of data, such as various types of big data exchanges and trading platforms. This brings a new growth point for the whole society and economy.r

However, the point that needs to be emphasized here is that in order to realize the assetization of data, the problem of data ownership must be solved, and the blockchain technology can encrypt and store the data, and also complete the data right, which provides a basis and guarantee for the data **** enjoyment, trading and safe flow.r

The second is that the scope of the industry has been broadened r

Such as big data as the core, giving rise to data mining, analysis and prediction services, decision-making outsourcing services, and so on. Enterprises will expand their industrial boundaries infinitely, and are more likely to create new competitiveness.r

Third, the industry is emerging new momentum r

Enterprises can use digital technology applications to create new forms of service and activate new momentum. And through the continuous iteration of personalized services, to meet consumer demand, enhance consumer viscosity, in order to achieve sustainable development. r

Of course, in order to significantly increase the probability of success of the transformation of the enterprise, not only do we need to have strong business leadership, good systems and processes, a clear vision, and a high degree of passion and motivation, but we also need big data, blockchain, artificial intelligence and other technologies as the "infrastructure" of digital transformation. r

The most important thing is that we can use digital technology to create new business models, and we can use digital technology to create new business models. The digital gold chain eco-alliance has launched a business development program, which is the first of its kind in the world. The commercial nodes launched by the Digital Gold Chain Ecological Alliance may be a good choice for enterprises in the process of digital transformation. After applying to become a commercial node, an enterprise can create an industry-level high-performance technology platform by supporting all the global market development and technology operations of the Digital Gold Chain ecosystem, and then complete the digital upgrading of the enterprise's business processes and marketing management to bring more profits to itself.r