Characteristics of service personnel

The industry characteristics of service personnel mainly include:

1, service professionalism: service professionals usually need professional knowledge and skills to provide high-quality services.

2. Targeted service: service personnel need to provide personalized solutions according to customers' needs and problems.

3. Service interactivity: Service personnel need to interact with customers and establish a good relationship to ensure the smooth provision of services.

4. Normalization of service: service personnel need to abide by certain service norms and standards to ensure the quality and efficiency of service.